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Published By: VMware     Published Date: Dec 18, 2018
VMware is once again positioned as a Leader in the Gartner Magic Quadrant for Hyperconverged Infrastructure. In the latest Magic Quadrant, Gartner acknowledges hyperconverged infrastructure is moving from compute and storage to a "full-stack." VMware believes it has the most trusted stack incorporating all major data center functions to deliver a single, ubiquitous control plane, agnostic of hardware. Download the report today to learn more about the hyperconverged infrastructure landscape and VMware's leading solution.
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VMware
Published By: Workday APAC     Published Date: Dec 18, 2018
"The vast possibilities of AI make it a must-have for any digital business strategy. Read this Gartner report to better understand what can be achieved with AI and how you can begin to incorporate it into your business strategies. Learn about other leading organizations and how they are currently using AI technology."
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Workday APAC
Published By: Workday APAC     Published Date: Dec 18, 2018
As the world of work evolves in unprecedented ways, the right HCM technology strategy can help you face these changes head-on. Learn more in this 2018 Gartner report about how leading organizations get the most out of their HR technology in an increasingly digital workplace.
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Workday APAC
Published By: Workday APAC     Published Date: Dec 18, 2018
"Finding the right ERP solution is the biggest piece of the puzzle for CIOs looking to transform their service-centric organizations. Read this market guide to: Learn why organizations like yours are adopting cloud ERP solutions Gain insight into what to prioritize and what to avoid See a list of relevant cloud ERP providers"
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Workday APAC
Published By: Workday APAC     Published Date: Dec 11, 2018
Key Findings Service-centric cloud ERP solutions have matured and are increasingly being adopted by midsize and large organizations. Many vendors offer service-centric cloud ERP, but their suitability varies by organization size, geographic presence and industry. An emerging competitive differentiator is vendors' delivery of "packaged" integration, which enables customers to loosely couple their cloud ERP products with professional services administration (PSA), CRM and other vertical-specific applications. Cloud-based service-centric solutions now offer feature-parity with, and the same functional depth as, established on-premises solutions.
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Workday APAC
Published By: Zendesk     Published Date: Dec 10, 2018
El comienzo de un nuevo capítulo de su negocio (ya sea porque quiere penetrar en un segmento de más alta calidad o porque está añadiendo productos y funciones) significa una excelente oportunidad para expandir con inteligencia sus operaciones de atención al cliente. Ya sabemos que los clientes prefieren el autoservicio cuando tienen a su disposición una base de conocimientos. Un informe de Gartner, calcula que los CIO pueden reducir el costo de la atención al cliente en un 25 % o más si se cuenta con la disciplina apropiada de administración de conocimientos. Si ha estado esperando una buena razón para dar el salto hacia el autoservicio, este informe técnico le demostrará cómo usted y sus agentes de hecho ya están realizando las actividades necesarias para ofrecer un autoservicio de primera, día tras día.
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
En el mercado global de software de atención al cliente, Zendesk nuevamente se destaca como líder en el Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner 2018. Cada año, la firma Gartner lleva a cabo un análisis exhaustivo de los proveedores de servicio de atención al cliente y las aplicaciones de soporte. Creemos que el informe Cuadrante mágico de CRM para centros de interacción con los clientes de Gartner proporciona información valiosa para los líderes empresariales interesados en soluciones tecnológicas diseñadas para interactuar con sus clientes. Una vez más, Zendesk se destaca en el cuadrante de líderes del informe de 2018, algo que, para nosotros, refleja el éxito de nuestros 125.000 clientes, como Airbnb, Tesco y la Universidad de Tennessee. Solo el último año hemos conquistado varios avances importantes, como el lanzamiento de funciones de autoservicio impulsadas por tecnología de IA, hecho que nos ha permitido proyectar ingresos de más de $500 mi
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os ustos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões de
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Zendesk
Published By: Epicor     Published Date: Dec 06, 2018
In their report—Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises—Gartner recognized Epicor as a “Visionary” in the cloud ERP marketplace. Epicor Cloud ERP is an economical, efficient, and reliable enterprise resource planning system that helps manufacturers simplify business operations, ease IT responsibilities, and extend visibility across the organization. We believe Gartner’s positioning of Epicor ERP reflects our focus on providing solutions that fit manufacturing businesses to drive growth with greater ease. Read the report from Gartner to learn more.
