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it service

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Published By: MX Logic     Published Date: May 21, 2008
In this recent report, the Aberdeen Group’s research revealed that 100% of Best-in-Class companies consume some managed security services as part of their security strategy. The most widely deployed and easiest to implement managed security service is email security.
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managed security services, managed services, email security, security solutions, web security, security incidents, data loss, malware infections
    
MX Logic
Published By: Clickatell     Published Date: May 20, 2008
In meeting the challenges of an increasingly competitive banking landscape, Standard Bank seeks to differentiate itself by providing the highest levels of service to its customer base. An integral part of achieving this goal has been its partnership with Clickatell to deliver personalized and relevant messaging to bank customers via their mobile phones.  Read this case study to learn more.
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customer centric messaging, clickatell, standard bank
    
Clickatell
Published By: Hewlett-Packard     Published Date: May 13, 2008
Learn how SARCOM, a leading IT services provider, used a virtualized HP-based SAN infrastructure linked to server blades, with point-in-time replication (full data set snapclones) and backup to tape libraries to improve storage performance, flexibility, and reliability while reducing costs and protecting data.
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hp data protection, data protection, sarcom, virtualization, storage virtualization, virtual storage, virtual array, eva
    
Hewlett-Packard
Published By: IBM     Published Date: May 12, 2008
Managing compliance is a huge challenge for companies, straining IT resources needed to meet service level agreements. To overcome these challenges, IT must support the objectives of your business. This white paper describes how IBM Service Management does just that. It defines and monitors IT governance and compliance management in a repeatable manner across businesses of any size.
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service, service management, sla, service level, ibm, ibm g&rm, ibm grm, compliance
    
IBM
Published By: IBM     Published Date: May 12, 2008
In today's rapidly changing business environment, it's important to be ready to respond to every risk or opportunity. In this white paper, you'll learn how to determine risks, calculate impact, evaluate your current structure’s response and test overall resilience. Then you'll see how IBM can help you combine several risk management strategies into a single integrated one, so you’re better able to respond to the threat of disaster and stay ahead of the competition.
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disaster recovery, d/r, business continuity, risk management, ibm, ibm g&rm, ibm grm, global services
    
IBM
Published By: IBM     Published Date: May 12, 2008
Challenges like competitive pressures, compliance activities and higher operational costs make service management more critical than ever. To keep up, IT operations must constantly improve visibility, control and automation while bridging the gaps among business, development and daily operations.
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itil, service management, governance, risk management, ibm, ibm g&rm, ibm grm
    
IBM
Published By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
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ca wa, workload automation, roi
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
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web services, soa, service oriented, ca wa, workload automation, ca services
    
CA WA
Published By: CA WA     Published Date: May 12, 2008
CA Workload Automation brings a central point of control and visibility to help assure efficient, reliable and secure business process management. It enables business workload design across platforms and operating systems, offering advanced monitoring and automated responses to changes and exceptions.
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web services, bpm, business process, ca wa, workload automation
    
CA WA
Published By: InvestBrite     Published Date: May 05, 2008
Learn how Trade Center needed to reach highly qualified individual investors while educating them on the benefits of their products and services. Read how InvestBrite can help your investment firm get qualified investing sales leads. Read this paper today.
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investor, investing, investbrite, stocks, bonds, trading, trade, stock
    
InvestBrite
Published By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
    
ASG Software Solutions
Published By: IBM     Published Date: Apr 23, 2008
Imagine using your personal desktop on any computer. You can, with the IBM Virtual Client Solution. This demo explains the backend process of server-hosted services, shows how a user’s desktop is delivered through a remote connection, and demonstrates how an administrator can shift servers for IT simplification without interrupting users.  Watch the demo now.
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ibm, ibm opt it, opt it, remote desktop, vnc, virtual client, virtual machine, virtual desktop
    
IBM
Published By: IBM     Published Date: Apr 23, 2008
This Q&A-style article from CIO Green Edge Zone covers some of the many ways businesses can benefit through green technologies. Becoming more energy efficient not only dramatically reduces power costs, but can actually help companies improve operational efficiencies, increase productivity, enhance customer service and heighten brand awareness.
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ibm, opt it, ibm opt it, green, environmental, environment, productivity, it management
    
IBM
Published By: IBM     Published Date: Apr 23, 2008
This white paper explains the why's and how's of data center transformation. It reveals the breakthrough IBM approach that supports dynamic, service oriented applications and consolidates systems, servers and networks for decreased operational costs on all fronts—freeing up funds for business innovation. Download white paper on new data center.
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it management, service management, datacenter, data center, network, networking, network management, ibm
    
IBM
Published By: Astrocom     Published Date: Apr 23, 2008
Quality of Service (QoS) enables outbound network traffic to be identified and controlled to give priority to certain types of traffic. Network traffic may be categorized based on a variety of criteria including addressing information, protocol, port number (TCP and UDP), and packet length.
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astrocom, networking, traffic, quality of service, traffic management, network management, network performance
    
Astrocom
Published By: IBM     Published Date: Apr 22, 2008
This InformationWeek article delves into the details of some of today’s most innovative data centers. You’ll read about data centers that cool with winter air, run on solar power, provision services without human involvement, and are virtually impenetrable. Any one of the tips – and there are dozens – could be a major breakthrough for your company.
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green, environmental, energy, energy efficient, security, data center, datacenter, best practices
    
IBM
Published By: IBM     Published Date: Apr 22, 2008
As service execution becomes increasingly important and complex, traditional job management tools aren't cutting it. With IBM Tivoli workload automation products, you can easily automate and manage simultaneous workloads across heterogeneous environments.
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business process, automation, tivoli, ibm, opt it, ibm opt it, service management, productivity
    
IBM
Published By: Burton Group     Published Date: Apr 08, 2008
Most large enterprises have launched an initiative to adopt service-oriented architecture (SOA), but SOA is not a solution that comes in a tidy little box. SOA is a new way to design systems, and it is more about culture than it is about technology. SOA will impact many aspects of an organization—from software development and operations to accounting and incentive systems. Governance is critical.
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soa, service oriented, service-oriented, burton group, governance, soa governance, it management
    
Burton Group
Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management
    
ASG Software Solutions
Published By: IBM     Published Date: Mar 28, 2008
Ready or not, here comes SOA. More and more organizations are turning to SOA to speed application development, increase reusability across and beyond the enterprise, integrate historically separate systems resulting from acquisitions and mergers, and drive costs down and service quality up.
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software development
    
IBM
Published By: IBM     Published Date: Mar 28, 2008
For service-oriented architecture (SOA) to succeed, it needs to begin before run-time, with a strong SOA-based development and delivery environment. This paper discusses some of the challenges around SOA governance in the context of a lifecycle of services, and introduces IBM Rational Asset Manager software as a solution to those challenges.
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software development, governance
    
IBM
Published By: IBM     Published Date: Mar 28, 2008
Along with its many benefits in creating and connecting new services and reducing complexities, the openness of an SOA also creates security and compliance challenges.
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IBM
Published By: IBM     Published Date: Mar 28, 2008
More than likely you’ve heard quite a bit about service-oriented architecture (SOA) and how it holds the promises of quicker response to market trends, improved customer services and lower application development costs. From an infrastructure perspective, an SOA implementation contains all the same pieces and parts as your traditional environment.
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infrastructure
    
IBM
Published By: IBM     Published Date: Mar 28, 2008
The dominant provider of investment processing services in the U.S., DTCC sought to parlay its record of service innovation and cost leadership by expanding globally. DTCC teamed with IBM to re-architect its core processing infrastructure to enable it to push its already world-leading transaction capabilities even further to accommodate DTCC's global growth vision.
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infrastructure
    
IBM
Published By: Easynet     Published Date: Mar 26, 2008
This Executive Brief will show how transactional networks and IT networking services can successfully promote internal integration of company workflows while improving external collaborative processes in order to coordinate activities with third-party stakeholders and agents around construction projects.
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collaboration, vpn, managed networks, construction, mobility, easynet, building
    
Easynet
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