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Results 151 - 175 of 780Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Apr 20, 2017
IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time. How can an organization stay ahead of these advanced security threats? Maintaining a high level of baseline security by consistently enforcing security policies and patch levels on endpoints and servers is definitely required and important. But when networks can have multiple vulnerabilities per IP address at scan time, the slow process of mitigating and patching these weaknesses can result in dangerous security gaps. Today’s IT personnel have to make difficult, risk-based decisions on where to focus their efforts—often without having a complete picture of the security environment. This is even more critical when the number of vulnerabilities across the organization is increasing while the organization has limited resources and skills to fix the vulnerabilities.
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risk management, vulnerability management, asset security, database accuracy, enterprise security, security solutions
    
IBM
Published By: IBM     Published Date: Apr 24, 2017
IBM QRadar and BigFix solutions empower IT security teams to view, prioritize and respond to endpoint intelligence in near real time. How can an organization stay ahead of these advanced security threats? Maintaining a high level of baseline security by consistently enforcing security policies and patch levels on endpoints and servers is definitely required and important. But when networks can have multiple vulnerabilities per IP address at scan time, the slow process of mitigating and patching these weaknesses can result in dangerous security gaps. Today’s IT personnel have to make difficult, risk-based decisions on where to focus their efforts—often without having a complete picture of the security environment. This is even more critical when the number of vulnerabilities across the organization is increasing while the organization has limited resources and skills to fix the vulnerabilities.
Tags : 
risk management, vulnerability management, asset security, database accuracy, enterprise security, security solutions
    
IBM
Published By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Oracle     Published Date: Dec 13, 2011
Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, mobile, mobile crm
    
Oracle
Published By: IBM     Published Date: Aug 10, 2009
Whatever you need, IBM WebSphere Portal Version 6.1 software can help by making it easy to connect people, information and applications in just the right combination for your business.
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ibm, websphere portal, websphere portal version 6.1, empowering people, information, applications, investments, seamless, data sources, sales force, healthcare, enterprise applications
    
IBM
Published By: Cisco     Published Date: Jun 04, 2015
Cisco and our partners can help agencies obtain secure networks, which help: • Reduce time between incident detection and response • Empower field personnel to make decisions based on all available information • Disseminate the right information to the right people at the right time
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public safety, disaster response, networking
    
Cisco
Published By: SumTotal Systems     Published Date: Oct 10, 2013
Workforce analytics has become an essential business tool for leading companies that view workforce performance as the key to improving company results, according to a new global survey of business leaders by Harvard Business Review Analytics Services. Workforce analytics is a set of integrated capabilities (technologies, metrics, data, and processes) to measure and improve workforce performance. The goal is simple: put the right people with the right skills in the right work, provide them with the necessary training and development opportunities, and engage and empower them to perform at their highest possible level.
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sumtotal, harvard business review, workforce, workforce analytics, analytics, company performance, workforce management, workforce data, workforce analysis, human resources, hr technology
    
SumTotal Systems
Published By: Genesys     Published Date: Feb 22, 2018
Your customers expect effortless and personalized engagement across all their channels. Delivering exceptional customer service requires the platform, infrastructure, applications and resources to identify, route and switch interactions seamlessly between agents and channels, while keeping relevant data available throughout the customer journey. Download this paper to learn how to: • Transform single interactions into personalized customer journeys • Empower employees with the right set of tools, including a unified desktop • Quickly deploy new technologies, like blended artificial intelligence (AI), bots and virtual assistants to exceed your customers’ rapidly evolving expectations
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Qualys     Published Date: Jun 02, 2015
This guide describes the need for continuous monitoring and offers a blueprint for creating a continuous security practice. As a result, continuous monitoring will give your organization the most comprehensive view of its global perimeter, and empower you to proactively identify and address potential threats enabled by vulnerabilities in software or weak system configurations.
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continuous monitoring, continuous security, potential threat identification, system configurations, security
    
Qualys
Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
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digital experience, ibm, software
    
