Published By: Intralinks
Published Date: Nov 26, 2013
The implications of data loss are significant. Organizations that ignore the law affecting collaboration and information sharing are at serious risk of litigation, fines and brand damage. The paradigm shift from organizationally-defined to user-defined information governance is making it that much more difficult to maintain control of business activity and data.
Designing a sustainable business process continuum that starts with sourcing and recruiting and continues through to succession planning means the interactions between the processes can be identified and linked.
Published By: Anaplan
Published Date: Mar 29, 2018
IDC believes that digitization and the 3rd Platform are driving enterprise leaders to consider significant upgrades to their business systems. Included in this list of systems are enterprise planning and performance management solutions. New tools must be fast and flexible to connect data from throughout an organization and continuously synchronize plans with changing market conditions. Organizations with planning and performance management needs should proactively evaluate connected EPM solutions as a central component of their digital enterprise strategies.
Cyber threat intelligence is unquestionably a hot buzzword in the security industry these days. It is being used to seek venture capital and fund startups. It is being pitched to the enterprise market by providers and consultants. However, in this paper, we argue that the majority of what is being billed as “threat intelligence” isn’t. It’s data. From lists of bad IPs or application vulnerabilities to malware signatures, social media data or indicators of compromise (“IOCs”), none of these things are “intelligence.” They’re data.
In this white paper, we define the difference between intelligence and data, and then illustrate the theoretical discussion in a concise case study in the tangible terms of a real-world practitioner and an actual event.
Hyperconvergence has been receiving a tremendous amount of attention because it represents the next step in the evolution of IT resource delivery. This technology takes the idea of integrating compute, storage and networking that started with converged systems design and has improved on those architectures by adding deeper levels of abstraction and automation. Hyperconverged infrastructure (HCI) vendors promise simplified operation and the ability to quickly and easily expand capacity by deploying and launching additional modules; simplicity has been the key selling point for the HCI pioneers.
As HCI ventures even deeper into the enterprise and cloud environments, the architectures will need to become more efficient, agile and adaptable to help IT professionals shoulder the burden of rapidly growing data sets and workloads. This report discusses the benefits of HCI and the enhancements that must be
made to expand HCI deeper into the mainstream enterprise datacenter.
Published By: Procore
Published Date: May 28, 2019
The successful construction companies of tomorrow will be those that have implemented the technology and processes to become more efficient at delivering client value.
But choosing the right construction technology and making a compelling case for investment can be difficult.
Download the eBook to demonstrate how construction software can be a significant driver of ROI across your business.
Procore is a construction management platform that improves efficiency and reduces risk by giving contractors complete control and visibility of their business. Project Management, Quality & Safety, Construction Financials, and Field Productivity tools give office and site-based users access to the information and functionality they need, on any mobile device. As a platform, Procore’s ability to integrate with other leading applications streamlines process and insights across all aspects of a contractor’s projects and business.
Leading contact centers are moving towards flexible plans to improve contact center performance. In times of significant business change, the financial plan and, for contact centers, the operational plan needs to also change and be flexible.
Learning content is an investment and with most companies having a portfolio of over $18 million tied up in content, this represents a significant investment. Unfortunately, this investment depreciates at an alarming rate. In fact, most content is completely unusable for any number of reasons after only four years.
Infopro Learning has created a guide that helps companies to extend the shelf life of their content using a modernization strategy. This strategy not only applies to the one-time effort of updating legacy content, but it also provides information about how to future-proof new content. In addition, companies that follow the modernization strategy can significantly decrease content production costs and timelines by leveraging evergreen content that already exists in their training portfolio.
It's often said that "nothing happens until someone sells something." In the end, the proof of sale is usually with a legally binding signature. This white paper will investigate the opportunity for signature management via the web and more.
Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. Historically, no clear standard exists for specifying sufficient cooling to achieve predictable behavior within wiring closets. An appropriate specification for cooling IT wiring closets should assure compatibility with anticipated loads, provide unambiguous instruction for design and installation of cooling equipment, prevent oversizing, maximize electrical efficiency, and be flexible enough to work in various shapes and types of closets. This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets.
If you’re like most wellness professionals, marketing communication is your most important “side job.” From figuring out when to send emails, identifying the right methods, to designing your communications calendar – it can be a challenge.
View this webinar to hear from a leading consumer marketer and learn how to harness best practices that you can use in your day-to-day role.
Fitbit’s Head of Lifecycle Marketing, Steven Marjon, will show you:
- Tested best practices for communications
- How to set up different communications tracks for onboarding new employees
- Tools and resources to gauge the effectiveness of your communications
Published By: Rackspace
Published Date: Mar 08, 2016
In this world of always-on services, the systems that support them must be designed to be both highly available and resilient. Today, many IT leaders are looking for their applications and infrastructure to be covered by the following:
• Defined SLA¹s for workloads and applications
• Mapped failure points and impact of these on the business
• Regularly measure application and Infrastructure health
Access this white paper to discover your resiliency, and learn how to create a resilient architecture on Microsoft Azure cloud platform.
