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Results 201 - 225 of 2956Sort Results By: Published Date | Title | Company Name
Published By: ServiceNow     Published Date: Feb 24, 2017
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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ServiceNow
Published By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now
Published By: Juniper Networks     Published Date: Aug 08, 2017
Business evolution and technology advancements during the last decade have driven a sea change in the way data centers are funded, organized, and managed. Enterprises are now focusing on a profound digital transformation which is a continuous adjustment of technology management resources to deliver business results, guided by rapid review of desired outcomes related to end clients, resources, and budget constraints. These IT transitions are very much part of the competitive landscape, and executed correctly, they become competitive differentiators and enable bottom line growth. These outcomes are driving data centers to virtualization, service-oriented architectures, increased cybersecurity, “big data,” and “cloud,” to name a few of the key factors. This is completely rethinking and retooling the way enterprises handle the applications, data, security, and access that constitute their critical IT resources. In essence, cloud is the new IT.
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Juniper Networks
Published By: Kapost     Published Date: Jan 16, 2014
Today, the internet has changed the way buyers discover solutions. More people are meeting and researching vendors online than ever before. Your ideal customers are reading blog posts and articles, checking Facebook, Twitter, and LinkedIn profiles, and forming opinions based on what you say and share online. Before they call to get to know your company better, they turn to Google for answers and information. If a competing vendor appears smarter, more interesting, or more reliable than you, your buyers will reach out to them first. These online engagements have changed the rules of buyer/brand communications. So how can you and your company form meaningful relationships with buyers who are getting to know you long before they’ve been introduced?
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content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform, content marketing software, editorial strategy, marketing campaign planning, content marketing best practices, content marketing companies, editorial content, content marketing workflow
    
Kapost
Published By: Achievers     Published Date: Mar 21, 2012
Organizations spend over $48 billion per year on employee rewards and recognition programs; however there are critical limitations to the traditional approach. In this research bulletin, Bersin & Associates discusses how Rewards and Recognition has changed to cater today's workforce.
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employee recognition, employee engagement, employee rewards, hr trends, generation, gen x, gen y, millennials, retention, engage, business results, corporate culture
    
Achievers
Published By: Jacobs Agency     Published Date: Dec 07, 2011
A new perspective on marketing in today's tactic-crazy world.
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Jacobs Agency
Published By: MeQuilibrium     Published Date: Jul 31, 2019
Even among high-income, highly educated people, almost 50 percent lack the skills they need to engage and perform in this era of increasing change and pressure. And only 6 percent of companies believe they are highly agile today. It’s time for a new perspective. In this e-book, discover the four challenges every HR executive faces in building engagement and performance, and how you can overcome them by: ? Equipping people and teams with resilience skills ? Meeting every employee right where they are ? Empowering all employees with leadership skills ? Harnessing cognitive insights that drive real results Get the e-book A New Perspective on Engagement and Performance today!
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MeQuilibrium
Published By: SAS     Published Date: Aug 03, 2016
The financial collapse of 2008 had the greatest impact on the financial services industry since World War II, resulting in consolidation and extensive regulation. The crisis coincided with increased competition from emerging economic powers, nonbanks and fintech organizations. Consumer behavior, from the adoption of mobile banking to P2P payments, forced banks to retool and respond with innovative products and investments in new delivery channels. Technology changed rapidly as well. In the capital markets, trading became fully automated, with pricing, risk decisions and settlement across exchanges made in milliseconds
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finance, best practices, productivity, economic power, consolidation, fintech, technology, data, security, risk decision
    
SAS
Published By: IBM     Published Date: Sep 21, 2016
Harry Reynolds, Director of Health Industry Transformation at IBM, gives his perspective on the changes impacting US Healthcare.
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helthcare, ibm, perspective, transformation
    
IBM
Published By: IBM     Published Date: Nov 04, 2016
Harry Reynolds, Director of Health Industry Transformation at IBM, gives his perspective on the changes impacting US Healthcare. Watch this video to learn more.
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ibm, commerce, b2b integration, healthcare industry, healthcare, transformation, ibm transformation extender, enterprise applications
    
IBM
Published By: Q2 eBanking     Published Date: Jul 30, 2017
To thrive in today’s marketplace, FIs can meet the mobile-first challenge by offering a unified digital experience and highly relevant offers while expanding digital-first design to mobile businesses. A technology partner like Q2 will help. We will help you execute with the speed, agility, and accuracy to meet today’s pace of change and offer the digital experience your consumer, business, or corporate users demand.
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Q2 eBanking
Published By: VeriSign, Inc.     Published Date: Aug 03, 2011
This report looks at the challenges surrounding the new world of EHR technology and also details the measures that organizations need to start taking right now to prepare for the upcoming changes in the healthcare industry.
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verisign, privacy, security requirements, electronic health records, ehrs, ehr technology, ssl certificates, authentication, symantec
    
