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service manager

Results 1 - 25 of 124Sort Results By: Published Date | Title | Company Name
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
Phone systems are a critical part of any business infrastructure. Here is a list of 10 regrettable mistakes businesses have made when buying a phone system.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine, maintenance, spare parts, services, owners, operators, fleet managers, enterprise applications, telecom
    
Wheelhouse Technologies
Published By: Oracle     Published Date: Mar 04, 2014
Because the cloud is a consequence rather than the original destination, many companies are not organised for success.
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oracle cloud, oracle, lob software, integration
    
Oracle
Published By: Cherwell Software     Published Date: Jun 29, 2015
Five Habits of Highly Effective Service Desk Managers.
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effective, service, manager, metrics, productivity, effectiveness
    
Cherwell Software
Published By: Logicalis     Published Date: Jun 20, 2014
Transitioning your organization to a service-defined model will help your IT department deliver critical applications and capabilities that your lines of business need to stay competitive, at the pace your line of business managers need them. This brief discusses five considerations that will help you understand the benefits of the service-defined enterprise and help make the transition from technology-defined to service-defined a smooth one.
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service-defined enterprise, it agility, it responsiveness, it transformation, shadow it, it as a service, itsm, service-based it, service-centric it, technology expectations, cio expectations, cio review, it results, it expectations
    
Logicalis
Published By: Comcast Business     Published Date: Mar 24, 2015
Today’s K-12 schools are hungry for bandwidth. The reason is clear: highperforming, reliable and easily expanded network services support the latest classroom innovations, including videoconferencing, 1:1 computing, distance learning and modern learning management systems. It’s no surprise then that progressive educators now see a direct link between the overall success of their school districts and access to high-capacity networks. This emerged as a clear trend in new research by the Center for Digital Education (CDE) — a commanding 98 percent of administrators and IT representatives said the future of K-12 education hinges on ubiquitous connectivity. This white paper lays a framework for planning and implementing high-performance networks. In addition to explaining why now’s the time to plan network upgrades, this paper answers one of the fundamental questions asked by IT managers at schools everywhere: “How much network capacity will we actually need?”
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education, network modernization, high-performance networks, bandwith, classroom innovations, networking, it management
    
Comcast Business
Published By: Symantec.cloud     Published Date: Sep 14, 2010
Spend more time doing something constructive and less time on routine administration.
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messagelabs symantec hosted services, streamline routine operation, it manager, it management
    
Symantec.cloud
Published By: Forcepoint     Published Date: Jul 30, 2019
How secure is your cloud data? Security is still seen as the biggest concern when organizations consider cloud services. In multi-cloud environments, every cloud service has its own security framework, different APIs and different authentication mechanisms. The key question is; how do you make sure you have a consistent security strategy across all your cloud services, that adjusts to different cloud services, is well managed, can adapt to new cloud services and is scalable? In this session Forcepoint Senior Product Marketing Manager, Ankur Chadda, discusses: How to gain full visibility into your cloud environment, including shadow IT Unified policy management and enforcement for on-premises and cloud security How to control cloud access by unmanaged devices (BYOD)
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Forcepoint
Published By: Forcepoint     Published Date: Oct 03, 2019
Accelerate Cloud App Adoption without Compromising Security How secure is your cloud data? Security is still seen as the biggest concern when organizations consider cloud services. In multi-cloud environments, every cloud service has its own security framework, different APIs and different authentication mechanisms. The key question is; how do you make sure you have a consistent security strategy across all your cloud services, that adjusts to different cloud services, is well managed, can adapt to new cloud services and is scalable? In this session Forcepoint Senior Product Marketing Manager, Ankur Chadda, discusses: How to gain full visibility into your cloud environment, including shadow IT Unified policy management and enforcement for on-premises and cloud security How to control cloud access by unmanaged devices (BYOD)
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Forcepoint
Published By: IBM     Published Date: Apr 21, 2016
"Reshaping trading partner communities with growth, agility and scalability View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM B2B Cloud Services cite, including: - Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners"
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ibm, b2b, cloud, b2b integration, cloud computing
    
IBM
Published By: IBM     Published Date: Oct 11, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations. Discover the benefits that clients of IBM Sterling B2B Cloud Services cite, including: -Reduced risk and total cost of ownership (TCO) in B2B integration - Enhanced visibility and control over business processes shared with partners - Faster partner onboarding and faster, more reliable data exchange - Greater collaboration across IT, business managers and external partners
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ibm, commerce, b2b, b2b integration, cloud, advantage cloud, networking, enterprise applications
    
IBM
Published By: Brocade     Published Date: Nov 25, 2015
Your business demands more than the basic load balancing solution offered by Amazon Web Services. Boost application performance by adding a sophisticated Brocade vADC to seamlessly integrate with any application deployed on AWS—improve user experience, scalability, and control.
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amazon, brocade, aws, fucntionality, amazon elb, web services, it management
    
