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it service delivery

Results 226 - 250 of 277Sort Results By: Published Date | Title | Company Name
Published By: Dell Software     Published Date: Apr 17, 2013
Get a CIO’s View of Application Performance Monitoring In this white paper, learn more about the power and promise of application performance monitoring. See how you can elevate IT effectiveness to improve service delivery, resolve problems faster, and proactively meet business needs. Read this paper today.
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cio, dell, application performance management, white papers, resolve problems faster, it effectiveness
    
Dell Software
Published By: Salesforce.com     Published Date: Apr 16, 2013
By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT to support with a shrunken website or a screen-scraped application. Rather, mobile is the visible manifestation of a much broader shift to systems of engagement that marry physical context and digital intelligence to deliver service directly into a person's hands. This shift will add value and take cost out of every business service, workflow process, and business application. But mobile engagement will also require wholesale changes to your app design, service delivery, IT skills, technology assets, and even your business model. This report lays out a vision for mobile engagement and introduces the strategic elements developed further in The CIO's Mobile Engagement playbook.
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mobile, smartphones, tablets, engagement, experience, applications
    
Salesforce.com
Published By: Cisco     Published Date: Nov 08, 2012
Download this whitepaper to learn more about the Cisco® Unified Data Center platform, designed specifically to overcome the current data center constraints and provide agile, simplified, and efficient IT service delivery and cloud computing.
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unified data center, cloud infrastructure, cloud computing, unified management, cisco, data center
    
Cisco
Published By: IBM     Published Date: Nov 07, 2012
Ever been accused of having your heads in the clouds? This no long applies to IT executives because computing clouds are the way forward. Read on to learn more about the new era of responsiveness, effectiveness and efficiency in IT service delivery.
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cloud computing, ibm, it infrastructure, cloud, virtualization, web 2.0
    
IBM
Published By: Datalink     Published Date: Jul 27, 2012
Running IT as a service (ITaaS) is not necessarily a new concept. But, the era of cloud computing now places a whole new spin on ITaaS. In this white paper, you'll learn why there is so much buzz around cloud services and the role IT should play in this new cloud-based era. You'll also learn a useful model to help transform your company's IT data center into a private cloud that can ultimately manage and oversee the delivery of both internal and external cloud services to the business.
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datalink, cloud, buy, build, itaas, infrastructure, cloud computing
    
Datalink
Published By: Intacct Corporation     Published Date: Jan 24, 2012
To drive revenue opportunities, improve productivity, and grow profits, services and project focused companies must streamline, automate and unify the financial and operational processes of services delivery.
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cloud, intacct, financial reporting, finance, business, visibility, cloud computing, reporting, real-time, profit
    
Intacct Corporation
Published By: NetApp and VMware     Published Date: Jan 09, 2012
DCI implemented NetApp storage to complement VMware for cost savings, data/business protection, plus cloud-enabled IT service delivery.
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deploy, netapp, cloud, itaas, banks, finance, data protection, netapp solutions for service providers, service-oriented infrastructure (soi), secure multi-tenancy, service automation and management, data mobility, storage efficiency, integrated data protection
    
NetApp and VMware
Published By: Citrix Systems     Published Date: Sep 08, 2011
Citrix NetScaler goes beyond traditional ADCs, taking performance, scalability, reliability and security of critical web applications to the next level. Free white paper explains how!
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citrix, netscaler, application performance, service delivery, infrastructure, web applications, tcp, ssl, datastream technology, delivery optimization, load balancer, application delivery, data center infrastructure, ssl, adc, application delivery controller
    
Citrix Systems
Published By: VMware     Published Date: Aug 23, 2011
This paper discusses the radical change in datacenter and IT processes brought about by virtualization and by the inception of a cloud or service led model for delivery of IT resources. Perceived risks and organizational hurdles are analyzed, and guidance is given for organizations as they move to the cloud.
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vmware, cloud computing, virtualization, business agility, cloud adoption trends, server virtualization, vcloud, infrastructure, data center design and management
    
VMware
Published By: HP     Published Date: May 10, 2011
This paper describes how a properly converged and shared IT infrastructure can improve the speed and reliability of service delivery while increasing IT efficiency and lowering associated costs.
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hp bladesystem matrix, converged infrastructure strategy, server virtualization, capacity management, bc/dr
    
HP
Published By: Cisco     Published Date: Mar 15, 2011
This whitepaper discusses how the Cisco Unified Computing System and Cisco Tidal Enterprise Orchestrator can help IT departments to control costs, improve efficiency, and speed service delivery to the business.
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cisco, run book automation, unified computing system, operations management, automated infrastructure platform, tidal enterprise orchestrator, infrastructure, interoperability, cloud computing
    
