Organizations generally conduct surveys for four, sometimes overlapping, reasons. These reasons exist
along a continuum from "defensive" to "offensive" reasons. Starting with the most defensive reason,
the four reasons are as follows:
1. To identify warning signs of trouble within the organization
2. To evaluate the effectiveness of specific programs, policies and initiatives
3. To gauge the organization's status or strength as an employer of choice among its workforce
4. To predict and drive organizational outcomes, including customer satisfaction and business
Does your company still rely on a time-consuming and error-prone manual approach to reconciliation?
Does it consolidate multiple data sources from disparate systems to close the books?
Find out how one of the top 10 multi-line insurers automated the reconciliation process for over 3,000 accounts, resulting in fewer errors and quicker close times. Plus, the insurer now has visibility into all reconciliation items rather than reviewing 300 different Excel reconciliation documents!
Great business leaders believe in the ability of HR to transform an organization. However, simply having a CHRO does not guarantee results. This complimentary white paper from SuccessFactors identifies five key ways that CHROs have an impact on the business.
Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige Performance Excellence Award.
"Colorado-based, Elevations Credit Union has transformed their organizational performance, reducing the average time to fund a home equity loan by 61% and increasing the number of loans that each underwriter handles by 71%.
By modeling, analyzing, and improving their existing processes, Elevations has been able to drive out inefficiencies and increase their revenues by delighting their customers. IBM Blueworks Live is the tool that’s been at the heart of Elevations gaining visibility and insight into their existing processes, and helping them drive cross-enterprise engagement and viral cultural change.
Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige
Today’s executives don’t hold HR in very high esteem: according to Deloitte, “42 percent of business leaders believe their HR teams are underperforming or just getting by, compared to the 27 percent who rate HR as excellent or good when assessing HR and talent programs.” Learn how HR can become a strategic partner to the C-Suite..=
Today’s consumers expect instant access to communications services whether they’re in the office, at home, or on the road. With data speeds increasing and international roaming costs decreasing, data usage is rapidly growing. Telecommunications Service Providers (TSPs) are under pressure to deliver more services to more people and approach 100% uptime all while lowering prices to consumers.
Traditional relational databases can’t meet the requirements for massive scalability, availability, and fault tolerance that the rapid growth in data usage and rise of big data demands. Read this solution brief to learn how Riak excels at these. Riak is a distributed NoSQL database optimized for big data. Riak meets many of the challenges you may be facing with your own service operations systems.
Published By: Sitecore
Published Date: Sep 10, 2015
Web CMS is only one type of technology that you need to deliver this excellent customer experience. This white paper explains how to:
- Produce greater ROI
- Increase conversions
- Produce higher revenues
- Give greater lifetime customer value
New technology is driving consumer expectations to new heights. Businesses that understand the value of customer experience (CX) excellence stand to capture significant revenue from this trend.
Read this report to find out:
• what’s really going on inside the mind of the customer
• how first-movers are using new technologies to transform customer experience
• what the six pillars of customer experience are and how to master them
• why internal and external connectedness is an essential component of CX excellence
Download the report now
Gartner clients often ask for a comparison of BMC and ServiceNow as viable strategic partners in the ITSSM tool space. Both vendors provide strong ITSSM offerings and benefit from excellent global brand recognition, but the similarities end there. Outside of ITSSM, BMC and ServiceNow are two different companies with two different strategic road maps. Choosing between BMC and ServiceNow requires IT organizations to determine how value will be gained beyond the use of their ITSSM offerings.
Let’s face it, everybody’s on social media these days.
Providing excellent targeting opportunities, social
media channels are great channels for advertising
jobs. Most of us are present on at least one social
media channel, which makes them great places
to search and find information about prospective
candidates. Long story short, social recruiting is about
leveraging social platforms in recruiting.
Published By: HP Inc.
Published Date: Jul 17, 2017
HP builds large-format inkjet printers for corporate clients, print service providers and others with high print volumes. Purchasing a printer in this category is an important decision. HP’s latex technology offers excellent quality and reliability and, with the right print volume, outstanding economics.
The engineers who build HP’s 2D printers began thinking about how they could use 3D printing to help reduce costs and innovate more quickly.
Microsoft® will end support for Windows® Server 2003/R2 on July 14, 2015. This can have a dramatic impact on your business, because without any more updates or patches from Microsoft, your organization’s infrastructure will be less stable and secure.
HP can help you to make a smooth migration to Microsoft Windows Server 2012 and to private cloud solutions built on HP Converged Infrastructure and Microsoft System Center, HP has created a Microsoft Virtualization and Cloud Center of Excellence.
Published By: Workday
Published Date: Nov 03, 2017
The CIPD is the professional body for HR and people development. The not-for-profit organisation champions better work and working lives and has been setting the benchmark for excellence in people and organisation development for more than 100 years. It has more than 140,000 members across the world, provides thought leadership through independent research on the world of work, and offers professional training and accreditation for those working in HR and learning and development.
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that advanced analytics can help retailers turn purchase data into retail excellence. However, they perceive that advanced analytics requires massive infrastructure changes, expensive software licenses, analytics expertise, long lead times and major upfront capital expenses.
For many enterprises System z is central to modern analytics because of the vast quantities or rich data stored upon it – not to mention excellent qualities of service. Carl Olofson, an IDC analyst looks, at the role of the mainframe in relation to big data, how it has become a hub for modern day analytics, its ability to integrate information from other sources to enhance business decisions and how it is positioned for the future. Download this paper and learn.
Sponsored by: NEC and Intel® Xeon® processor
Servers with the Intel® Xeon® processor E7 v2 family in a four-CPU configuration can deliver up to twice the processing performance, three times the memory capacity, and four times the I/O bandwidth of previous models. Together with their excellent transaction processing performance, these servers provide a high level of availability essential to enterprise systems via advanced RAS functions that guarantee the integrity of important data while also reducing costs and the frequency of server downtime.
Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.
Published By: Panasonic
Published Date: Aug 04, 2016
Whether deploying, securing or managing mobility solutions in a professional environment, enterprise leaders must go to great lengths to ensure their investments are effective and easily assimilated into their existing workflows. When it comes to specialized rugged mobile devices and related technologies, organizations with field technicians or service employees within complex industries such as utilities, logistics and transportation, oil and gas and everything in between, will often face difficulties in bringing the bigger picture of mobility together.
Published By: Panasonic
Published Date: Aug 04, 2016
Whether deploying, securing or managing mobility solutions in a professional environment, enterprise leaders must go to great lengths to ensure their investments are effective and easily assimilated into their existing workflows. In order to avoid encountering challenges with rugged mobile devices and other specialist mobile solutions, it is crucial for businesses with field workforces to leverage services and partners that can help them instill strategic best practices across the entire spectrum of mobilization, including security and data protection, installation and integration, training, maintenance and warranties, and proper disposal of old assets.
Published By: ZSL Inc.
Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
With Numara FootPrints for Customer Service, an award-winning, 100% web-based customer service management solution, you can deliver breakthrough service to customers throughout the world faster, and enhance the quality of your web-based service desk, with less effort than today, and at a low total cost of ownership. Learn more today!
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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