Brocade
Published By: Red Hat     Published Date: Aug 22, 2018
In the emerging digital enterprise, there’s a good chance some application development will be taking place outside the information technology department. It’s not that the role of IT is in any way being diminished – in fact, IT managers are getting busier than ever, overseeing the technology strategies of their enterprises. Rather, the pieces are in place for business users to build and configure the essential business applications they need, on a self-service basis, with minimal or no involvement of their IT departments. As the world moves deeper into an era of ongoing disruption from digital players – be they startups, or teams within established enterprises – technology has become an essential part of every job, from the boardroom to the boiler room. Accordingly, the discipline of IT is no longer confined to the data center or development shop. Many business managers and professionals are building, launching or downloading their own applications to achieve productivity and respond
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Red Hat
Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Creating predictive analytics from alternative data has become the current focus of the biggest quant trading firms in the industry The democratization of financial services data and technology, together with more intense competition, makes the needs of today’s market participants vastly different from those of previous generations. Firms must locate untapped sources of data for both public and non-public companies. This alternative data, such as payment data and other non-public information, from sources beyond the common channels, can be a predictive indicator of market performance; a difference maker in assisting firms as they develop models to evaluate their investments. By combining our unique data sets with advanced analytics, traders, analysts and managers can seek predictive signals and actionable information utilizing their own models. View our research report to learn how alternative data, our 'Information Alpha,' can help you earn differentiated investment returns.
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Dun & Bradstreet
Published By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
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ca wa, workload automation, roi
    
CA WA
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, financial, quality, risk, management, cost, reduce costs, effiency, operations, optimization, control, proftits, data center, solution, customer, brms, enterprise applications, data center design and management
    
IBM ILOG.
Published By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
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avocent, service desk, help desk, landesk, benchmarking, desk managers, technical desks
    
LANDesk
Published By: Frontrange     Published Date: Mar 13, 2013
Recent new technology introductions are fundamentally changing the way we utilize and manage IT resources. This whitepaper shows how these new processes and automation solutions deliver the agility and extensibility to maintain performance and relia
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it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager, help desk software, hybrid it service management, heat help desk, client management, network discovery software, software audit, pc hardware inventory software, hardware software inventory, hardware inventory, pc hardware inventory, audit service level agreement, network inventory
    
Frontrange
Published By: Dell     Published Date: Feb 07, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell
Published By: Dell     Published Date: May 08, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell
Published By: Quocirca     Published Date: Nov 09, 2006
This paper looks at the particular challenges in public sector IT – the need to find efficiency savings at the same time as offering better service to citizens – and discusses the particular circumstances in which blade computing will be right for the public sector IT manager.
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blade, blade server, blade servers, government, citizen, constituents, server selection, server implementation, service management, quocirca, infrastructure, server hardware, servers, power and cooling
    
Quocirca
Published By: U.S. Cellular     Published Date: Aug 05, 2019
Are you ready to implement field service solutions, but don’t know where to begin? Getting started is actually very easy. All you need to do is choose the solutions that work best for your business. In this easy-to-read white paper, you’ll learn about three simple ways you can build the best possible field service solution for your business. Whether you’re planning to dive in headfirst, or dip your toes in the water, you can find optimal solutions for your current and future needs. Check out the white paper and discover how you can use field service management solutions to your advantage!
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U.S. Cellular
Published By: U.S. Cellular     Published Date: Aug 12, 2019
Are you ready to implement field service solutions, but don’t know where to begin? Getting started is actually very easy. All you need to do is choose the solutions that work best for your business. In this easy-to-read white paper, you’ll learn about three simple ways you can build the best possible field service solution for your business. Whether you’re planning to dive in headfirst, or dip your toes in the water, you can find optimal solutions for your current and future needs. Check out the white paper and discover how you can use field service management solutions to your advantage!
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U.S. Cellular
Published By: Interactive Intelligence     Published Date: Nov 10, 2010
The demand for customer centricity is not only increasing it's becoming the driving principle behind any successful customer service strategy. Learn more about the recommended approach to customer centricity, from Marlon Machado, Product Manager, IBM and Brad Herrington, Sr. Manager, Solutions Marketing, Interactive Intelligence.
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interactive intelligence, ibm, customer service strategy, marketing segment, crm, cebp
    
Interactive Intelligence
Published By: Cisco     Published Date: Jan 05, 2015
The four pillars of computing — cloud, mobility, social, and analytics — are driving new levels of network innovation in datacenter networks. These forces are now buffeting the datacenter along with virtualization and the Internet of Things (IoT), resulting in sweeping changes in traffic patterns that expose the limitations of traditional networks and their operational models. To become a resource rather than a bottleneck to overall datacenter performance, the network must deliver not just exceptional performance and scalability but also unprecedented automation and orchestration that can yield agility, flexibility, and service velocity. This Technology Spotlight examines these key trends and discusses the role that Cisco's Application Centric Infrastructure (ACI) plays in addressing these ongoing challenges for enterprise IT and network managers.
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cloud computing, infrastructure, marketplace, application, hybrid, enterprise, it management, enterprise applications
    
Cisco
Published By: HP     Published Date: May 05, 2014
Leveraging HP breadth to increase security, lower risk, increase efficiency: Find out how CapitalOne has improved compliance, lowered risk, eliminated bottlenecks, reduced cost, and moved from silos to integration by leveraging the HP Software portfolio. Headquartered in McLean, Virginia, Capital One offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
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bsm, business service management, it operations group, it case study, capital one, automation, it management
    
HP
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