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profit center

Results 26 - 32 of 32Sort Results By: Published Date | Title | Company Name
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : 
logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention, customer service management, remote access tools, collaboration, software development
    
LogMeIn Rescue
Published By: iCIMS     Published Date: Sep 30, 2013
Check out this iCIMS webcast to understand firsthand how to track your recruitment efforts, improve hiring manager engagement, and counteract traditional HR painpoints. Become your company's HR Hero and turn HR into a profit center by knowing and tracking key metrics for long-term ROI.
Tags : 
icims, recruitment metrics, recruitment, new jobs, job seekers, new employees, new hire
    
iCIMS
Published By: LogMeIn     Published Date: May 01, 2013
This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
Tags : 
customer service, logmein, customer service cost, roi, call center, outsource customer service, customer satisfaction
    
LogMeIn
Published By: Datto Inc.     Published Date: Jan 31, 2013
Learn how an MSP uses Datto’s business continuity solutions as a valued profit center - all while giving their clients value peace of mind.
Tags : 
backup, data recovery, business continuity, channel, hybrid-cloud, bdr, virtualization, small to medium-sized business, smb, downtime, instant virtualization, disaster recovery, managed-service provider, msp, recovery time objective, rto, recovery point objective, rpo, risk assessment, datto
    
Datto Inc.
Published By: Oracle     Published Date: Sep 11, 2012
his Executive Brief explores the strategies your business can take to turn customer service into a profit center and help grow revenue.
Tags : 
call centers, customer service, contact centers, customer experience, oracle
    
Oracle
Published By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Tags : 
customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics, contact center, customer behavior, decision-makers, integrate, granular attributes, predictive analytics, life-stage changes, enterprise applications
    
IBM
Published By: Network Automation     Published Date: Dec 02, 2008
Baptist Health is South Florida’s largest not-for-profit health care organization, encompassing six major medical facilities and a number of outpatient centers.
Tags : 
network automation, epremis, effective claims processing, networking, it management, network management, network performance management
    
Network Automation
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