Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
 

phone service

Results 1 - 25 of 110Sort Results By: Published Date | Title | Company Name
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
Phone systems are a critical part of any business infrastructure. Here is a list of 10 regrettable mistakes businesses have made when buying a phone system.
Tags : 
phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine, maintenance, spare parts, services, owners, operators, fleet managers, enterprise applications, telecom
    
Wheelhouse Technologies
Published By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
Tags : 
tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots, sip trunking, did, centrex
    
Cox Communications
Published By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : 
live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
LogMeIn
Published By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : 
live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
join.me
Published By: iPass     Published Date: Sep 22, 2009
A few short years after 3G service brought us anytime, anywhere broadband-and before Apple rolled out its 3G iPhone-4G networks began raising the bar in select markets. This latest evolution in wireless networking offers faster wireless data transmission speeds, vastly superior coverage and support for a new generation of mobile applications and services.
Tags : 
ipass, wifi, smartphones, roaming, web portal, vpn, ethernet, connection detail records, mobility, mobile workers, cdrs
    
iPass
Published By: Cox Communications     Published Date: Nov 10, 2014
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
Tags : 
twitter, evolving features, business phone service, cox, functionality
    
Cox Communications
Published By: Cox Communications     Published Date: Nov 10, 2014
Internet service is the heart of any business today, powering everything from telephone service to videoconferences. Because so much of your business depends on a reliable, fast internet connection, it’s important that you choose the best internet service for your environment. With several different options, though, professionals can sometimes feel overwhelmed by the technical jargon.
Tags : 
internet service, cox, dsl, cable, customer-based wi-fi
    
Cox Communications
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
iCruise.com, one of the largest sellers of cruises in the US, needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete and integrated approach to customer service
Tags : 
customer service, 8x8, integration, icruise.com, communications
    
8x8 Inc.
Published By: Jamf     Published Date: Nov 05, 2018
There are no signs of Apple device growth slowing down in the enterprise. In fact, 3 out of 4 employees now choose an iPhone or iPad for their mobile device. Our guideon the basics of device management will help you enhance iPhone, iPad and iOS management skills by providing you with: • An introduction to iPhone, iPad and iOS management • Explanation of Apple services and programs available • Outline of lifecycle management stages • Insight for infrastructure planning • Overview of the industry-leading Apple management solution
Tags : 
    
Jamf
Published By: Vocalocity     Published Date: Apr 18, 2007
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.
Tags : 
pbx, phone, phone system, ip telephony, telecom, telecommunications, voip, voice over ip, networking, network management, vocalocity
    
Vocalocity
Published By: Ring Central     Published Date: Mar 21, 2016
This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology.
Tags : 
ring central, cloud phone service, communications, network, cloud, wireless, enterprise applications, telecom
    
Ring Central
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
En 2007, l’iPhone™ d’Apple™ révolutionne le monde de l’informatique, mais c’est bien l’ouverture de l’App Store™ en 2008 qui marque l’avènement d’une nouvelle ère dans le commerce mobile. L’App Store™, mais aussi Google Play™, permettent alors aux entreprises de fournir des informations et des services via un canal de consommation nouveau, intime et extraordinaire.
Tags : 
    
CA Technologies EMEA
Published By: RingCentral     Published Date: May 14, 2013
Amerivest Realty - real estate in Naples, Florida; Is a full service brokerage firm that provides clients with a quality home-buying experience. Amerivest represents hundreds with quality homes, condos, and investment properties. By providing associates with a full suite of technology enabling them to do their jobs more efficiently, Amerivest serves clients on an elite level. Read this case study to learn why they turned to RingCentral when they were looking to expand their presence in new areas with a new telephone system.
Tags : 
case study, ringcentral, telephone system, service clients, business telephone systems
    
RingCentral
Published By: ATG     Published Date: Feb 04, 2010
Written by: Forrester Research and Sponsored by: Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
Tags : 
atg, live help, click to call, smartphone, click to chat, customer service, callbacks
    
