At Motorola Solutions, our purpose is simple; we create mission-critical
communication solutions to help our customers build safer cities and thriving
communities. That’s why we recently acquired Avigilon, an industry leader in
video, access control and video analytics solutions, in our ongoing effort to
provide trusted security solutions to our customers to help them be their best in
the moments that matter.
In the modern world of utilities, when it comes to providing electricity to
light the family kitchen, transporting clean drinking water across many miles
to the tap, or delivering the natural gas that heats the oven — everything
must follow a process. At the frontline of ensuring these processes remain
consistent, is having the ability to instantly know when an incident occurs that
can disrupt the critical work that needs to be done.
Avigilon access control and video management software is available to help
utility operations ensure their critical processes are protected, so servi
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case
management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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