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epicor erp, cloud erp, erp software
    
Epicor
Published By: Splunk     Published Date: Nov 29, 2018
Gartner Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017 Splunk Jumps From #5 in 2016 to #2 in Top 10 Named ITOM Performance Analysis Software Vendors, Worldwide, 2017 Splunk is ranked #2 of overall ITOM Performance Analysis Software Vendors, according to Gartner’s report, Market Share Analysis: ITOM, Performance Analysis Software, Worldwide, 2017. This Gartner report also lists Splunk as one of several disruptors in the table “Market Share of Incumbents vs. Disruptors - ITOM Performance Analysis Software.” As a Splunk customer, are you utilizing your machine data platform to its fullest potential? Learn about newest trends in ITOM software tools across AIOps, APM, infrastructure monitoring and Network performance monitoring and diagnostics. Download this report to learn: 2017 rankings of performance analysis software vendors, overall and subsegments How digital business is driving demand for modern, agile monitoring tools via DevOps toolchains Shifts in
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application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
    
Splunk
Published By: Group M_IBM Q418     Published Date: Nov 20, 2018
Many retailers are investing in distributed order management systems to optimize their consumer order fulfilment performance. Chief supply chain officers can use this research to successfully implement these systems into their business application landscape.
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Group M_IBM Q418
Published By: Paxata     Published Date: Nov 14, 2018
Gartner advises data and analytics leaders to move quickly to hire, train, and promote data engineers as separate and unique roles within their teams. Download this research to learn why.
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Paxata
Published By: Avaya     Published Date: Nov 07, 2018
How new technologies will change how people connect with each other and serve customers tomorrow. The Leader’s Guide to the Future of Work, featuring Gartner Research, introduces you to a world where technology helps people connect better – with each other and with their customers. The workplace as we know it today is evolving into a digital, virtual work space, where work becomes more fluid, more project-based and more mobile than today. Where teams communicate and collaborate more effectively, beyond devices, physical locations and functions – even beyond the boundaries of the enterprise. And where humans and machines not only work together, but complement each other effortlessly.
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Avaya
Published By: Tenable     Published Date: Nov 06, 2018
"What steps should you take to enable the effective and secure use of public cloud services? According to Gartner, “CIOs need to ensure their security teams are not holding back cloud initiatives with unsubstantiated cloud security worries. Instead, they should encourage their teams to apply imagination and energy to develop new approaches to securely and reliably leverage the benefits of SaaS, PaaS and IaaS.” By reading, “Clouds Are Secure: Are You Using Them Securely?,” you will gain insight into Gartner’s recommended practices for effective and secure adoption of public cloud services, including: Develop an enterprise cloud strategy, including guidance on what data can be placed into which clouds and under what circumstances. Implement and enforce policies on cloud ownership, responsibility and risk acceptance by outlining expectations for form, significance and control of public cloud use. Follow a life cycle approach to cloud governance that emphasizes the operational control of
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Tenable
Published By: Tenable     Published Date: Nov 06, 2018
"Insights and ideas to help you evaluate vendors and improve your security program. Organizations seeking to evaluate vulnerability assessment solutions turn to the “Gartner Market Guide for Vulnerability Assessment” for expert help in navigating the market. Tenable is pleased to provide a complimentary copy of the report. According to Gartner, “the vulnerability assessment (VA) market is mature, but is being challenged by the need to cover changing device demographics and emerging technologies and better represent true risk.” Gartner addresses these considerations and others in the 2018 Market Guide for Vulnerability Assessment, providing insights that will help you evaluate vendors and improve your security program. Topics covered: The scope of the market for vulnerability assessment solutions, common use cases and challenges Recommendations for identifying requirements and vendor selection criteria Changing device demographics and other trends impacting the market and effective v
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Tenable
Published By: Zscaler     Published Date: Oct 26, 2018
Cloud computing is rapidly changing enterprise IT with applications like Salesforce and Office 365, which are improving productivity, reducing costs, and simplifying management. Now, organizations are discovering that those same advantages can be achieved by migrating security to the cloud. In fact, in its 2016 Magic Quadrant report on Secure Web Gateways, Gartner reported, “Cloud services have experienced a 35% five-year compound annual growth rate, while on-premises appliances have only grown by 6% during the same period.” Organizations understand that protecting users with a consistent and enforceable policy requires much more than simple URL or web filtering. Thousands of companies have already switched their IT security from appliances to experience the benefits of the Zscaler™ Security Cloud. Download this whitepaper today to find out why.