Cisco
Published By: N-able     Published Date: Nov 23, 2010
IT Service Delivery: From Basic Automation through to Managed Services
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it automation, network monitoring, remote desktop, network management, msp, managed services software
    
N-able
Published By: Adobe     Published Date: Sep 28, 2010
This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.
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adobe, government enterprise, service delivery, customer interaction, data sharing, intelligent application, business analytics, business process management
    
Adobe
Published By: PitneyBowes     Published Date: Sep 22, 2010
Focus on your most critical, high-value mail while streamlining the delivery of lower-value mail. As a result, your mail management volumes stay more in line with your budget.
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pitney bowes precision mail services, simplified delivery, mailing services, postage, mail management
    
PitneyBowes
Published By: PitneyBowes     Published Date: Sep 22, 2010
Provide your business with pricing flexibility for fluctuating mail volumes.
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pitney bowes precision mail services, financial services, volume based pricing, mailing cost, postage, pitney bowes management services, pbms, mail delivery
    
PitneyBowes
Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi, mobile worker, performance measure, remote access, remote network management, test and measurement
    
Citrix Online
Published By: Arcserve     Published Date: Jul 23, 2010
This white paper describes an approach that provides these performance metrics for specific IT stakeholders, all drawn from data collection and analytics that support a holistic, integrated approach to optimizing IT service delivery.
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ca technologies, performance metric, it service, monitoring, productivity, customer retention, service assurance, network performance
    
Arcserve
Published By: Zebra Technologies     Published Date: Mar 25, 2010
Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line. This white paper will: • Describe uses for mobile printing in route accounting applications; •Provide return on investment calculation tools to measure the financial impact mobile printing can have; • Demonstrate how mobile printing processes can improve billing, distribution, and customer service operations; • Detail how on-demand thermal printing can reduce forms expenses; • Provide an overview of mobile printer and wireless communications options for route accounting systems. Read on to see how your route delivery and sales staff can make more stops and fewer errors each day by using mobile printing to support their work.
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zebra technologies, dsd, manufacturing, mobile printing, wireless printing
    
Zebra Technologies
Published By: En Pointe Global Services     Published Date: Jan 25, 2010
So how do you make sure you will gain the benefits of outsourcing and avoid the pitfalls? We have done the research and drawn from our own experience to bring you.
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en pointe global services, outsourcing, help desk, it service delivery, single point of contact, spoc, roi
    
En Pointe Global Services
Published By: BMC ESM     Published Date: Nov 05, 2009
This paper discusses the pressing need for IT modernization. It describes how a strong service assurance capability enabled by available BSM solutions can help you meet this need and deliver compelling business benefits. These benefits include greater IT staff efficiency, improved service delivery to the business, less risk, and lower costs.
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bmc esm, it modernization, business service management, consolidation, automation, configuration management database
    
BMC ESM
Published By: IBM ILOG.     Published Date: Oct 26, 2009
Smarter State Government Processes in 2010 - Enabling Citizen-Centric Processes, Transforming Service Delivery and Reducing Costs with IBM WebSphere ILOG Business Rule Management System (BRMS) Technology
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ibm, ilog, business rule management systems, brms, websphere, government, tax, revenue management, system intergration
    
IBM ILOG.
Published By: IBM     Published Date: Sep 10, 2009
In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton - an IT advisory firm that specializes in issues of IT-business alignment
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the new face of it service management, ibm, aligning business, neil ward-dutton, it architecture, integration, management, organisation and culture, soa, itsm, itil
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
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netcool, ibm, idc, mobile service providers, fixed-line service providers, operational efficiencies, communications, media and entertainment, consolidate, operations management, automate, productivity, service delivery costs, standards-based, off-the-shelf, cost of ownership, service assurance, oss, ibm service management
    
IBM
Published By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
    
Numara Software
Published By: Numara Software     Published Date: Jul 09, 2009
Discover the unparalleled flexibility of Numara FootPrints 9 for the service desk, as well as the unique process automation capabilities for the service desk and beyond IT. You'll also learn about the fast-to-implement ITIL® service lifecycle workflow automation capabilities in Numara FootPrints 9. Ensuring a quick return on your investment, Numara FootPrints offers a very short time to production and easy customization - all without any programming. Learn more today!
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numara, it service management, service, footprints, it budgets, cost cutting, flexible, itil, service delivery, support costs, fast-to-implement, incidents, customer experience, workflow, service desk, tracking, change management, it management
    
Numara Software
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