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phone service

Results 26 - 50 of 113Sort Results By: Published Date | Title | Company Name
Published By: Comcast Business     Published Date: Nov 28, 2016
Technology has had a profound impact on society, influencing everything from the way we communicate with each other to how we conduct business transactions. In the financial services space, technology has brought banks closer to their customers, offering a wide range of online services to appeal to a population of consumers who now view their smartphones as something they can’t live without. In the process of shifting their practices to accommodate this new generation of customers, banks are transforming and reinventing themselves from the corporate office to the branch office through innovative services and technologies that take banking beyond the traditional experience. Networks are playing a central role in this transformation.
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Comcast Business
Published By: Evariant     Published Date: Nov 14, 2016
All parts of the health system can, and should, contribute to alignment success. Today’s health system C-suite executives are realizing they have the ability and the responsibility to contribute to physician alignment efforts. That means just making phone calls and visiting physicians to promote your services is not enough. To achieve both physician alignment and optimize patient care, you must have a view into physician activity and referrals. Understanding physician behavior provides the basis for more meaningful dialogue with physicians.
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physician alignment, physician relationships, revenue growth
    
Evariant
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.
Published By: Polycom     Published Date: Sep 07, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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cloud management, cloud services, cloud management, best practices, network management
    
Polycom
Published By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
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liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
    
LivePerson
Published By: Genesys     Published Date: May 10, 2016
Integrating Phone Self-Service Into the Omnichannel Customer Experience
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genesys, ovum, ivr, modern, predictive, self service, customer experience, omnichannel, enterprise applications
    
Genesys
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
According to Forrester Research, 76% of consumers are using online self-serve to find answers—more than any other support channel, including phone. And they are no longer just looking for customer support directly on companies’ Facebook or Twitter sites. They are seeking help from their peers for quick and easy answers. Companies are recognizing this social service trend and are using customer communities as a platform to enable customers to socially self-serve. This approach can greatly enhance the overall service experience and reduce escalations to an agent. In looking at social service trends and benefits, it’s important to strategically think about the customer community implementation and planning process.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Ring Central     Published Date: Mar 21, 2016
This Network Guide explains the challenges, benefits, and unknowns of replacing dated technology.
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ring central, cloud phone service, communications, network, cloud, wireless, enterprise applications, telecom
    
Ring Central
Published By: Citrix Systems     Published Date: Feb 10, 2016
"Is your mobile micro app concealing a complex web property? The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration. A micro app on a mobile device typically serves as the entry point to a web property. The combination of Citrix XenMobile and Citrix NetScaler offers enterprises an ideal solution that not only incorporates a comprehensive set of MDM and MAM features but also complements them with a market-leading, cloud-ready suite of capabilities for optimizing mobile web app performance, availability and security."
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Citrix Systems
Published By: Citrix Systems, Inc.     Published Date: Jan 19, 2016
The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration.
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citrix, netscaler, security, mobile, applications, network security
    
Citrix Systems, Inc.
Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
    
Black Box
Published By: Cisco     Published Date: Sep 17, 2015
Around the world, millions of patients remotely monitor vitals signs, download wellness applications, and get access to caregivers through mobile devices.
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expand your market opportunities, diversify services, mobile phone, internet access, service providers, network, network architecture
    
Cisco
Published By: Polycom     Published Date: Sep 15, 2015
Polycom voice solutions for Microsoft Lync helped the Organization profiled achieve the following benefits (risk and present value [PV] adjusted) over three years: Improved productivity and collaboration: $12,341,123. Employee relocation cost savings: $452,351. Phone purchase and installation savings: $1,988,182. Managed services cost savings: $582,269. Total cost savings and benefits: $15,363,925.
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collaboration, communications, conferencing, lync, microsoft, phone, polycom, skype, video, voice over ip, telecom
    
Polycom
Published By: IBM     Published Date: Feb 04, 2015
Read this white paper to discover how to: Accelerate the flow of messages throughout your organization and extend business value outward to smart devices and mobile phones. Create a more-responsive business by supporting rapid, reliable, and secure transport of information between your applications, systems and services. Reduce cost when you diminish complexity and reduce maintenance. Take action to drive
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application systems, application services, it solutions, application complexity, it management, enterprise applications
    
IBM
Published By: Citrix Systems     Published Date: Nov 10, 2014
"Is your mobile micro app concealing a complex web property? The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration. A micro app on a mobile device typically serves as the entry point to a web property. The combination of Citrix XenMobile and Citrix NetScaler offers enterprises an ideal solution that not only incorporates a comprehensive set of MDM and MAM features but also complements them with a market-leading, cloud-ready suite of capabilities for optimizing mobile web app performance, availability and security."
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mobile, web properties, applications, infrastructure, network devices, performance, communicate, security, reliability, netscaler, wireless
    
Citrix Systems
Published By: Cox Communications     Published Date: Nov 10, 2014
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
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twitter, evolving features, business phone service, cox, functionality
    
Cox Communications
Published By: Cox Communications     Published Date: Nov 10, 2014
Internet service is the heart of any business today, powering everything from telephone service to videoconferences. Because so much of your business depends on a reliable, fast internet connection, it’s important that you choose the best internet service for your environment. With several different options, though, professionals can sometimes feel overwhelmed by the technical jargon.
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internet service, cox, dsl, cable, customer-based wi-fi
    
Cox Communications
Published By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
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tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots, sip trunking, did, centrex
    
Cox Communications
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Providing better products at a better price isn’t always enough to attract and retain customers. The only way to truly stand out is to provide outstanding customer service. But, simply answering a customer’s phone call on the first ring or resolving an issue doesn’t qualify as outstanding customer service anymore.
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customer service, self-service, loyalty, customers, web
    
KANA®, A Verint® Company
Published By: Citrix     Published Date: Jul 25, 2014
Smartphones, tablets and other mobile devices increase productivity by accelerating decision making and responsiveness. As a result, the number of business users relying on corporate and bring-your-own (BYO) mobile devices continues to grow rapidly—with email serving as the primary app to service customers and facilitate collaboration.
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email, mobile, collaboration, smartphone, tablets, productivity
    
Citrix
Published By: RingCentral     Published Date: May 22, 2014
Traditional phone systems, aka, PBX were designed for a time when people primarily worked from desk phones; well before the Internet restructured our patterns of communication and general lifestyles. Many businesses feel entrenched with the systems they have, but as contracts expire and systems get harder to maintain options are considered. Explore the top 5 hidden costs of the PBX, including costs in upgrades, maintenance and service calls, the strain on IT budgets, accumulation of service charges, connecting office locations and difficulty planning for growth and the future.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, pbx, enterprise applications, data center
    
RingCentral
Published By: RingCentral     Published Date: May 22, 2014
A phone system that can integrate your desk phones, smartphones, and tablets is possible because of cloud technologies. And you are empowered to manage your entire company communications with a web browser and mobile app. RingCentral’s service frees businesses from outdated modalities of work and obsolete hardware—giving you voice, fax and text capabilities you can manage and access anywhere you go.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, enterprise applications, data center
    
RingCentral
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring, web application monitoring, mobile website performance, mobile website optimization, mobile web monitoring, keynote, wireless, enterprise applications, telecom
    
Keynote
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