The success of every business is driven by the quality of its connections, whether with clients, employees, investors, suppliers, manufacturers or other key stakeholders. Increasingly, these relationships are measured through data-driven analytics, enhanced through video communication, and empowered through cloud computing and collaboration. As the volume of data grows, so do bandwidth requirements.
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER.
In the world of retail, the customer is always right. That’s why retailers today must ensure their staff
is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in
stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers
expect retail associates to be empowered with accurate answers and attentive service.
Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless
experience for shoppers and keep them coming back. When retailers create an engaging experience,
customer interactions turn into transactions and occasional buyers turn into loyal brand advocates.
Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer
and employee interactions, efficiency and safety both in stores and warehouses – but which business
radio model is right for
In the Garage, you work side by side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures. In this webinar hear from Ed Forman, Partner of Cognitive Process Transformation at IBM. Ed has partnered with organizations across industries including automotive, life sciences, financial services and telecommunications. In his work with the IBM Garage he has helped shape an award-winning method for innovation that has transformed business models for Fortune 500 clients. Listen to this 30-minute presentation to find out more.
Published By: FICO EMEA
Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial.
Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content.
o Prevent account churn
o Optimise service utilisation
o Segment accounts
o Tailor the contact method to the account
Published By: FICO EMEA
Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results.
Read this report to understand:
o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years
o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination
o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them
o The scope for analytics to improve c
Technology is meant to make our lives easier and more efficient. When it’s
done right, it can accelerate and transform the way individuals and businesses
operate. So, when it comes to something as essential as communications, the
technology can make or break your organization’s productivity.
In today’s fast-paced business environment, you can’t afford to miss a call.
And communications technologies have expanded to include collaboration
tools, as well as basic and advanced voice functions, like ‘on-the-fly’ call
routing. Add to that the growing need for anywhere, anytime access to voice
and collaboration tools and you end up with the perfect storm of complexity
and lost productivity – just the opposite of what you were aiming for.
Published By: Procore
Published Date: May 28, 2019
The successful construction companies of tomorrow will be those that have critically reviewed how they manage their business and how they run their projects, making changes to their systems and processes to become more efficient at delivering client value.
Download this eBook to learn exactly how construction technology can help your business remain competitive by:
? Increasing efficiency and productivity
? Reducing delays and costs
? Enabling better communication and collaboration
? Improving customer satisfaction
? Engaging an ever-evolving, tech savvy workforce
Procore is a construction management platform that improves efficiency and reduces risk by giving contractors complete control and visibility of their business. Project Management, Quality & Safety, Construction Financials, and Field Productivity tools give office and site-based users access to the information and functionality they need, on any mobile device. As a platform, Procore’s ability to integrate with other leading
When it comes to worker safety, efficiency and production, nothing is
faster than right now. Organizations across various energy segments —
oil, gas, petrochemical, electric utilities, water utilities and mining — are
currently juggling a mix of communications solution devices and are
hindered by gaps in coverage, poor battery life and fragile equipment
that cannot withstand harsh environmental conditions. The power of
now puts instant communications at your workers’ fingertips — because
when communication slows, operation slows.
Citizens rely on their homes being heated in the winter, clean running
water and lights that turn on when they flip the switch. Meeting these
expectations requires reliable, clear voice and data communications for
energy workers day-in and day-out. So workers can communicate safely
in hazardous environments. So precious resources are not wasted and
efficient operations are maintained. So energy companies can continue
to exceed expectations.
When it comes to cybersecurity, you can only defend what you can see. Organizations continue to suffer breaches, oftentimes because they do not have continuous, real-time visibility of all their critical assets. With more data and applications moving to the cloud, IoT and other emerging technologies, the attack surface continues to expand, giving adversaries more blind spots to leverage.
Watch a webinar with SANS where we examine how to:
Discover, classify and profile assets and network communications
Detect threats and decode content in real-time at wire speed
Hunt for unknown threats via rich, indexable metadata
Alter your terrain and attack surface with deception to slow down attackers
By knowing your cyber terrain and increasing the risk of detection and cost to the adversary, you can gain a decisive advantage.
Published By: Procore
Published Date: May 13, 2019
Technology makes it easier to get more done. But when it comes to construction, it has failed to assist in moving the productivity needle.
This eBook explores reasons behind this and what needs to be done for projects to progress more efficiently, to enhance communication and build greater consistency between project teams and clients. Download your copy to learn:
• Where has productivity gone?
• How to bridge the site to office gap
• The benefits of platform technology
Published By: Rackspace
Published Date: May 09, 2019
Insights into avoiding migration regret amongst CxO’s:
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team.
Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration.
Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization.
GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
As businesses give employees more power to work wherever and
whenever they want, IT and business leaders are tasked with creating
connected, collaborative work environments that are optimized for all
devices. Rather than investing in point solutions that employees may or may
not use, many organizations are investing in Unified Communications (UC)
— more specifically, UC as a Service (UCaaS) or UC services
delivered through the cloud.
FORECASTER GUIDE | MANUFACTURING SOLUTIONS 2
What does it look like when all workers at your manufacturing facility can communicate and coordinate
seamlessly from any location, device or network? The time is NOW to imagine a world where devices, networks, and
locations don’t matter. A world where workers from production lines, to plant managers, engineers, security and beyond can
communicate effortlessly and instantly, both on and offsite.
A Unified Team Communications solution from Motorola Solutions is what’s NEXT for your facility to make this all possible.
This guide was created to help you experience how each and every staff member can work smarter, safer, and minimize
unwanted downtime when equipped with intelligence driven communications solutions.
See how Unified Team Communications powers the collaboration between all these workers to
create the next-generation in smart connected manufacturing:
Sometimes, you need more radio support than you planned for. Anything from scheduled
activities such as plant turnarounds and sporting games, to unexpected events like public
safety emergencies or severe weather storms require accurate communication. However,
issues of capital budget and on-time delivery are common challenges when planning for large
scale or unplanned incidents.
The Motorola Rental Program can help you rise to these challenges quickly, easily, and cost
effectively. Two-way radios may be rented for as little as one week or as long as they
are needed. Radios are pre-packaged with commonly used accessories, and prior
to shipping, radios can be programmed to your requested frequencies or set to standard
frequencies to be programmed upon arrival. Motorola offers a variety of radios to support
your communication requirements.
Teleworking has grown 115% in the past
decade, according to the Society for Human
Resources. However, in 2017, a number of large
employers made headlines by abandoning their
telework initiatives, citing the desire to improve
communication, collaboration and teamwork. This
move was surprising to many for two reasons:
• Nearly three-quarters of millennials express
a desire to have more opportunities to work
• Employers can save $11,000 per half-time
Do employees who work remotely feel less
recognized, exhibit lower engagement levels or
experience less attention from their manager? To
find out, we conducted a regression analysis on
our 2018 survey of 5,000 employees nationwide.
The results presented on the following pages may
When it comes to guest safety, exceptional customer service,
and streamlining operations, nothing is faster than right NOW.
Organizations across various industry segments — hotels,
casinos, restaurants and entertainment venues — are juggling a
mix of communication devices. This can mean gaps in coverage,
poor battery life and aging equipment that diminishes your ability
to deliver premium guest service. The power of NOW puts instant
communications at your workers’ fingertips — because when
communication slows, business slows.
When it comes to enhancing worker safety,
boosting productivity and streamlining operations,
communication matters. Organizations across various
industry segments — trucking, rail, airlines and
airports, and warehousing/distribution — are juggling
a mix of communication devices and hindered by gaps
in coverage, poor battery life and fragile equipment
that cannot withstand harsh environmental conditions.
When it comes to worker safety, mitigating downtime, and boosting
productivity, nothing is faster than right NOW. Organizations across
various industry segments — construction, food and beverage, chemical
and industrial, and transportation equipment manufacturers — are
juggling a mix of communication devices, slowing response times. Gaps
in coverage, poor battery life and aging equipment reduce your ability to
safely and efficiently meet production deadlines. The power of NOW puts
instant communications at your workers’ fingertips — because when
communication slows, production slows.
ffective communications are the foundation for any good team, and the transportation
and logistics (T&L) sector is no exception. Charged with managing the warehousing,
inventory, and movement of freight across the supply chain — both through
internal and external distribution networks — T&L professionals rely on high levels of team
collaboration to get the job done right.
By helping companies leverage the knowledge, talents, and insights of their people, effective
team communications ensures that customers get their deliveries when, how, and where
they want them. Meeting those expectations in today’s fast-paced, demanding distribution
environment requires reliable, clear voice and data logistics communications that start at the
warehouse and end at the point of delivery.
In this white paper, we explore the key challenges that T&L companies are facing in today’s
business environment and hear how instant push-to-talk and advanced video surveillance can
help them develop streamlined suppl
In today’s competitive marketplace, an unexpected outage can easily lead to missed deadlines, frustrated customers, reduced orders, and debilitating
long-term damage to your business. In the constant battle to minimize downtime and eliminate waste, a unified Team Communications platform can be
an invaluable weapon.
Motorola Solutions is here to help. Our Team Communications solution takes push-to-talk (PTT) beyond the boundaries of radio, allowing your employees
to communicate instantly, from anywhere, and from any device, all while leveraging intelligence from a wide range of applications. Help your business
succeed, keep your employees safe from harm, and ensure production lines remain in constant motion by connecting your entire facility with voice and
While there are many technologies involved in digital manufacturing and Industry
4.0, putting a communications platform in place that connects front line workers with
enterprise team members can help your organization excel
The stadium had been using two-way radios
to support daily operations for more than
a decade — an analog-based system that
was nearing end of life. The radios and the
repeaters were starting to fail, creating
communications gaps for employees. Being
fully focused on the task at hand became
challenging for employees that were
concerned about the effectiveness of their
radios on which they readily relied on for
collaborating with other team members and
addressing issues swiftly. The original system
treated them well for a long time, but it came
time to retire the equipment and make the
move to digital.
Rosen Hotels & Resorts was looking to improve its two-way radio
communications. The organization had an aging analog radio system to support
its existing properties, with the main antenna located at its tallest building, the
24-story Rosen Centre Hotel. However, with the opening of a new property, Rosen
Shingle Creek, the lack of wide area coverage became an immediate concern.
Employees situated across departments such as catering, engineering and
security, and subpar radio connections hindered collaboration and a real-time flow
What does it look like when all members of your hotel staff can communicate and coordinate seamlessly
from any location, device or network? The time is NOW to imagine a world where devices, networks, and locations
don’t matter. A world where hotel staff from transportation to security, maintenance, operations, housekeeping, and
beyond can communicate effortlessly and instantly, both on and off site.
A Unified Team Communications solution from Motorola Solutions is what’s NEXT for your hotel to make this all
possible. This guide was created to help you experience how each and every staff member on and across your
properties can work smarter, safer, and deliver a top-notch guest experience when equipped with intelligence driven
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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