Service providers in the communications, media and entertainment industries are undergoing significant changes in the types of services demanded, competition faced, and the technologies and business models that can sustain and grow their business.
They must demonstrate agility and flexibility not only by rapidly deploying new services with very short life cycles across a diverse set of subscribers, but also by rapidly decommissioning services that do not meet business goals. Operators are under intense pressure to increase customer satisfaction, improve customer service and gain better understanding of their customers' behavior. Underlying each of these imperatives is the need to improve overall quality of the network, the services offered and each customer's experience. Yet operations teams are also under scrutiny to reduce operating and labor costs, boost efficiency and hold down capital expenditures.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW