Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
The real-time buzzword is back. Marketers, vendors, and service providers use this term in a variety of scenarios to describe technologies, analytics, customer service, and processes. In this report, Forrester outlines how firms should evaluate the need to build an agile and real-time environment using a combination of analytics, technology, and business processes.
Interest in cloud computing over the last several years has been phenomenal. For cloud providers, public or private, it will transform business and operational processes, streamlining customer on-ramping and time to market, facilitating innovation, providing cost efficiencies, and enabling the ability to scale resources on demand.
Cisco's Virtualized Multi-tenant Data Center (VMDC) system defines an end-to-end architecture, which an organization may reference for the migration or build out of virtualized, multi-tenant data centers for new cloud-based service models such as Infrastructure as a Service (IaaS).
Ask anyone in business, higher education or the medical community what their top objectives are and they’ll probably say it’s to achieve more, to solve more problems, faster than what’s possible now, while saving money in the process. Ask what’s holding them back and you’ll probably find a diverse variety of obstacles in their day-to-day work processes that hinder them in meeting those goals.
Having the right tools to do the job is one crucial element in solving problems and becoming more efficient and productive. Additive manufacturing, widely known as 3D printing, is one of those tools that has helped businesses, educators, health care providers and researchers improve how they design, manufacture and perform research.
While no tool is an all-in-one solution, 3D printing is a strong step in that direction, particularly in its most sophisticated forms. 3D printing makes it possible to manufacture things that aren’t feasible with traditional processes like machining or injection moldi
Something odd happened during Selectica’s roll-up strategy. Usually when a technology vendor acquires a number of providers at relatively low valuations, its focus tends to be on financially engineering the various SaaS, maintenance, upsell and other income schemes from the assets. But in Selectica’s case, the acquired became the basis of the company, in a manner in which the sum of the assets became an entirely different equation that it likely even bargained for before getting into the activity in the first place. But sometimes the uncertainty of post-merger integrations can lead to an outcome that benefits all parties involved (including customers) in ways that would be difficult to have imagined going into the process.
Digital currency is here. Consumers have demanded more choice in ways to pay merchants, move money to friends and access their accounts. Payment providers have done well to meet these expectations for immediacy and convenience in managing money. The convenience is great for account holders, but it requires financial institutions and merchants to apply fraud safeguards at the same speed, sometimes in less than a second. Each new accelerated service brings new risks.
Gartner predicts that the public cloud market will surpass USD 300 billion by 2021 . With the big players (Amazon, Google, Microsoft and IBM) taking home 63 percent of the market share , how will next wave CSPs stand out from the crowd?
Download Intel's latest whitepaper, Differentiating for Success: A Guide for Cloud Service Providers' to discover how to offer unique services, including:
- Providing workload-specific optimizations, for example machine learning or high-performance computing
- Targeting a particular geographical area
- Focusing on an industry, such as financial services
- Delivering emerging technology, such as virtual reality, in-memory databases, and containerization
Published By: Polycom
Published Date: Jul 24, 2014
Consumers anoint—and abandon—providers with breathtaking speed, causing seismic shifts in the market. This new era of consumers is also increasingly difficult to define, no longer neatly fitting into traditional marketing segments. With the rise of emerging markets and micro-segments, manufacturing is confronting the challenge of mass customization.
The question is not if or when but how: Customers are demanding variety, and manufacturing companies must deliver.
What’s key to making this work? Big data visibility, flexible processes, and an agile ecosystem that can move swiftly to serve an increasingly fragmenting, but exceptionally demanding consumer base.
Published By: T Systems
Published Date: Nov 28, 2018
The wait is over. Here at T-Systems, we are proud to present the findings of CXP Group - a leading independent European research and advisory firm in the field of digital, software and IT services. Their new “Digital Industrial Transformation with the Internet of Things” report examines the dynamic range of opportunities that IoT holds for businesses and explores the challenges of integrating existing data processes with those that are IoT enabled.
The report is the result of the feedback cultivated from interviews with senior business and IT decision-makers responsible for creating and running innovation strategies at 250 large-scale European manufacturers. The data has been disseminated by region, strategies, pain points, IoT adoption, intention, investment etc. and provides readers with a detailed examination of what industrial businesses look for most from IoT.
The report provides a fascinating unearthing of influencing factors for IoT readiness and digitization as a whole. Using
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between.
Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
Published By: SunGard
Published Date: Aug 13, 2012
Most organizations today understand that a disaster recovery (DR) plan is essential to their continued survival should a natural disaster occur. But implementing a DR plan entails substantial time, effort and cost - not to mention significant investment in developing new areas of technical expertise within the organization. As a result, many organizations are turning to disaster recovery service providers (DRSPs) to offload their disaster recovery operations.
The data security challenges for financial services providers—from the solo accounting professional to the midsize accounting firm to world’s largest corporation, from CPAs to CFPs to credit counselors—have never been as challenging as they are in today’s turbulent times. And although the large data breaches at the most recognizable companies receive the most publicity, small companies and solo offices can also be victims, according to the Better Business Bureau.
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
We all know that hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of the internet to deliver applications, sites and services to employees, partners and customers. These companies need an internet performance management (IPM) strategy to ensure those services reach users effectively, starting with DNS.
Join Trip Kucera and Dyn VP, Gary Sloper, as they discuss the impact of cloud and internet infrastructure across the cloud adoption lifecycle. Key focus points include:
• Optimizing round trip times and latency, from time to first byte, to internet routing
• Understanding and comparing cloud service providers
• Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities.
Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success!
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
Published By: MobileIron
Published Date: Apr 05, 2017
MobileIron is a proven leader in EMM innovation and mobile security for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements.
Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. Our goal is to ensure organizations can choose the best technologies that fit their environment.
Published By: MobileIron
Published Date: Apr 05, 2017
MobileIron is a proven leader in mobile and cloud security innovation for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management.
We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers aren’t tied to proprietary technologies that don’t meet their needs. We ensure customers can choose the best technologies that fit their environment.
IT organizations are facing new challenges as a result of digital transformation,
widespread cloud and SaaS adoption, mobile proliferation and pervasive IoT
deployments. They must build and operate their internal data centers to deliver
high availability for mission critical applications, rapidly onboard new applications
and scale capacity on demand – all within the mandate to be cost competitive
with infrastructure as a service providers (IaaS) like AWS and Azure. They are
architecting and building new Intent-Based Data Centers to deliver private cloud
services to their internal and external customers.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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