Published By: MindTouch
Published Date: Mar 08, 2019
Chatbots are hungry and knowledge management is the secret sauce.
Chatbots are all the rage. They help customers find information and answers. They help contact centers automate tasks and create considerable efficiency gains. How, then, do organizations ensure their chatbots consistently deliver A+ experiences?
The answer is knowledge management.
Without the availability of rich, relevant content, chatbots have very little to work with during customer interactions. They won’t be able to accurately match user intent with the right information. And that’s no good for the customer. How knowledge management changes all that is the topic of our latest whitepaper.
An On-Demand Webinar with the Economist Intelligence Unit (EIU) and a leading CFO, exploring the changing role of today’s CFO, based on EIU’s recent CFO survey. Learn how CFOs and Finance:
• Are well-placed to exercise digital leadership
• Make relevant data visible across the business
• Develop goals and metrics for digital success
Modern application architectures such as microservices are changing the way that modern enterprises run their infrastructure.
Enterprises have become application-centric, investing significant effort and resources on continuous delivery goals and DevOps
practices to achieve automation of routine IT and operations tasks. And now with the emergence of containerized applications, it
is critical to re-evaluate how application services are provided across data centers and multiple cloud environments.
Published By: IBM APAC
Published Date: Mar 06, 2019
The Forrester Study on cost savings and business benefits enabled by Watson Studio and Watson Knowledge Catalog.
Watson Studio provides a suite of tools for data scientists, application developers, and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy machine learning models at scale. The Forrester provides readers a framework to evaluate the potential financial impact of the Watson Studio and Watson Knowledge Catalog investment on their organizations.
Published By: HireVue
Published Date: Mar 05, 2019
The AI-in-recruiting space has exploded, leaving many recruiting leaders feeling overwhelmed and poorly qualified to evaluate vendors. Our AI Buying Guide is designed to help TA leaders cut through the hype and misinformation that surrounds artificial intelligence, and make highly qualified, informed buying decisions.
• What AI is, and what makes it different from previous technological innovations
• Why different types of organizations see different levels of success with AI - and how to prep yours to maximize the impact
• How to evaluate vendors across the 3 steps of the buying process
• How to build a rock-solid business case for AI-driven recruiting technology
Download the guide now.
IBM commissioned Forrester Consulting to examine the potential ROI
enterprises may realize by implementing the IBM Automation Platform for
Digital Business. The purpose of this Total Economic Impact (TEI) study is
to provide readers with a framework to evaluate the potential financial
impact of the IBM Automation Platform for Digital Business on their
Gain the skills to drive smarter investment decisions with the Certificate in Investment Performance Measurement (CIPM®) Program. The CIPM Program develops your skills in effective investment performance and risk evaluation, manager selection, and investment reporting.
The CIPM Candidate Guide provides you with all the information you need about the program, including:
Roles of CIPM designation holders
Why consider the program
How to become a designation holder
What you will learn
Exam and fee information
Fill out this form to receive more information about the CIPM Program and download the CIPM Candidate Guide.
Develop your skills in effective investment performance evaluation and manager search and selection with the Certificate in Investment Performance Measurement (CIPM®) Program.
Completing the CIPM Program will help you:
Deliver more actionable investment insights.
Improve manager search and selection.
Develop skills in performance appraisal, attribution, and presentation.
Increase your understanding of factors that drive portfolio risk and return.
Demonstrate your commitment to maintaining globally relevant and practice-based investment performance evaluation skills.
Want to learn more?
Fill out this form to receive more information about the CIPM Program and download the program fact sheet.
Published By: Bluecore
Published Date: Mar 04, 2019
For a company that sells wool products, the dog days of summer
can be tough. Despite this challenge, Pendleton has managed to stay
relevant even during the hottest days of the year thanks to Bluecore.
