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Published By: Gleanster Research     Published Date: Feb 20, 2014
Top Performers are justifying CRM investments as a means of improving customer centricity through improved use of customer data. SMBs are realizing fragmented customer data that gives them an incomplete and often self-contradicting view into not only customer desires, but the SMBs internal operations.
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Gleanster Research
Published By: AWS     Published Date: Jun 03, 2019
Background As your business grows, so do your infrastructure needs. With their growing AWS infrastructure, it was important that Informatica simplify security, increase agility, and adopt a more DevOps-centric development model. Join our upcoming webinar to learn how Informatica leveraged RedLock, Palo Alto Networks’ security and compliance solution, to help build security earlier in the development process so vulnerabilities could be remediated faster. You will also learn how other businesses, like yours, can manage the security in your environment with greater ease and control.
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AWS
Published By: AWS     Published Date: Oct 09, 2019
As your business grows, so do your infrastructure needs. With their growing AWS infrastructure, it was important that Informatica simplify security, increase agility, and adopt a more DevOps-centric development model. Join our upcoming webinar to learn how Informatica leveraged RedLock, Palo Alto Networks’ security and compliance solution, to help build security earlier in the development process so vulnerabilities could be remediated faster. You will also learn how other businesses, like yours, can manage the security in your environment with greater ease and control.
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AWS
Published By: AWS     Published Date: Oct 09, 2019
As your business grows, so do your infrastructure needs. With their growing AWS infrastructure, it was important that Informatica simplify security, increase agility, and adopt a more DevOps-centric development model. Join our upcoming webinar to learn how Informatica leveraged RedLock, Palo Alto Networks’ security and compliance solution, to help build security earlier in the development process so vulnerabilities could be remediated faster. You will also learn how other businesses, like yours, can manage the security in your environment with greater ease and control.
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AWS
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: F5 Networks Inc     Published Date: Dec 11, 2015
An app-centric strategy allows you to maintain control over your cloud applications--providing the same availability, performance, and security services across your hybrid environment.
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software-defined networking, sdn, programability, cloud computing, mobility, it solutions, apps, networking
    
F5 Networks Inc
Published By: VMware     Published Date: Jun 21, 2019
Prime your business for growth with a software-defined approach. The current business-enterprise climate demands robust connectivity and delivery in services. As IT executives continue to invest in integrated infrastructure, companies that remain committed to hardware-centric infrastructure are being left behind and subsequently are exposing their enterprises to risk and loss. Liabilities include time wastage and financial costs in the management and maintenance of legacy infrastructure, creating a deficit in executives’ energy when it comes to innovation and future planning. VMware’s Hyperconverged Infrastructure (HCI) is a malleable, sophisticated solution which facilitates the vital transition from physical to virtualized storage solutions. HCI is the foundation for the Software-Defined Data Center (SDDC) destined for leading enterprise operations.
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VMware
Published By: Hitachi Vantara     Published Date: Mar 20, 2018
In today’s transformational era, businesses globally turn to digital technologies and new competitive models that take a holistic approach to business activities, processes and competencies to increase competitive differentiation. Digital transformation enables businesses to be more agile, people-orientated, innovative, customer-centric and efficient. By its very nature, digital transformation is a journey that encompasses the entire IT ecosystem, from end device to data center infrastructure.
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Hitachi Vantara
Published By: IBM     Published Date: Jul 05, 2018
IBM® Information Governance Catalog helps you understand your information and foster collaboration between business and IT by establishing a common business vocabulary on the front end, and managing data lineage on the back end. By leveraging the comprehensive capabilities in Information Governance Catalog, you are better able to align IT with your business goals. Information Governance Catalog helps organizations build and maintain a strong data governance and stewardship program that can turn data into trusted information. This trusted information can be leveraged in various information integration and governance projects, including big data integration, master data management (MDM), lifecycle management, and security and privacy initiatives. In addition, Information Governance Catalog allows business users to play an active role in information-centric projects and to collaborate with their IT teams without the need for technical training. This level of governance and collaboration c
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IBM
Published By: IBM     Published Date: Feb 11, 2015
IBM® Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments.
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ibm, customer-centric business, operational manager, decision manager, business policies, it management, enterprise applications
    