Group M_IBM Q1'18
Published By: Dell     Published Date: Dec 12, 2017
Fast-moving employees demand access to people, programs and data from anywhere. Power up their productivity with greater portability and connectivity. Begin by downloading “On the go Professional,” a brief by Dell that uncovers the key needs around convenience, connectivity and access required by mobile professionals. The brief also covers technology recommendations for you to consider, such as the robust line of Dell Latitude and Venue devices powered by Intel®, to meet the preferences of your users. Take advantage of the solutions that maximize enterprise productivity and employee satisfaction today. Download the brief now!
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Dell
Published By: Oracle     Published Date: Sep 05, 2014
CMOs face a major dilemma: While 75% of CEOs want marketing to become more ROI-focused and attribute revenue to efforts, they’re also being tasked to innovate and lead their companies into the digital age. Read how the Oracle Marketing Cloud provides marketing leaders with data-driven solutions to unify marketing resources and empower Modern Marketing teams to deliver personalized customer experiences across each channel.
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roi, marketing, cmo, resources, modern, cloud, digital age, resources, innovate, solutions, data-driven, customer, dilemma, solution
    
Oracle
Published By: Oracle     Published Date: Sep 30, 2014
CMOs face a major dilemma: While 75% of CEOs want marketing to become more ROI-focused and attribute revenue to efforts, they’re also being tasked to innovate and lead their companies into the digital age. Read how the Oracle Marketing Cloud provides marketing leaders with data-driven solutions to unify marketing resources and empower Modern Marketing teams to deliver personalized customer experiences across each channel."
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engagement, advocacy, revenue, marketing cloud, oracle, networking
    
Oracle
Published By: IBM     Published Date: Apr 27, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster."
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ibm, ibm watson, watson engagement advisor, customer engagement, millennial, millennial generation, customer experience
    
IBM
Published By: Oracle     Published Date: Nov 01, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Oracle     Published Date: Apr 22, 2014
An executive brief on customer experience: Empowering People. Powering Brands. With Oracle Service Solutions.
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customer experience, customer services, oracle
    
Oracle
Published By: Oracle     Published Date: Nov 14, 2013
We have entered the age of the customer where they have more choices, higher expectations, and more influence. Historically, the B2B selling process has been very fragmented with the use of highly customized and siloed applications, leading to broken channels of communication. CEB, a leading member-based advisory company, published “The Challenger Sale” in 2011 showing that that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. With an abundance of information available on the Web and via social networks, B2B buyers today can leverage multiple sources to find out more about your products or services.
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crm, customer engagement, b2b, best practices, buying process, communication channels, customers, sales, profitability
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
We have entered the age of the customer where they have more choices, higher expectations, and more influence. Historically, the B2B selling process has been very fragmented with the use of highly customized and siloed applications, leading to broken channels of communication. CEB, a leading member-based advisory company, published “The Challenger Sale” in 2011 showing that that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. With an abundance of information available on the Web and via social networks, B2B buyers today can leverage multiple sources to find out more about your products or services.
Tags : 
crm, customer engagement, b2b, best practices, buying process, communication channels, customers, sales, profitability
    
Oracle
Published By: Schneider Electric     Published Date: Jun 03, 2019
New digital technology makes it feasible to integrate process control and safety instrumented functions within a common automation infrastructure. Download the white paper to learn more.
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smart control, empowered operators, optimized assets, future of automation, reliability, safety, cybersecurity, operational profitability, ecostruxure plant, process automation, profitable safety, defence in depth, industrial automation, process control, process systems
    
Schneider Electric
Published By: Viventium     Published Date: Jul 06, 2017
Payroll, HR, Talent Acquisition – there is so much life in HCM. From employee self-service experiences to technology that works seamlessly across desktop and mobile devices, your HCM software should empower your business.
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Viventium
Published By: Chatsworth     Published Date: Oct 22, 2016
By using intelligent and scalable platforms, your organization can improve resource consumption, cloud utilization and more. Solid data center management platforms help empower your business and data center to consume less energy and trim infrastructure costs.
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chatsworth, data centers, data center management, infrastructure, energy, power and cooling, servers, data center design and management
    
Chatsworth
Published By: NetApp     Published Date: Mar 05, 2018
NetApp® Data Fabric enabled solutions empower organizations to use data to make intelligent decisions about how to optimize their business and get the most out of their IT infrastructure. They provide essential data services for data visibility and insight, data access and control, and data protection and security. 
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Enterprise Management Associates     Published Date: Nov 23, 2015
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at TimeXtender, for a discussion on how to improve your organization’s responsiveness to business change and how to adapt to a data-driven environment. Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments
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data warehouse, data automation, data driven organization, it departments, organization responsiveness
    
Enterprise Management Associates
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