ATG
Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
Tags : 
telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA
Published By: Citrix     Published Date: Jul 25, 2014
Smartphones, tablets and other mobile devices increase productivity by accelerating decision making and responsiveness. As a result, the number of business users relying on corporate and bring-your-own (BYO) mobile devices continues to grow rapidly—with email serving as the primary app to service customers and facilitate collaboration.
Tags : 
email, mobile, collaboration, smartphone, tablets, productivity
    
Citrix
Published By: Intermedia     Published Date: Nov 10, 2008
There are two main BlackBerry smartphone mobile connectivity options, and they are quite different. The first is the BlackBerry Internet Service, in which your mobile carrier acts as a liaison between your email and your BlackBerry smartphone. The second option is to use a BlackBerry Enterprise Server, which directly links your wireless device to your email, contacts, calendars and business applications— virtually automatically and almost instantly. If you’re using a BlackBerry smartphone solely for personal email, then a BlackBerry Internet Service account is all you need, and you can stop reading here. But if you’re a business user and are only using BlackBerry Internet Service, you’re leaving lots of important functionality unused.
Tags : 
intermedia, blackberry enterprise server, blackberry business user, blackberry internet service, blackberry smartphone, wireless
    
Intermedia
Published By: SAP     Published Date: Mar 25, 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
Tags : 
sap crm, loyalty, sales, iphone shopping app
    
SAP
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Providing better products at a better price isn’t always enough to attract and retain customers. The only way to truly stand out is to provide outstanding customer service. But, simply answering a customer’s phone call on the first ring or resolving an issue doesn’t qualify as outstanding customer service anymore.
Tags : 
customer service, self-service, loyalty, customers, web
    
KANA®, A Verint® Company
Published By: CenturyLink     Published Date: Nov 18, 2011
Only companies with a disaster-ready infrastructure and solid business continuity plan can come through such events with minimal downtime and cost.
Tags : 
centurylink, qwest, high speed internet, phone, mobile, tv services, offers, bundles, infrastructure, business continuity, disaster-ready
    
CenturyLink
Published By: Asentria Corporation     Published Date: Sep 04, 2007
As a provider of cable television, telephone, and high-speed Internet for the City of Burlington, Vermont, Burlington Telecom (BT) offers communication services to more than 16,000 homes. By the end of 2008, BT’s communications infrastructure will allow every home and business in the city to have access to its fiber optic network.
Tags : 
telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: RingCentral     Published Date: May 14, 2013
Whether you are starting a new business or expanding your existing business, you will need to choose a business phone system that meets your organization's requirements. The obvious decision would be to go with what you already know - your service provider from your previous company, or the phone system at your other office location. Read this white paper to know what every business needs to know when selecting a phone system.
Tags : 
ringcentral, buyer's guide, selecting a phone system, business phone systems, service providers of phone systems
    
RingCentral
Published By: RingCentral     Published Date: May 22, 2014
Traditional phone systems, aka, PBX were designed for a time when people primarily worked from desk phones; well before the Internet restructured our patterns of communication and general lifestyles. Many businesses feel entrenched with the systems they have, but as contracts expire and systems get harder to maintain options are considered. Explore the top 5 hidden costs of the PBX, including costs in upgrades, maintenance and service calls, the strain on IT budgets, accumulation of service charges, connecting office locations and difficulty planning for growth and the future.
Tags : 
ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, pbx, enterprise applications, data center
    
RingCentral
Published By: CenturyLink     Published Date: Mar 09, 2012
IT Security challenges are more complex than ever, as mobile devices, social technologies and cloud computing take hold. Find out how these top 2012 security trends will affect your organization-and make sure your data protection measures are ready.
Tags : 
centurylink, qwest, high speed internet, phone, mobile, tv services, offers, bundles, networking, security, wide area networks, wide area networking, enterprise, protocals, mpl
    
CenturyLink
Published By: Polycom     Published Date: Sep 07, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
Tags : 
business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Start   Previous   1 2 3 4 5    Next    End
Search      

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.