IBM
Published By: IBM     Published Date: May 30, 2008
Organizations must adapt more rapidly than ever before - which means that they must align their IT environments with their business goals and deliver information on demand, when and where it is needed. In this white paper, the experts at IBM discuss how your company can meet this need for information on demand with Service Oriented Architecture (SOA), a business-centric approach to IT architecture that supports integration through linked, repeatable business tasks or services.
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xml, soa, service oriented, information management, leveraging information, li campaign, ibm li, business intelligence
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
IBM Security Identity Governance and Administration provides an integrated, business-centric approach to help organizations improve security and reduce costs for managing accounts, groups, policies, credentials and access rights throughout the user lifecycle.
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ibm security, business-centric strategies, security solutions, it policies, security, it management
    
IBM
Published By: Cisco     Published Date: Apr 10, 2015
Location-based services (LBS) show promise as a budding customer-centric mobility solution in some early adopting verticals such as retail, hospitality, and large public venues. Such services enable businesses to better understand their customer base through analytics as well as offer targeted, context-based communications including promotions and remote assistance. This IDC white paper explores the burgeoning LBS market, highlighting custom research conducted by IDC in March and April 2014; surveys were fielded to both IT and line-of-business (LOB) decision makers in select verticals and market segments. In this white paper, IDC analyzes the data and explores the attitudes surrounding LBS adoption in the context of broader technology trends.
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cisco, lbs, it technology, wifi, analytics, wireless networks
    
Cisco
Published By: Cisco     Published Date: Sep 17, 2015
Cisco's Application Centric Infrastructure (ACI) seeks to address the datacenter operator's need for automated provisioning, programmatic management, and comprehensive orchestration.
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datacenter, aci, enterprise, networking, network architecture, network performance, cloud computing, data center design and management
    
Cisco
Published By: Cisco     Published Date: Sep 15, 2015
This Technology Spotlight examines key trends and discusses the role that Cisco's Application Centric Infrastructure (ACI) plays in addressing these ongoing challenges for enterprise IT and network managers.
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iot, datacenter, aci, enterprise, networking, convergence, network architecture, network management
    
Cisco
Published By: SAP     Published Date: May 03, 2016
Organizations are transitioning from mass-market operating models to consumer-centric models. This operating model transformation is essential to delivering on the promise represented by the new experiences being created.
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sap, iot, digital transformation, consumer centric, experience, enterprise applications
    
SAP
Published By: Red Hat     Published Date: May 11, 2016
This IDC study represents a vendor assessment of the public deployment-centric cloud application platform component of the platform-as-a-service market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain a vendor's success in this market. This IDC MarketScape covers a variety of vendors participating in the deployment-centric subset of the overall platform-as-a-service market. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to the criteria and one another and highlights the factors expected to be the most influential for success in the market, both short term and long term.
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red hat, idc, paas, cloud, application, platform, enterprise applications, platforms
    
Red Hat
Published By: Cisco     Published Date: Jul 11, 2016
Pulsant is a United Kingdom-based IT infrastructure services provider focused on the small and medium-sized enterprise market. It offers public, private, and hybrid cloud services and a variety of managed, collocation, and professional services. Pulsant was one of the first cloud service providers to embrace software-defined networking (SDN) as a way to simplify its IT infrastructure, unify control of physical and virtual environments, and reduce capital expenses (capex) and operating expenses (opex). After evaluating a number of vendors, Pulsant chose Cisco's Application Centric Infrastructure (ACI) as the best SDN solution for delivering its hybrid cloud services.
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Cisco
Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
IT Transformation enables IT to become a service-centric partner to the business, helping deliver new products and services more quickly. An IDC study of 16 global companies shows the financial benefits. Today’s always-on business environment relies on IT to deliver a competitive advantage. IT Transformation is the key. Transform your IT with leading hyper-converged, cloud, data storage, servers, open networking and data protection from Dell EMC and Intel®.
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Dell EMC & Intel
Published By: Aternity     Published Date: Sep 29, 2011
Published by Aternity, the paper includes 8 real-world cases detailing how Aternity empowers SAP customers with a user-centric approach to proactive IT management.
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aternity, sap, application performance, it management, training, real-time
    
Aternity
Published By: CA Technologies     Published Date: Jan 08, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
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ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
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ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
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ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
Tags : 
ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
Tags : 
ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
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