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White Paper Published By: Tely     Published Date: Apr 07, 2016
See for yourself how Tely 200 compares to other small room systems.
Tags : 
telyhd 200, video conference cloud, tely labs telyhd, vidyo pricing, equipment for video conferencing
    
Tely
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
Gartner Inc., the world’s leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2015 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide,* as a result of its ability to execute and the completeness of vision.
Tags : 
ring central, gartner, unified communications, cloud, phone systems
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This white paper discusses seven compelling reasons for replacing your company’s on-premise PBX with a cloud phone system.
Tags : 
ring central, cloud, cloud phone system, communications, pbx
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This white paper explains the advantages of a cloud phone system.
Tags : 
ring central, cloud, cloud phone, multi site businesses, communications
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This analysis reveals the many hidden costs of an on-premise phone system, which can total more than the large initial capital expense of the basic hardware.
Tags : 
ring central, phone system, cloud, costs, cloud phone systems
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology.
Tags : 
ring central, cloud phone service, communications, network, cloud
    
Ring Central
White Paper Published By: Ring Central     Published Date: Mar 21, 2016
This whitepaper discusses how a cloud phone system can integrate with a mobile workforce.
Tags : 
ring central, cloud phone system, mobile workforce, communications, support
    
Ring Central
White Paper Published By: Honeywell     Published Date: Feb 18, 2016
A revolution is taking place, and it’s happening in every corporate office across the globe. Mobile devices have completely transformed the way we work, and with the increasing capabilities of the next generation of devices, the need to incorporate mobility into your strategic planning is only going to increase.
Tags : 
managed mobility services, mobility-as-a service, enterprise mobile, honeywell enterprise mobility, mobility
    
Honeywell
White Paper Published By: IBM     Published Date: Feb 02, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Tags : 
ibm, customer management, customer loyalty, analytics, data
    
IBM
White Paper Published By: IBM     Published Date: Feb 02, 2016
Read this report to gain more insights from the Telecoms.com Intelligence survey, and learn why telecommunications operators need analytics to understand their customers—and maintain their loyalty.
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ibm. telecom, data, analytics, customer management, customer loyalty
    
IBM
White Paper Published By: IBM     Published Date: Feb 02, 2016
Read this whitepaper published by Heavy Reading and sponsored by IBM to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance
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ibm, telecom, analytics, customer management, customer loyalty
    
IBM
White Paper Published By: IBM     Published Date: Jan 21, 2016
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
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ibm, telecommunications, analytics, marketing, business technology
    
IBM
Webinar Published By: IBM     Published Date: Dec 11, 2015
Social Technologies have the potential to transform businesses. By enabling new levels of speed and agility, they can drive innovation and shift the dynamics of how people interact with each other.
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enterprise applications, telecom
    
IBM
Webinar Published By: IBM     Published Date: Dec 04, 2015
Join us as we discuss how to leverage network and subscriber data to create unique customer profiles, personalize engagement, and improve marketing offers.
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ibm, engagement, marketing, customer profiles, customer insight
    
IBM
White Paper Published By: IBM     Published Date: Nov 11, 2015
Discover how proficient your telecommunication organization is at using advanced analytics to increase revenue and keep customers happy.
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ibm, telecommunications, analytics, marketing, telecom
    
IBM
White Paper Published By: RingCentral     Published Date: Nov 10, 2015
This white paper explains the advantages of a cloud phone system.
Tags : 
ringcentral, cloud, phone system, multi-site business, telecom
    
RingCentral
White Paper Published By: IBM     Published Date: Oct 13, 2015
Download this white paper from EuropeanCommunications to learn how leading mobile network operators use analytics to create more targeted marketing. Get real-world examples of companies that are using subscriber analytics to reduce customer churn, and find out what it takes to put big data to work in your organization.
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ibm, eu comms, csp, subscriber analytics, analytics
    
IBM
White Paper Published By: IBM     Published Date: Oct 13, 2015
Read this Stratecast white paper from Frost & Sullivan to learn about the challenges over-the-top (OTT) competitors such as Google, Hulu, Netflix, and Facebook are causing communications service providers (CSPs).
Tags : 
ibm, behavior data, csp, frost and sullivan, communications service providers
    
IBM
White Paper Published By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
Tags : 
ibm, active management, customer experience, proactive customer care, csp
    
IBM
White Paper Published By: Mitel     Published Date: Oct 02, 2015
This guide provides first hand perspectives from business users, leaders in innovation, architects, psychologists and human resource experts in four key areas:
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phone systems, smb communications platforms, unified communications, collaboration, smb
    
Mitel
White Paper Published By: Mitel     Published Date: Oct 02, 2015
This paper defines Unified Communications, explores the most popular reasons for committing to a UC future and shares case studies from businesses about the value they have gained in five key areas.
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phone systems, smb communications platforms, unified communications, collaboration, smb
    
Mitel
Free Offer Published By: Spok     Published Date: Sep 26, 2015
Hospitals and health systems around the globe are looking at everything from tighter supply controls to energy efficiency initiatives as ways to cut costs and save money. Another avenue being evaluated more closely is communications.
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internetworking hardware, ip networks, ip telephony, telecom
    
Spok
White Paper Published By: Polycom     Published Date: Sep 15, 2015
Read this handy infographic to learn about five ways Microsoft Lync and Polycom can bring unified communications and reduce costs for Enterprise Voice.
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communications, skype, polycom, voice, telecom
    
Polycom
White Paper Published By: Polycom     Published Date: Sep 15, 2015
UC—the concept of streamlining phone, email, chat, video and content collaboration—has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began more than 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure is now evolving to include software-enabled processes and functionality.
Tags : 
collaboration, communications, conferencing, enterprise, lync
    
Polycom
White Paper Published By: Polycom     Published Date: Sep 15, 2015
Skype for Business (formerly Lync) Enterprise Voice and Skype for Business Video can improve worker productivity and streamline business processes, while lowering the overall total cost of communications.
Tags : 
collaboration, communications, conferencing, enterprise, lync
    
Polycom
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