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customer innovation

Results 1 - 25 of 167Sort Results By: Published Date | Title | Company Name
Published By: Google - SAP     Published Date: Jun 20, 2019
Maximize go-to-market initiatives with SAP To succeed in today’s hypercompetitive environment, consumer products companies need greater speed and agility. See how SAP C/4HANA solutions can help you synchronize activities across your modern trade and direct-to-consumer efforts – and ultimately bring you closer to your consumers. Grow your brand and your market share with an intelligent strategy. The Crossover Effect: Positioning Consumer Products Companies for Growth Learn how SAP empowers consumer products companies to improve customer experience and leverage new types of data, digital capabilities, and success measures to drive growth. ? Join the Direct-to-Consumer Revolution Learn about how SAP Customer Experience solutions enable consumer products companies to get closer to the consumer than ever before. ? Henkel Drives Sales Innovation with SAP Trade Management Martin Reinicke of Henkel Beauty Care shares how the SAP Trade Management solution helps the company adapt to rapid m
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Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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Genesys
Published By: Google Apigee APAC     Published Date: Jun 10, 2019
How Six Companies Innovate with API Management Companies are hungry for ways to innovate in the digital age, and as enterprises have experimented with new technologies, it’s become clear that success requires expanding the reach of digital assets beyond a business’s internal talent. The connected experiences that customers demand occur across a range of channels, and the people building those experiences can be a developer building a mobile app in her garage just as easily as an IT engineer. Businesses need to make their digital assets leverageable to more developers so they can build more digital experiences across more channels, scalably and securely, to engage more customers. In this brief, we explore the diverse ways that innovation leaders have leveraged APIs to transform the way their companies do business. Download this brief to learn more about how to use the power of APIs to open new business channels for your company.
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Google Apigee APAC
Published By: KPMG     Published Date: Jun 06, 2019
Traditional IT finance funding processes can no longer keep pace with fast-changing customer demands. Discover a more dynamic approach to funding technology and innovation – one that enables investing almost anytime and anywhere. Read this briefing to find out: • why funding must be uncoupled from the annual budgeting process • how the decentralisation of IT is shaping investment strategies • what a new approach to evaluating success should look like • how Technology Business Management can help.
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KPMG
Published By: KPMG     Published Date: Jun 06, 2019
Organisations increasingly need a delivery model for technology that can keep pace with the market. This is about more than doing the basics faster. Find out what ‘modern delivery’ looks like. Read this briefing to discover: • why modern deliver is a key enabler for the customer-centric, connected enterprise • how organisations can make better decisions before development begins • how future development teams will be organised • how to adjust policies and controls to create space for innovation • critical steps for achieving frictionless agility at scale.
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KPMG
Published By: Nuance EMEA     Published Date: Jun 04, 2019
New market entrants are shifting the way the financial sector operates, new business models are changing customer expectations, and ever-changing client demographics are forcing businesses to adapt the way they work. As we move into a decade of artificial intelligence (AI) and digital innovation, huge opportunities are opening up for the financial sector to combat these changes. But with this comes new challenges, and exponential increases in available information must be accompanied by smart tools and processes to make sense of it, ensure regulatory compliance, and add real value to clients. To find out more, download this ebook!
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Nuance EMEA
Published By: Dell EMC     Published Date: May 09, 2019
.As midmarket companies pursue business growth, they must deliver differentiated products and experiences without compromising business or customer data. Crucial to this is having the most up-to date IT infrastructure to support the scale and complexity of a changing application landscape. Midmarket businesses (MBs) must modernize their data centers refreshing server infrastructure and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with secure, fast, and reliable business technology. Download this paper, commissioned by Dell, to learn more.
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Dell EMC
Published By: Dell EMC     Published Date: May 08, 2019
Greater performance, agility and security are the new imperatives of the modern data center, and according to the Edison Group, Dell EMC PowerEdge servers outperform HPE servers. PowerEdge servers?with Intel® Xeon® Scalable processors? have customer-centrice innovation that is better able to meet the advance demands of IT Transformation, today and tomorrow. Download this infographic to learn the 5 reasons why.
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Dell EMC
Published By: Oracle     Published Date: Apr 26, 2019
Hyperion to EPM Cloud eBook: This eBook makes the business case for change, providing best practices and lessons learned while migrating on-premises Hyperion processes to Oracle EPM Cloud. See why thousands of Oracle Hyperion customers have already adopted Oracle EPM Cloud and the benefits they've experienced. Stay on top of innovation and become more agile with Oracle EPM Cloud.
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Oracle
Published By: CheckMarx     Published Date: Apr 03, 2019
Dinosaurs are super cool. That’s an indisputable fact. There are some places though, where dinosaurs don’t belong, and one of those is in your fast-paced DevOps environment. Early on, in the days before DevOps and Continuous Integration, one of the original players in the AppSec space produced an early SAST tool, offering a wide variety of supported languages, and they quickly built name recognition and a large install base of customers. Yet, 15 years and two acquisitions later, that company has become a software dinosaur – a mere relic – maintaining a product that is too big, too slow, and too clunky to deliver the innovation needed to protect its customers in the 21st century.
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CheckMarx
Published By: Red Hat     Published Date: Mar 26, 2019
Modern banking has become synonymous with the modernization of legacy systems. To continuously improve customer experiences, banks must break down monolithic, institutionalized processes and create a culture that spawns innovation from anywhere. But while 90% of banks are already on their path of transforming to be more digital, only 8% are considered disruptors due to their high levels of digital adoption.
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Red Hat
Published By: Red Hat     Published Date: Mar 26, 2019
The rise of digital platforms and their rapid adoption by customers has created significant opportunities for financial service organizations. Industry leaders are capturing additional revenue streams and creating new value chains by investing in this distribution channel. Regulators are also encouraging participation in open banking through either guidance or mandate, aiming to improve competition in the financial services marketplace. Lastly, the pace of technical innovation is reducing the barrier to market entry, driving interest in open banking by incumbents and challengers alike. However, the full value of open banking might be not always be so clear. Below are five benefits for organizations that embrace open banking.
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Red Hat
Published By: Oracle     Published Date: Mar 22, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: Customer satisfaction has become a key KPI for innovation Having too many innovation projects is their biggest hurdle Establishing business case viability and go/no-go decisions are a key challenge Read the report now.
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Oracle
Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: Customer satisfaction has become a key KPI for innovation Having too many innovation projects is their biggest hurdle Establishing business case viability and go/no-go decisions are a key challenge Read the report now.
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Oracle
Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle
Published By: Oracle     Published Date: Mar 13, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle
Published By: Oracle     Published Date: Mar 08, 2019
Did you know that organizations with advanced finance teams are more likely to have a compelling digital customer experience? The driver behind this trend? A digital, customer-first way of working with greater investment in talent, innovation, and advanced technologies such as artificial intelligence (AI) and machine learning (ML). While finance has long taken advantage of technology to help drive productivity and collaboration, the goalposts have recently moved. Today’s organizations must adopt an agile finance operating model— powered by emerging digital technologies and skillsets—to better support the demands of an economy driven by continuous innovation.
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Oracle
Published By: Oracle     Published Date: Mar 07, 2019
Innovation is backed by 84% of boards – and finance’s role as an innovation partner is growing. This 2,000-exec global study shows that innovation and growth are as closely linked as ever. It also shows, that for CFOs: • Customer satisfaction has become a key KPI for innovation • Having too many innovation projects is their biggest hurdle • Establishing business case viability and go/no-go decisions are a key challenge Read the report
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Oracle
Published By: 3D Systems     Published Date: Mar 07, 2019
To stay competitive, manufacturers have to meet the rapidly changing needs of customers while retaining high quality products, at the same time as controlling costs. Product lifetimes are shrinking and customers are expecting more customization and innovation. Agility is the key to staying ahead of the competition and meeting the needs of customers. The FabPro 1000 entry-level industrial 3D printer delivers production-grade parts, at high speed, with six sigma repeatability, and can be used across a distributed manufacturing and engineering enterprise. With a low cost of entry, FabPro 1000 enables agile manufacturing operations to meet customer needs rapidly and effectively empowers engineers to deliver more value and quality in the product development process. To find out more download this whitepaper today!
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3D Systems
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
The scalability of its EP-LAN lets MMC Corp seize new opportunities without adding infrastructure. For example, Scales and Trusler are looking at virtual desktops or virtual desktop image [VDI] files for some offices and even job sites. “We’ll probably have to scale some bandwidth internally for that,” Trusler notes, “but if we do the VDI internally or we do it with an external third party, it doesn’t really matter… because we can get them on that EP-LAN network and we can get the bandwidth that we need… quickly.” EP-LAN is scalable. In most cases, adding additional services at a specific customer location can easily be turned up by Spectrum Enterprise remotely. Choosing a fiber EP-LAN over MPLS not only met the challenge to connect MMC Corp locations: it created an IT platform that continues to scale to support rapid expansion and innovation.
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Spectrum Enterprise
Published By: Oracle     Published Date: Mar 01, 2019
Join Oracle’s CX and Marketing Strategy Director, Wendy Hogan, and Senior Vice President Oracle Marketing, Shashi Seth, as they tell how AI, machine learning and data science can engage customers, automate tasks and build ROI. Reaching the right customers on the right channel at the right time, brings rewards for CMOs who embrace these innovations, including engaged customers and increased ROI. Be inspired by the new-generation AI, machine learning and data science and take your marketing to the next level. Watch the webinar.
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Oracle
Published By: Oracle     Published Date: Mar 01, 2019
Join Oracle’s Director CX Strategy EMEA Director, Harald Behnke and Daryn Mason, Independent Customer Experience Leader, as they list their top three hyped technologies, and discuss innovations such as conversational Interface, AI and IoT.In particular, customer experience is all about personalised intelligence at scale, and IoT connects product to Front Office with convenient new options. Find out what’s happening in customer experience across the globe, and get inspired by the smart revolution.
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Oracle
Published By: Red Hat     Published Date: Feb 25, 2019
Red Hat is a trusted partner to enterprise customers; cloud, software, and hardware suppliers; and the global open source community. A Red Hat® Enterprise Linux® subscription provides customers with direct access to innovation and advocacy—within the open source community and within a certified and trusted network of partners. Red Hat Enterprise Linux provides you with an innovative platform that serves as the foundation for your business. It is hardened, certified, and supported by the Red Hat Product Security team, support teams, and certified engineers. Red Hat supports your timelines and advocates for your requirements so you can focus on the work of your business rather than being your own operating system vendor. We use our leadership in the open source community to do the work that brings you the best of open source. Get direct access to: Technology-driven solutions Emerging technology Experience and support Continuous security Timeline support Download the whitepaper to lea
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Red Hat
Published By: Docker     Published Date: Feb 21, 2019
Docker’s Windows Server application migration program is the best and only way to containerize and secure legacy Windows Server applications while enabling software-driven business transformation. With industry-leading Docker Enterprise 2.1 and our best-in-class, industry-proven tools and services specifically designed for Windows Server application migration, customers can quickly and easily migrate and modernize legacy Windows applications while driving continuous innovation across any application, anywhere.
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migrate applications, containerization, application development, digital transformation, microservices, modernization, cloud computing, hybrid cloud, application security
    
Docker
Published By: Genesys     Published Date: Feb 12, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys
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