Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > ASG Software Solutions > Secrets to BSM Success: End-to-End Visibility and Customer Focus
 

Secrets to BSM Success: End-to-End Visibility and Customer Focus

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Feb 23, 2010
Type:  White Paper
Length:  12 pages

There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't? This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.



Tags : 
asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce