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Home > BMC ESM > Seven Ways ITIL Can Help You in an Economic Downturn
 

Seven Ways ITIL Can Help You in an Economic Downturn

White Paper Published By: BMC ESM
BMC ESM
Published:  Jul 17, 2009
Type:  White Paper
Length:  4 pages

IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.



Tags : 
itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi, it management