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support center

Results 76 - 100 of 153Sort Results By: Published Date | Title | Company Name
Published By: CDW - APC     Published Date: Apr 07, 2016
Open Compute has had a significant impact on the thinking about data center design. Until now, the focus has been on systems at the rack level, leaving unanswered questions about the power infrastructure upstream of the rack. In this paper, we address critical questions about the implications of Open Compute on the upstream power infrastructure, including redundancy, availability, and flexibility. We introduce simplified reference designs that support OCP and provide a capital cost analysis to compare traditional and OCP-based designs. We also present an online TradeOff Tool that allows data center decision makers to better understand the cost differences and cost drivers to various architectures.
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data, application performance, data protection, performance optimization, data center, infrastructure management, network management
    
CDW - APC
Published By: VMware, Inc.     Published Date: Apr 05, 2016
VMware vCloud® Air™ is a family of cloud services owned and operated by VMware, built on the trusted foundation of VMware vSphere®. The service supports existing workloads as well as new application development, giving IT a common platform for seamlessly extending their data center to the cloud.
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vmware, vcloud, vcloud air, private cloud, storage, bandwidth, it management
    
VMware, Inc.
Published By: CDW     Published Date: Apr 04, 2016
Open Compute has had a significant impact on the thinking about data center design. Until now, the focus has been on systems at the rack level, leaving unanswered questions about the power infrastructure upstream of the rack. In this paper, we address critical questions about the implications of Open Compute on the upstream power infrastructure, including redundancy, availability, and flexibility. We introduce simplified reference designs that support OCP and provide a capital cost analysis to compare traditional and OCP-based designs. We also present an online TradeOff Tool that allows data center decision makers to better understand the cost differences and cost drivers to various architectures.
Tags : 
data, application performance, data protection, performance optimization, data center, infrastructure management, network management
    
CDW
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: Eaton     Published Date: Jan 26, 2016
This white paper explains why many data centers are ill-equipped to support today’s most important new technologies; discusses why packaged power and cooling solutions can be a flawed way to upgrade existing facilities; and describes the core components of a data center upgrade strategy capable of enhancing efficiency and power density more completely and cost-effectively.
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eaton, modern data centers, data center solutions, virtualization, big data, converged infrastructures, it management, enterprise applications
    
Eaton
Published By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, gartner, magic quadrant, contact center, infrastructure, telephony support, networking
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, zk research, wifi, multigigabit network, networking, wireless
    
Cisco
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, magic quadrant, contact center infrastructure, worldwide, support center, networking
    
Cisco
Published By: Citrix Systems     Published Date: Nov 23, 2015
Citrix NetScaler is helping prepare enterprises for today’s network challenges while supporting modern virtual, cloud, mobile, social and big data environments. For more information on ADCs, and the cutting edge benefits of NetScaler, read the Network World QuickPulse report, "Take a Load Off Your Data Center"
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citrix, data center, netscaler, adc, networks, networking
    
Citrix Systems
Published By: Citrix     Published Date: Nov 04, 2015
More and more, your customers are connecting to your products and services on their mobile devices. So if your goal is to provide great customer service, that’s where you need to be: in the app, interacting with customers. Join this webinar to hear industry experts discuss how in-app support will be the next era of customer service. Emerging mobile technologies are posing new challenges and opportunities — are you and your support team prepared? Attend this live webinar to learn: • Ways to evaluate your support center for the mobile world • How new technologies will impact the customer service industry • Why your customer service should offer in-app support options • And more…
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Citrix
Published By: Dell EMC     Published Date: Nov 02, 2015
Download this whitepaper and learn why Migrating away from Windows Server 2003/R2 is an investment in your organization’s future, and there has never been a better time to begin the migration process. Take the next step to transform your datacenter.
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Dell EMC
Published By: Citrix Systems     Published Date: Jul 28, 2015
In this white paper we will discuss: • Why data center limitations are restricting business agility. • How Cisco Application Centric Infrastructure (ACI) supports frequent changes in applications and infrastructure. • How Cisco and Citrix® have integrated NetScaler® with ACI to improve data center agility.
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Citrix Systems
Published By: InsideView     Published Date: Apr 27, 2015
Advances in automation increase visibility and accountability surrounding lead-to-revenue processes. Despite this, tensions between marketing and sales persist concerning the quality of support that marketing brings to the revenue-production equation. To progress from open hostilities to collaborative détente, CMOs will need to reimagine sales enablement programs and strategy around the journey that spans the customer’s lifetime. This means creating a more interdependent relationship with sales that puts the customer at the center of the conversations that marketing and sales create, talks more about the problems and issues that buyers face, and aligns lead-to-revenue planning and processes around outcome-focused goals.
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b2b, lead-to-revenue processes, customer success management, marketing-led communication, buyer's context
    
InsideView
Published By: Panduit     Published Date: Apr 21, 2015
DCIM tools support the diverse needs of colocation providers, large enterprises/managed service providers and midsize enterprises. This research provides data center managers with insight into seven DCIM tools and their ability to support these three uses cases.
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dcim tools, data center infrastructure
    