Published By: Zendesk
Published Date: Dec 10, 2018
El comienzo de un nuevo capítulo de su negocio (ya sea porque quiere penetrar en un segmento de más alta calidad o porque está añadiendo productos y funciones) significa una excelente oportunidad para expandir con inteligencia sus operaciones de atención al cliente.
Ya sabemos que los clientes prefieren el autoservicio cuando tienen a su disposición una base de conocimientos. Un informe de Gartner, calcula que los CIO pueden reducir el costo de la
atención al cliente en un 25 % o más si se cuenta con la disciplina apropiada de administración de conocimientos.
Si ha estado esperando una buena razón para dar el salto hacia el autoservicio, este informe técnico le demostrará cómo usted y sus agentes de hecho ya están realizando las actividades necesarias para ofrecer un autoservicio de primera, día tras día.
Modern marketers leverage insights on how consumers browse goods or make a purchase, to design smarter cross-channel programs and create relevant campaigns.
Brands that leverage cross-channel marketing see a 91% customer retention rate.
You can do this too. Learn how other marketers in ASEAN are leveraging cross-channel to create real business impact.
Join this webinar and hear from Charlie Loo, an award-winning marketer and our Principal Consultant on:
• five practical ways you can use cross-channel marketing
• the importance of cross-channel in a mobile first environment
• the difference between multi-channel and cross-channel
Analytics is about so much more than defining high-level KPIs and building dashboards to amplify them. With a little creativity, you can create custom metrics designed to inform every member of an organization. With this knowledge of their effect on the business, everyone can optimize their impact on company-wide goals.
What you'll learn in this webinar:
• Why standard KPIs may not be getting you everything you need
• Who can benefit from these new metrics (everyone!)
• How to identify key metrics and roll them out to the entire organization
• Get examples of how other companies are creating custom analytics
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
This document defines Oracle’s Customer Experience (CX)
Value Equation as the strategic method to identify and measure
the value of organizational CX. This model was originally
documented in “CX Metrics and KPIs – September 2012.”
It has received wide support, and has been the #1 searched hit
and downloaded CX KPI document for 3+ years – a significant
achievement in this industry – in an era where concepts are
replaced daily with the latest, greatest fad.
Since the original publication, I have received significant
feedback that has been overwhelmingly positive, but with a
request to comment on additional topics – most notably: brand
impact, shared services, and Oracle’s Road to Modern. This
updated paper leverages the original work, adds information
around these additional topics and incorporates our continued
This security overview provides best practices to help organizations looking to harden their environment. Designed
to help small- to mid-sized organizations stop an attack before one starts, this basic guidance will help reduce your
attack surface and outlines practical steps to securing your enterprise. With this checklist, you will have a guide to help
prevent initial compromise and stop attacks before they start.
This checklist helps to explain how to:
• Address software vulnerabilities and misconfigurations
• Eliminate exposed ports & services
• Reduce the chance of attacks delivered via email
• Limit browser-based attacks
• Reduce the attack surface across Microsoft Office applications
Lastly, we will share details on how Alert Logic helps organizations of all sizes get a comprehensive view of their
enterprise assets, find misconfigurations and vulnerabilities, and delivers endpoint coverage with an automated
quarantine response to stop malware in its tracks.
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
Published By: LeGrand
Published Date: Oct 18, 2016
Efficiency is a key objective when designing a data center. Efficiency
gains are typically focused completely on power and cooling. Efficiencies can be realized in many other areas resulting in additional cost savings, reliable network performance, easier maintenance, flexibility, and scalability.
This 12-page white paper describes what a data center reference design is, what it includes, and explains how the benefits listed above are achieved.
A data center reference design acts as a starting point offering a project team several valuable benefits including:
• Facilitating and simplifying the planning phase
• Reducing time to create buildable designs
• Reducing risk, offering predictable performance and improved reliability of the data center once operational
When designed well, a data lake is an effective data-driven design pattern for capturing a wide range of data types, both old and new, at large scale. By definition, a data lake is optimized for
the quick ingestion of raw, detailed source data plus on-the-fly processing of such data for exploration, analytics, and operations. Even so, traditional, latent data practices are possible, too.
Organizations are adopting the data lake design pattern (whether on Hadoop or a relational database) because lakes provision the kind of raw data that users need for data exploration and
discovery-oriented forms of advanced analytics. A data lake can also be a consolidation point for both new and traditional data, thereby enabling analytics correlations across all data. With the
right end-user tools, a data lake can enable the self-service data practices that both technical and business users need. These practices wring business value from big data, other new data sources, and burgeoning enterprise da
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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