“In June and July, having Bluecore send people emails based on
what they browsed is especially helpful because we don’t have as
many messages or new products going out. So as often as people
come to our site is as often as they’ll get emails, and those emails are
guaranteed to be relevant to them. If the onus was on blast emails,
then we’d be showing people products that are not necessarily
relevant to them or that they might think are terribly out of season,”
Bandwidth. Speed. Throughput. These terms are not interchangeable. They are
interrelated concepts in data networking that help measure capacity, the time
it takes to get from one point to the next and the actual amount of data
you’re receiving, respectively.
After talking to 27 leading CFOs, the Economist Intelligence Unit finds that the finance team’s data analytics skills put the CFO in the driving seat of digital change.
The result is that the CFO has a new responsibility to:
• Help other business units meet their digital ambitions
• Make relevant data visible across the business
• Develop goals and metrics for digital success
Watch the webinar
Published By: Tenable
Published Date: Feb 27, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan.
Download the report now to:
-See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries.
-Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events.
-Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
This Forrester Wave report is the result of a rigorous vendor evaluation conducted over several months by the Forrester Research team.
In this report, Forrester covers:
-Their criteria and scoring method
-The top nine vendors in the cloud cost monitoring and optimization space
-How vendors are evaluated in current offering, strategy, and market presence
To build out your short list, dive into Forrester's detailed analysis and make an informed decision on your future cloud cost monitoring and optimization solution.
Published By: Red Hat
Published Date: Feb 25, 2019
Evaluate Red Hat Enterprise Linux for your application deployments, datacenter infrastructure or virtual and cloud environments. Red Hat Enterprise Linux provides a reliable and secure operating system that you can trust to run your most mission critical workloads.
Provides a single subscription for a variant of Red Hat Enterprise Linux
Offers access to Red Hat's award winning Customer Portal, including knowledge, videos, and documentation
Is not intended for production use
Published By: Red Hat
Published Date: Feb 25, 2019
En este informe de analistas de IDC, descubrirá el desafío que supone para los clientes el hecho de encontrar el equilibrio entre la inversión en los centros de datos existentes y la adopción de técnicas de implementación y desarrollo de las nuevas tecnologías. IDC también analiza cómo, mediante la estandarización y la modernización, las empresas pueden optimizar sus operaciones, experimentar mejoras considerables en la productividad de los desarrolladores y la agilidad operativa, así como reducir los costos de gestión del ciclo de vida. Todo ello gracias a una infraestructura que admite las cargas de trabajo existentes y futuras.
Employee Advocacy relies on individual expertise on social media to support
companies’ and individuals’ branding needs. All of this is done through
content, accessible to all those who are part of the Employee Advocacy
How exactly do Employee Advocacy and content marketing go together?
There are four aspects that make Employee Advocacy highly relevant to
content marketing efforts.
1. Alignment around a shared content strategy
2. Measuring Results
3. Boosting contents reach and engagement
4. Trust and authenticity
Las autoridades fiscales tienen dificultades para seleccionar qué contribuyentes son extremadamente incumplidores.
SAS sobresale en este tipo de análisis y le ayuda a priorizar el trabajo a la vez que le recomienda la acción más rentable para cada caso.
Why Read This Report
In Forrester’s evaluation of the emerging market for
enterprise container platform (ECP) software suites,
we identified the eight most significant providers in
the category — Docker, IBM, Mesosphere, Pivotal,
Platform9, Rancher Labs, Red Hat, and SUSE —
and evaluated them. This report details our findings
about how well each vendor scored against 10
criteria and where they stand in relation to each
other. Enterprise architects can use this review to
select the right partner for their enterprise container
The Wide Area Network (WAN) is in the midst of a significant evolution. Software-defined WAN (SD-WAN) is the key factor driving this evolution and bringing along with it many transformational changes. SD-WAN has enabled several new WAN uses cases, such as enabling reliable, secure and high performance support of software-as-a-service (SaaS), cloud compute, cloud storage, cloud security and the ability to use non-deterministic Internet services to provide business-class transport. The traditional WAN architecture was ill equipped to support these new use cases.
