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Results 1 - 25 of 977Sort Results By: Published Date | Title | Company Name
Published By: Ruckus Wireless     Published Date: Jul 16, 2018
Students and teachers at Belleville Township High School District now rely on Ruckus Networks to stay connected to laptops, tablets, and smartphones. With Ruckus Cloud Wi-Fi, the IT team at Belleville Township High School District is able to access and manage WLANs with a click of a button. Read this case study to learn why they chose Ruckus Cloud Wi-Fi, allowing Belleville to take classroom learning to the next level.
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Ruckus Wireless
Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Are your collectors FDCPA-compliant when they're on the phone with consumers? There are many options available to call centers and collection agencies. In this white paper, we get through the thoughts and opinions and various voices in the industry.
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better hiring, better work environment, better quality management, fdcpa compliancy, better hiring, better quality management, enterprise applications
    
Interactive Intelligence
Published By: ForeScout     Published Date: Aug 14, 2012
The What, Why and How to Employ NAC to Apply Guest Networking, BYOD (Bring Your Own Device) and Endpoint Security Policies. Many of today's endpoints are neither known nor protected. According to Gartner, enterprises are only aware of 80 percent of the devices on their network. Those 20 percent of unknown devices are inside the perimeter of the network, are unmanaged and provide users with access. They are small, varied and highly mobile, and they are loaded with their own applications, can act as WAPs, and often contain outdated firmware or are jailbroken. Even as the devices are accessing personal applications on the web, they are also accessing corporate resources such as e-mail-all from the very same unmanaged devices, which have not been vetted by the security organization. Smartphones, notebooks, netbooks, iPads, e-readers, gaming consoles and more-the list of personal devices attempting access to employer networks seems to grow every day in what's come to be known as the BYOD (Bring Your Own Device) era in networking.
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pad, mine, enabling, secure, personal, mobile, device, use, your, network, nac, guest, networking, byod, bring, your, own, device, endpoint, security
    
ForeScout
Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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Broadsoft
Published By: Wheelhouse Enterprises     Published Date: Jul 02, 2010
Phone systems are a critical part of any business infrastructure. While phone system buyers read the buyers guides, research the different brands, and create elaborate RFPs, there is no substitute for learning from other phone system buyers' mistakes. Here is a list of 10 regrettable mistakes businesses have made when buying a phone systems.
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wheelhouse, voip, business phone, sip, ecommerce, business infrastructure, communication, telephony, infrastructure, ip telephony
    
Wheelhouse Enterprises
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
Phone systems are a critical part of any business infrastructure. Here is a list of 10 regrettable mistakes businesses have made when buying a phone system.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine, maintenance, spare parts, services, owners, operators, fleet managers, enterprise applications, telecom
    
Wheelhouse Technologies
Published By: Movable Ink     Published Date: Apr 01, 2016
Do your emails look great on mobile devices? In the UK, 70% of email opens occur on smartphones and tablets. You know you should be building responsive emails, but where do you start? Download ‘10 Quick Design Hacks for Responsive Emails’ to discover simple ways to create great-looking emails for mobile devices and see real life examples of how brands are making a big impact on a small screen.
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email marketing, contextual marketing, mobile marketing, responsive email marketing, email design
    
Movable Ink
Published By: Wheelhouse     Published Date: Aug 13, 2013
The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. Buying VoIP means more than simply replacing your existing phone system with a functionally identical one running over an IP network. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems. Most important of these is that it allows the integration of voice calling with multiple other methods of communication. Both sellers and buyers of VoIP products that build their strategies around this reality will fare best.
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voip, technology
    
Wheelhouse
Published By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
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tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots, sip trunking, did, centrex
    
Cox Communications
Published By: LogMyCalls     Published Date: Oct 20, 2014
We analyzed millions of calls in Q1, and there's gold to be mined out of every customer conversation, data that will improve marketing.
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call tracking, conversation analytics, marketing analytics, business intelligence, big data, call intelligence, marketing conversion rate, prove roi
    
LogMyCalls
Published By: Sprinklr     Published Date: Nov 22, 2016
CXM is the process of providing unforgettable experiences to your customers at every touchpoint – online, on the phone, on social, and in person. It’s the future of every business operating in a networked world. So where do you begin?
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr
Published By: Focus VoIP     Published Date: Jan 19, 2011
NEWLY UPDATED: Save time researching business phones with our free Midrange IP Phone Comparison Guide.
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altigen communications, nortel networks, ip phone, cisco systems, shoretel, polycom, avaya, phone system, voip, smb decision makers, it professionals, call center managers, ip networks, ip telephony
    
Focus VoIP
Published By: ScanLife     Published Date: Feb 25, 2012
The report details information such as overall barcode scanning trends, mobile operating systems scanning shares, representative demographics of users, and activities of overall states and/or countries with the highest scanning utilization.
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scanlife, marketing, emerging marketing, mobile marketing, barcode, mobile phones, smart phones
    
