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Results 326 - 344 of 344Sort Results By: Published Date | Title | Company Name
Published By: Soffront     Published Date: Aug 21, 2009
In the decade since customer relationship management (CRM) software first appeared on the market, implementation of the enterprise application suite that helps businesses find new customers, retain existing customers and otherwise increase revenues have gained a reputation as being risky ventures, subject to user rejection, cost overruns, and missed deadlines.
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crm, customer relationship mangement, crm software, crm application, crm app, customer retention, customer satisfaction, lead generation, cost control, crm implementation, crm deployment, soffront, enterprise applications
    
Soffront
Published By: Soffront     Published Date: Aug 21, 2009
How marketing automation and CRM can help a mid-sized business consolidate data, improve customer information, streamline marketing efforts, and take full advantage of marketing campaigns.
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crm, smb, smbs, data consolidation, data quality, application integration, marketing, marketing roi, marketing efficiency, customer relationship management, marketing automation, soffront
    
Soffront
Published By: BMC ESM     Published Date: Aug 20, 2009
In this Podcast with Eli Almog, Corporate Architect in BMC's CTO Office, discusses how IT managers can know when it's time to look at BSM, consider CMDB, learn how virtualization fits into your organization, and how automation can help your company retain its competitive edge.
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bmc, automation, virtualization, cmdb, business process, it manager, it executive, corporate architect, enterprise applications
    
BMC ESM
Published By: Junta42     Published Date: Aug 20, 2009
This Junta42 whitepaper shows you how to develop a content marketing strategy that positions your company as the expert. Learn how to create and distribute valuable content that will add to your bottom line, and turn prospects into loyal customers.
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branding, content marketing, junta42, loyalty, zoomerang, branding, content development, editorial, b2b, behavioral, customer segment, media, content-specific
    
Junta42
Published By: IBM     Published Date: Jun 15, 2009
Small and Mid-market customers struggle to meet ever mounting e-mail archiving requirements and associated compliance demands - often with a limited I/T staff and within strict budgetary guidelines. Compliance requires eMail to be retained more stringently and for longer periods of time - fueling existing challenges of eMail management. Learn more today!
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email archiving, e-mail, compliance, mid-sized, mid-market, email management, ibm, ibm commonstore, content manager, ibm system x, system i, system p, total storage, tivoli, storage manager, preloaded, archiving solutions
    
IBM
Published By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
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genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door, icfd, interactive voice response, ivr, metadata, information, lead, mobile, establishment, consolidation, performing, optimizing, computer telephone integration
    
Genesys
Published By: Taleo     Published Date: May 08, 2009
This paper provides insights into recruiting practices that enable acquiring and retaining a high quality workforce. Uncover new sourcing, assessment, process, and green opportunities to cut recruiting costs by quantifying the reduction of direct costs savings and benefits from technology.
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talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment, employee performance, quality of hire
    
Taleo
Published By: Trend Micro, Inc.     Published Date: Apr 29, 2009
Information technology (IT) security is indispensable to an organization's ability to conduct business and achieve its objectives. Security requirements affect almost every business process and system, and successful security measures help protect a business’ brand value, stakeholder confidence, risk management strategies, and compliance status. Requirements vary among industries, geographies, and regions, but the need to protect privacy, retain important data, and facilitate e-discovery are common to all. This paper provides an overview of the regulatory landscape and identifies steps to take for defining a flexible compliance strategy.
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trend micro, trend, e-discovery
    
Trend Micro, Inc.
Published By: Trend Micro, Inc.     Published Date: Apr 29, 2009
Protecting individual and financial data, retaining data, and meeting e-discovery requirements are common compliance requirements across geographies and industries. Finding accurate, usable, and cost-effective solutions for meeting these requirements can make the difference between achieving compliance goals or leaving the organization vulnerable through unsecured use of sensitive data. Trend Micro Data Protection solutions for endpoint data leak protection, email encryption, and email archiving help organizations meet their compliance requirements – easily and cost-effectively.
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trend micro, trend, information technology, security, security requirements, compliance, e-discovery, customer churn, litigation, fines, personally identifiable information, pii, pci, payment card industry, phi, protected health information, pfi, personal financial information, pfi access control, audit
    
