This report describes a study of attempts by organizations to improve decision-making through the use of information, among other interventions. I spoke with 31 managers in 26 organizations about specific initiatives their organizations had undertaken to improve decisions or decision processes.
In each interview I asked about why the initiative had been undertaken, how the decision process varied before and after the intervention, and what steps were taken to provide the decision process and decision-makers with better or more trusted information.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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