Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > HP Service Management > The Shortcut Guide to IT Service Management and Automation
 

The Shortcut Guide to IT Service Management and Automation

White Paper Published By: HP Service Management
HP Service Management
Published:  Sep 03, 2008
Type:  White Paper
Length:  24 pages

In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.



Tags : 
itil, itil v3, bsm, bsa, dca, itsm, it service management, operations