VeriSign, Inc.
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Challenge Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure. Opportunity Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure. Benefits Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
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CA Technologies EMEA
Published By: LogRhythm     Published Date: Aug 08, 2016
IT environments have become much more vulnerable as enterprise mobility, cloud services and “bring-your-own-everything” have broken down the defensible perimeter and added layers of complexity to securing the enterprise. At the same time, the nature of cyber threats has changed dramatically. Threat actors are well organized and well funded, and many of them are known to be supported by nation states. They have sophisticated technical skills which allow these actors to create custom malware for very specific targets, and they are relentless in pursuit of their objectives. Moreover, almost anyone with a malicious intent can purchase malware and rent botnets on the Dark Web, lowering the bar for criminal entities, nation states, and terrorists to use cyber as a weapon of choice towards their intended purpose.
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security, technology, best practices, information technology, cyber threats, mobility
    
LogRhythm
Published By: IBM     Published Date: Oct 22, 2013
Developers must deliver high-quality applications while limiting their testing expenses. In this challenging environment, a combination of automated integration testing and test virtualization can enable test teams to improve software quality and keep up with the rate of change.
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ibm, integration testing, optimize test efficiency, incremental integration, employ test virtualization, system-level testing, asset sharing, effective data management, e2e testing, applications
    
IBM
Published By: IBM     Published Date: Jan 10, 2014
Applications are evolving at an ever-faster pace. These applications are not discrete islands; they build on a complex, interconnected set of components that includes disparate technologies, developers, deployment topologies and organizations. Developers must deliver high-quality applications while limiting their testing expenses. In this challenging environment, a combination of automated integration testing and test virtualization can enable test teams to improve software quality and keep up with the rate of change. This whitepaper helps address these needs by describing the benefits that can be gained through a proactive and continuous approach to integration testing with IBM® Rational® test automation solutions.
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ibm, rational, integration, integration testing, incremental integration, testing, virtulization, data management, asset sharing, application performance, it management, test and measurement
    
IBM
Published By: IBM     Published Date: Feb 18, 2015
In this challenging environment, a combination of automated integration testing and test virtualization can enable test teams to improve software quality and keep up with the rate of change. This white paper helps address these needs by describing the benefits that can be gained through a proactive and continuous approach to integration testing with IBM® Rational® test automation solutions.
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integration testing, test virtualization, ibm, test automation solutions, it management, enterprise applications
    
IBM
Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides insight into how to perform a customer service audit to determine what needs to change in an organization.
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Zendesk
Published By: VMware SD-WAN by VeloCloud     Published Date: May 13, 2015
Almost every IT and business leader today is focused on creating a more agile business. The ability to adapt immediately to business climate changes is now the basis for competitive advantage, and it will determine which companies will thrive and leapfrog their competitors and which ones will face becoming irrelevant. However, business agility cannot be achieved without having an agile IT infrastructure to enable it. This is one of the reasons why businesses have spent billions of dollars on technology to make IT more agile.
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wan, software, zk research, cloud, apps, it management
    
VMware SD-WAN by VeloCloud
Published By: Equinix     Published Date: Oct 27, 2014
Connections are great. Having a network to connect to is even better. Humans have been connecting, in one form or another, throughout history. Our cities were born from the drive to move closer to each other so that we might connect. And while the need to connect hasn’t changed, the way we do it definitely has. Nowhere is this evolution more apparent than in business. In today’s landscape, business is more virtual, geographically dispersed and mobile than ever, with companies building new data centers and clustering servers in separate locations.
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data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity, network, drive, evolution, landscape, server, mobile, technology, globalization, stem, hyperdigitization, consumer, networking
    
Equinix
Published By: Equinix     Published Date: Mar 26, 2015
Connections are great. Having a network to connect to is even better. Humans have been connecting, in one form or another, throughout history. Our cities were born from the drive to move closer to each other so that we might connect. And while the need to connect hasn’t changed, the way we do it definitely has. Nowhere is this evolution more apparent than in business. In today’s landscape, business is more virtual, geographically dispersed and mobile than ever, with companies building new data centers and clustering servers in separate locations. The challenge is that companies vary hugely in scale, scope and direction. Many are doing things not even imagined two decades ago, yet all of them rely on the ability to connect, manage and distribute large stores of data. The next wave of innovation relies on the ability to do this dynamically.
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data center, interconnectivity, mobile, server clusters, innovation, data storage
    
Equinix
Published By: Alere Wellbeing     Published Date: Sep 29, 2011
Offering incentives for tobacco cessation can promote positive behavior change, positively impact your bottom line, and improve employee relations, provided you implement an approach that includes a comprehensive cessation program supported by a positive environment.
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human resources, tocacco cessation, employee relations, positive environment, alere wellbeing, roi
    
Alere Wellbeing
Published By: Veracode     Published Date: Jun 26, 2019
As DevSecOps changes the way software is created and distributed, it is also changing the roles and responsibilities of the development and security teams.
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Veracode
Published By: Oracle Corporation     Published Date: Apr 01, 2013
Discover how to accelerate database performance, handle change and growth in scalable, incremental steps, and deliver mission-critical data availability and protection with this unique commercial solution.
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database, oracle, storage, data, data warehousing
    
Oracle Corporation
Published By: IBM     Published Date: May 27, 2015
Tech-Clarity offers the following ten tips to help companies transform their business to take advantage of this opportunity and prepare for growth and profitability.
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internet of things, product development, time to market, data analysis, networking, it management
    
IBM
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