Panduit
Published By: Cisco     Published Date: Apr 10, 2015
More than ever, the data center is a gateway to opportunity, responsible for bringing together the data, applications, and IT resources needed to support growth and innovation. At Cisco we have the opportunity to observe how data center infrastructure is evolving in response to market and technology trends. In no particular order, here are five important strategies we see companies using to overcome the limitations of traditional IT infrastructure and transform their data centers to support innovation and growth.
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cisco, data center, effectiveness, applications, resource efficiency, strategy, it infrastructure, network architecture
    
Cisco
Published By: CDW     Published Date: Mar 31, 2015
Organizations face a challenging deadline as the end of support for Windows Server 2003 nears, but they also have an opportunity for data center transformation. Download this infographic to learn more.
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windows server 2003, microsoft, server migration, workloads, applications, security, it management
    
CDW
Published By: Comcast Business     Published Date: Mar 24, 2015
Today’s K-12 schools are hungry for bandwidth. The reason is clear: highperforming, reliable and easily expanded network services support the latest classroom innovations, including videoconferencing, 1:1 computing, distance learning and modern learning management systems. It’s no surprise then that progressive educators now see a direct link between the overall success of their school districts and access to high-capacity networks. This emerged as a clear trend in new research by the Center for Digital Education (CDE) — a commanding 98 percent of administrators and IT representatives said the future of K-12 education hinges on ubiquitous connectivity. This white paper lays a framework for planning and implementing high-performance networks. In addition to explaining why now’s the time to plan network upgrades, this paper answers one of the fundamental questions asked by IT managers at schools everywhere: “How much network capacity will we actually need?”
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education, network modernization, high-performance networks, bandwith, classroom innovations, networking, it management
    
Comcast Business
Published By: CA Technologies     Published Date: Feb 13, 2015
For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud-based solutions
    
CA Technologies
Published By: Cisco     Published Date: Jan 05, 2015
The data center is central to IT strategy and houses the computational power, storage resources, and applications necessary to support an enterprise business. A flexible data center infrastructure than can support and quickly deploy new applications can result in significant competitive advantage, but designing such a data center requires solid initial planning and thoughtful consideration of port density, access-layer uplink bandwidth, true server capacity, oversubscription, mobility, and other details.
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data center, consolidation, server virtualization, new applications, it management
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
More than ever, the data center is a gateway to opportunity, responsible for bringing together the data, applications, and IT resources needed to support growth and innovation. At Cisco we have the opportunity to observe how data center infrastructure is evolving in response to market and technology trends. In no particular order, here are five important strategies we see companies using to overcome the limitations of traditional IT infrastructure and transform their data centers to support innovation and growth.
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data center, consolidation, server virtualization, new applications, it management
    
Cisco
Published By: Polycom     Published Date: Dec 18, 2014
While corporate training and education programs may seem to some like standard internal HR functions, their impact is vast. These programs not only support employee growth and career development, which improves satisfaction and retention; they also provide new product knowledge, upgrade skills and ultimately improve corporate productivity. With that said, like any other cost center, corporate training departments are facing increasing pressure from above to provide higher, more measurable returns on investment and “do more with less” in the form of shrinking training and travel budgets. They are also being asked to minimize the time employees spend undergoing training, to increase productivity. To achieve this, trainers are embracing new forms of learning to deliver training and development. This paper discusses the 5 benefits of Video Collaboration in Corporate Training.
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benefits of video, polycom, video on demand, video collaboration, enterprise applications, human resource technology
    
Polycom
Published By: EMC Corporation     Published Date: Dec 08, 2014
Traditional methods for provisioning and maintaining storage resources are no longer sufficient to achieving business goals due to the fact that technology layers mask the relationship of application workloads to the physical storage devices that support them. The broad adoption of disruptive technologies - including cloud, virtualization, mobility, software-defined data centers, and big data - have introduced new and more challenging requirements for enterprise IT. Find our more in this whitepaper.
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cloud, big data, software-defined data, virtualization, storage, mobility, it management
    
EMC Corporation
Published By: Cisco     Published Date: Nov 17, 2014
Modern data centers have and continue to undergo transformation. Driven by familiar trends, green IT, endpoint growth, externalization, and increased resource requirements, modern data centers support more services, users, and data than ever before. The potential of new risks to the modern data center demands renewed attention to data center security. Data center architects must build in proper security controls, and policies and processes to address and mitigate these new risks.
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endpoint proliferation, ids, ips, externalization, cisco, networking, security, software development
    
Cisco
Published By: HP     Published Date: Nov 05, 2014
One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs.
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frost and sullivan, business value, it optimization, converged systems, it organization, virtualization, application availability, data center
    
HP
Published By: HP     Published Date: Nov 05, 2014
Microsoft® will end support for Windows® Server 2003/R2 on July 14, 2015. This can have a dramatic impact on your business, because without any more updates or patches from Microsoft, your organization’s infrastructure will be less stable and secure. HP can help you to make a smooth migration to Microsoft Windows Server 2012 and to private cloud solutions built on HP Converged Infrastructure and Microsoft System Center, HP has created a Microsoft Virtualization and Cloud Center of Excellence.
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technology services, microsoft windows, microsoft migrations, stabilize infrastructure, secure infrastructure, compliance, detection systems, migrations
    
HP
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