As is usually the case with an emerging market, the first entrants into the SD-WAN space were start-ups. However, given the ability of SD-WAN to support both traditional and emerging WAN use cases, the market has recently been flooded with a range of vendors, solutions and technologies offering varying types of SD-WAN solutions.
While having differing types of solutions provided by numerous suppliers is potentially beneficial, it
The largest national multiline insurance had built a repository of Insurance policies (P&C and Life Insurance) on Microfilm and Microfiche in early 90’s, as a preservation strategy. They were grappling with issues as this technology became outdated over time:
• Risk of losing their only source of data for Insurance policies and corresponding communication, need to improve data availability and speed of claims evaluation
• Compliance issues, need of a WORM (write once read many) storage compliant with FINRA regulations, where data should be encrypted when at rest
• Total cost for digitization compared to 10-12 years of support left to maintain insurance policies was not very encouraging
• Required a low cost, cloud-based, FINRA-compliant document management solution which could provide quick access to stored data
Download complete case study to know how LTI’s e-Office sDownload full case study to know how LTI’s e-Office solution enabled 50% TCO for Largest national Multiline Insurance.
Looking to buy a Professional Services Automation (PSA) solution? Learn how you can drive greater revenue and employee billable utilization across the whole business with this Buyer’s Guide. Providing an overview of the key trends, business processes, selection criteria, as well as the major business impact of PSA, it includes expert guidance to help project- and services-based businesses evaluate and choose PSA applications.
How adopting a framework can optimize cybersecurity
Today’s threat landscape has created new challenges for security analysts and incident responders, as the number of alerts and their complexity have increased significantly. Organizations with small IT teams are overwhelmed, often lacking the time or resources to investigate every alert. Failing to do so means a high-risk threat might go unnoticed. This can result in a devastating breach, damaging an organization's finances and reputation.
This white paper discusses how CrowdStrike is solving these challenges, by implementing the MITRE ATT&CK™ Framework across multiple CrowdStrike processes and product features to help improve analyst’s productivity and prevent breaches. This provides many benefits, including time savings; adding advanced context to security alerts and information; and enabling a common, shared language. However, it also provides some hidden advantages, especially concerning cybersecurity.
Read this whitepaper to lear
How to navigate a crowded vendor landscape and find the best endpoint protection solution
According to the 2018 SANS Endpoint Security Survey, more than 80 percent of known breaches involve an endpoint. That’s why finding the most effective endpoint protection has never been more important. Unfortunately, with hundreds of options on the market, all claiming the same “next-gen” features, choosing the best endpoint security for your organization can be challenging.
Read the Endpoint Protection Buyers Guide to learn:
• Why you should ensure that the solution you choose includes these five key elements: prevention (NGAV), detection (EDR), managed threat hunting (MDR), threat intelligence, and IT hygiene and vulnerability assessment
• Details on the role each of these elements plays in ensuring your organization’s security
• The evaluation criteria you should apply and questions to ask to ensure a solution is truly effective
• How the cloud-native CrowdStrike Falcon® next-gen endpoint prote
"Security threats come in a variety of different forms — from network to web and app attacks. As these form factors continue to morph, they often evade traditional security measures, leaving organizations scrambling to protect their digital ecosystem. With a comprehensive end-to-end security solution, your organization can securely deliver the apps and data your teams need to be productive.
Check out our e-book and discover:
- Why a holistic security approach is crucial
- What a new security approach looks like
- How Citrix solutions provide security across your entire stack"
Threat intelligence done right is a window into the world of your adversary. Vendors and service providers are aiming to empower organizations by alerting them to the specific threat vectors and attacks they face, as well as how they should be prioritized for protection and prevention. Download this whitepaper which gives you an overview of 11 things for organization to consider when evaluating and selecting a threat intelligence solution.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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