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Zscaler
Published By: Cisco Umbrella EMEA     Published Date: Oct 22, 2018
Can your organization afford to wait until after an attack happens to protect your users and your data? Perimeter security provides visibility and control for employee activity only when employees remain on a corporate network. What about roaming users who bypass the VPN? Or employees working in cloud applications? Web gateways only protect employees from threats over web ports 80 and 443. Today’s security must provide comprehensive protection across all ports and protocols to fill the gaps in the security stack. Hear from Eric Ahlm, Research Director at Gartner and Meg Diaz, Head of Product Marketing for Cisco Umbrella. Eric and Meg will address the challenges companies face as they compare modern convenience with the known risks of relinquishing visibility and control, especially as more sensitive data moves to the cloud. Join us for the guidance you need to stay ahead of the curve in 2018. We’ll discuss the right answer for protecting data in the digital age.
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Cisco Umbrella EMEA
Published By: Insight Software     Published Date: Oct 19, 2018
Ninety-five percent of companies polled in a recent Gartner survey considered increasing efficiency and productivity top priorities for IT departments when determining future budgets. Of those companies, 43 percent viewed increasing efficiency as a high priority, while 42 percent considered increased productivity a high priority. Many departments—such as sales or service—focus on the company’s profits. And while a smooth-functioning IT department may contribute to the overall efficiency of an organization, it traditionally provides little to no contribution to the bottom line.
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Insight Software
Published By: insightsoftware     Published Date: Oct 19, 2018
Ninety-five percent of companies polled in a recent Gartner survey considered increasing efficiency and productivity top priorities for IT departments when determining future budgets. Of those companies, 43 percent viewed increasing efficiency as a high priority, while 42 percent considered increased productivity a high priority. Many departments—such as sales or service—focus on the company’s profits. And while a smooth-functioning IT department may contribute to the overall efficiency of an organization, it traditionally provides little to no contribution to the bottom line. To download this white paper, please complete the following form.
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insightsoftware
Published By: insightsoftware     Published Date: Oct 19, 2018
Ninety-five percent of companies polled in a recent Gartner survey considered increasing efficiency and productivity top priorities for IT departments when determining future budgets. Of those companies, 43 percent viewed increasing efficiency as a high priority, while 42 percent considered increased productivity a high priority. Many departments—such as sales or service—focus on the company’s profits. And while a smooth-functioning IT department may contribute to the overall efficiency of an organization, it traditionally provides little to no contribution to the bottom line.
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insightsoftware
Published By: Group M_IBM Q418     Published Date: Oct 16, 2018
Access management products and services have matured in single sign-on protocols and user authentication, and technical differentiators include adaptive access capabilities, as well as ease and breadth of target system enablement. Among new purchases, demand for IAM as a service continues to grow.
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Group M_IBM Q418
Published By: VMware     Published Date: Oct 12, 2018
With the benefits quickly stacking up, it’s easy to understand why Gartner stated HCI (Hyper-Converged Infrastructure) as one of the hottest trends in data centre infrastructure. HCI is intended to reduce infrastructure complexity and cost, whilst enhancing scalability, agility and operational efficiency. This consolidated infrastructure enables organizations to leverage the software layer by using low cost commodity hardware, while reducing concerns around vendor lock-in, to form a seamless software- defined IT infrastructure environment well suited to today’s IT challenges. Simple to use and manage, without specialists and more cost-effective than most traditional solutions, it’s easy to understand why more organisations are making the move from traditional architecture to Hyper-Converged Infrastructure. Submit the form to view the infograph to discover the benefits and whether this solution is right for you.
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VMware
Published By: Workday     Published Date: Oct 11, 2018
Read the latest Gartner Magic Quadrant for Cloud HCM Suites to get a side-by-side comparison of key HCM vendors and learn why the world’s leading research and advisory company named Workday a leader for the third year in a row.
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Workday
Published By: Carbonite     Published Date: Oct 10, 2018
Overview Key Challenges Organizations still struggle with communication between data owners and those responsible for administering DLP systems, leading to technology-driven — rather than business-driven — implementations. Many clients who deploy enterprise DLP systems struggle to get out of the initial phases of discovering and monitoring data flows, never realizing the potential benefits of deeper data analytics or applying appropriate data protections. DLP as a technology has a reputation of being a high-maintenance control — incomplete deployments are common, tuning is a never-ending process, lack of organization buy-in is low, and calculations of ROI are complex.
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Carbonite
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