ScanLife
Published By: Focus VoIP     Published Date: Aug 04, 2011
Gear up for 2011 with our most comprehensive voice communications research package.
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focus voip, phone system, voice communications research package, voice over internet protocol, unified communications, ip phone comparision guide, ip networks, ip telephony
    
Focus VoIP
Published By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
LogMeIn
Published By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, telecom
    
join.me
Published By: CompareBusinessProducts     Published Date: Feb 27, 2015
Read on to discover revealing points on the climate of phone systems in 2015
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phone system, the cloud, byod, identity phone, integration, business tools, communication value, value pyramid, mobility, wireless, cloud computing, data center
    
CompareBusinessProducts
Published By: IBM     Published Date: Apr 20, 2017
Enterprise mobility management suites enable organizations to integrate and manage mobile devices in their IT infrastructures. End-user computing leaders must act amid rapid market changes to reach both short-term and long-term enterprise mobility objectives. UEM is not limited to PCs, tablets and smartphones. Smart devices, broadly grouped as part of the IoT, will increasingly become included in UEM. Devices such as Apple TVs, printers and smartwatches are identifiable examples of IoT devices managed by EMM tools. However, not all IoT objects will fall under the realm of EMM tools. Some devices may be managed directly by manufacturers. Other types of devices will have proprietary management tools. And many devices will not need to be managed at all. However, it is clear that the diversity and number of devices will continue to grow, and IT organizations must be ready.
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auditing, enterprise data protection, mobile device management, mobile application management, mobile identity, policy enforcement, content optimization
    
IBM
Published By: IBM     Published Date: Apr 20, 2017
Ninety-nine percent of the enterprise workforce currently uses mobile devices – smart phones and tablets – to perform their jobs today. Nearly 60 percent of security leaders describe their organizations as either partially or fully mobile, deriving enhanced productivity and other business benefits. Reflecting on the survey results provides the opportunity to take a broad view of enterprise mobility and realize how business transformation has begun. Nearly all enterprises now incorporate mobility in their work, and a majority now sees tangible business results from mobility. Organizations are seeing greater efficiencies and productivity from mobile workers.
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mobile security, mobile device management, enterprise data, application security, information security, communication interception, business data
    
IBM
Published By: Pindrop Security     Published Date: Sep 24, 2018
With physical and online information security always growing stronger and harder to crack, fraudsters gravitate toward the weakest link in your security—your contact center and voice channels. For many years, our annual fraud reports have shown that fraudsters increasingly exploit the phone channel. Fraud rates continue to increase every year, and this year is no different. Between 2016 (1 in 937 calls) and 2017 (1 in 638 calls), the overall voice channel fraud rate increased by 47%, continuing on the upward trend from last year 113% increase.1 From 2013 through 2017 we have seen the fraud rate climb over 350%, with no signs of slowing down. It is important to note, that some verticals (i.e. Retail) experience even higher fraud rates than shown here.
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Pindrop Security
Published By: Smarsh     Published Date: Mar 13, 2017
According to the Pew Research Center, 97% of Americans who own a smartphone use them to send or receive text messages*, demonstrating that mobile messaging is one of the most widely used features. Download now to learn how texting exposes your company to massive risk.
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Smarsh
Published By: Kaon     Published Date: Feb 01, 2012
Obtaining products for sales and marketing demonstrations can be tough, especially with large, complex and expensive. Learn how CMOs are overcoming such issues with virtual 3D product demonstration that look and behave like the actual product.
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon
Published By: Incapsula     Published Date: Nov 06, 2017
Does your website load in two seconds or less? If not, you could be disappointing nearly half of your customers. According to Kissmetrics, 47 percent of e-commerce users expect websites to load in less than two seconds – and nearly a quarter of them will abandon your website entirely if it takes longer than four seconds. Additionally, 50 percent of customers shop on their mobile phones. In other words, your website needs to load fast and be optimized or your customers will leave. The reality is that an e-commerce company can increase revenue by up to 7 percent just by making the load time one second faster. So, how can your company improve its site performance and make it faster? The best practices outlined in this whitepaper can reduce your site’s loading time, improve your user experience, and ultimately increase your company’s revenue.
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Incapsula
Published By: OutSystems     Published Date: Jul 15, 2014
Anyone with a mobile device these days knows all about the seemingly never-ending procession of new applications for smartphones, tablets and anything else people can carry in their pockets, purses or bags. And while apps are extremely popular, there’s also been failure with millions of attempts to build mobile applications for both business and consumer use. How can the mistakes be avoided? We asked several experts in the eld to outline some of the top pitfalls of mobile application development and how teams can avoid them to build a useful, innovative app that enables and empowers as many potential end-users as possible.
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outsystems, applications, strategic business, innovation, app development, mobile, it management, data center
    
OutSystems
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