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Home > ATG > Analyst Report: The Economic Necessity of Customer Service

Analyst Report: The Economic Necessity of Customer Service

White Paper Published By: ATG
Published:  Feb 04, 2010
Type:  White Paper
Length:  12 pages

Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?

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