Trend Micro, Inc.
Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
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cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer, customer experience roadmap, barriers to information, barriers to connectivity, converging networks, ip communication tools
    
Cisco
Published By: Quocirca     Published Date: Jul 03, 2008
Small and medium sized organizations have similar issues to large companies when it comes to the processing and storage of information and data, yet often have little capability to attract, retain and maintain the skills for managing their data assets compared to large organizations.  Blade systems offer an effective way to address the specific challenges faced by smaller organizations in managing their IT assets, and allows then to gain greater value from them.
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storage, blade, blade systems, small business, smb, smbs, mid-sized business, quocirca, small business networks
    
Quocirca
Published By: Clickatell     Published Date: May 20, 2008
To attract and retain customers, financial institutions today must be able to provide customers with real-time, reliable information about their bank accounts and transactions, no matter where they are located. Anywhere access to actionable account information helps customers control their finances, fight fraud, and conduct their lives more efficiently.
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clickatell, location based services
    
Clickatell
Published By: CheetahMail     Published Date: May 19, 2008
This white paper provides a number of well-tested, organic methods for email acquisition – giving marketers actionable insight to attract and retain a loyal, profitable subscriber base. Download it now.
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cheetah mail, email acquisition, list building, email marketing, cheetah, cheetahmail, experian
    
CheetahMail
Published By: Computhink     Published Date: Dec 10, 2007
The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
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paperless, document management, imaging, information management, computhink, viewwise, viewise, finserve, finserv, financial services
    
Computhink
Published By: Quocirca     Published Date: Sep 07, 2007
Mid-sized organizations have similar issues to large organizations when it comes to the storage and management of information and data, yet they often have limited capability to attract, retain and maintain the skills that large organizations will use in managing their data assets.  There is a strong need for more effective tools that will enable mid-sized organizations to manage their data assets and gain the greatest value from them.
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smb, smbs, storage, data management, information management, storage management, san, sans, storage area network, quocirca
    
Quocirca
Published By: eFax     Published Date: May 15, 2007
Fax servers promise easier administration and cheaper faxing but most deployments fail to meet their goals because of unexpected, ongoing costs and unpredictable capacity needs. This paper offers information on why outsourced fax services eliminate the time, effort and cost issues associated with fax servers, but retain all of the same functionality.
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fax, faxing, ip faxing, fax server, fax servers, ip networking, ip networks, converged communications, integrated communications, communications convergence, convergence, communication, communications, protus, protus ip solutions, infrastructure, ip telephony, servers
    
eFax
Published By: C2C Systems, Inc.     Published Date: Mar 15, 2007
As the need to retain corporate data has increased to meet regulatory requirements-- and best practice may dictate email meeting certain internal policies-- the very existence of PSTs is putting email more and more "at risk. So what can you do about PSTs?
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im and email archiving, im archive, email archive, email security, data management, enterprise email, personal email, email archiving, c2c, pst, outlook, mailbox
    
C2C Systems, Inc.
Published By: Xiotech     Published Date: Mar 01, 2007
Many organizations have no policies in place for retaining, managing, and purging documents. This paper looks at some of the basic components of a document strategy—retention, management, and destruction—and highlights some of the current compliance drivers that make it all necessary.
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archive management, email archiving, email archive, data warehousing, compliance, data retention, xiotech
    
Xiotech
Published By: Surado Solutions, Inc.     Published Date: Jan 29, 2007
The purpose of this whitepaper is to educate small business owners on what, why and how CRM can retain existing customers and help their business grow.
Tags : 
enterprise applications, customer relationship management, customer service, crm, crm software, surado
    
Surado Solutions, Inc.
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