In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
Delivering personalized customer experience remains the top business challenge for communications
service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP
IT executives interviewed identify delivering personalized customer experience as one of their three
most important business challenges for the next 18 months. This trend emphasizes the high priority
CSPs place on how customer relationships are managed. However, several factors have an impact on
CSPs' ability to identify and then deliver customers' core needs. These include understanding the data
sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the
right expertise to mine the data sets.
Businesses are struggling with numerous variables to determine what their stance should be
regarding artificial intelligence (AI) applications that deliver new insights using deep learning.
The business opportunities are exceptionally promising. Not acting could potentially be a
business disaster as competitors gain a wealth of previously unavailable data to grow their
customer base. Most organizations are aware of the challenge, and their lines of business
(LOBs), IT staff, data scientists, and developers are working to define an AI strategy.
IDC strongly believes that the days of homogenous compute, in which a single architecture dominates all
compute in the datacenter, are over. This truth has become increasingly evident as more and more
businesses have started to launch artificial intelligence (AI) initiatives. Many of them are in an
experimental stage with AI and a few have reached production readiness, but all of them are cycling
unusually fast through infrastructure options to run their newly developed AI applications and services on.
Power Systems are built for the most demanding, data-intensive, computing
on earth. Our cloud-ready servers help you unleash insight from your
data pipeline—from managing mission-critical data, to managing your
operational data stores and data lakes, to delivering the best server for
POWER9 provides the infrastructure foundation for a future-looking
organization that is ready to meet today’s business challenges and tomorrow’s
advancements. By updating your foundation with the latest POWER9-based servers,
you can effectively run your mission-critical requirements alongside modern, dataintensive workloads. POWER9 gives you the reliability you’ve come to trust from
IBM Power Systems, the security you need in today’s high-risk environment, and the
innovation to propel your business into the future.
The data maturity curve
As companies invest more and more in data access and
organization, business leaders seek ways to extract more
business value from their organization’s data.
92 percent of business leaders say that to compete in the future,
their organization must be able to exploit information much more
quickly than it can today.1
Chief Information Officers (CIO) need solutions that will allow
them to evolve their organization’s approach to data and drive real
value with strategic decisions. This journey can be depicted in
a data maturity curve.
IBM Cloud Private for Data is an
integrated data science, data engineering
and app building platform built on top of
IBM Cloud Private (ICP). The latter is intended
to a) provide all the benefits of cloud
computing but inside your firewall and b)
provide a stepping-stone, should you want
one, to broader (public) cloud deployments.
Further, ICP has a micro-services architecture,
which has additional benefits, which we
will discuss. Going beyond this, ICP for Data
itself is intended to provide an environment
that will make it easier to implement datadriven processes and operations and, more
particularly, to support both the development
of AI and machine learning capabilities, and
their deployment. This last point is important
because there can easily be a disconnect
between data scientists (who often work for
business departments) and the people (usually
IT) who need to operationalise the work of
those data scientists
Many on-demand companies are starting to rely on fast, accurate and robust mapping and location technologies in order to stay competitive and to provide superior end-user experience. Leveraging location data can assist you in accurately locating each delivery address, matching demand with available supply and exceeding your customer’s expectations.
Discover a variety of ways in which on-demand transportation can be optimized by maps and location services such as those created by HERE.
As one of the world’s leading location platforms in 2018, HERE shares insights and solutions to improve transportation efficiency and safety.
On-demand companies rely on fast, accurate and robust mapping and location technologies to provide their users with a superior experience. Find out how real-time, predictive and historical traffic data can be applied to traffic-enabled routing algorithms to influence route calculations and automatically plot multiple routes with waypoints sequencing.
Discover how HERE can help you communicate updated ETAs and provide an optimized experience to your drivers and customers.
Les organisations publiques et privées reconnaissent que la gestion du cycle de vie des PC devient plus complexe et coûteuse, à mesure que les appareils et les modes de travail des collaborateurs se diversifient. Pour être pleinement productifs, différents groupes de collaborateurs ont des besoins différents en matériel, logiciels et configuration de périphériques. Si les départements IT cherchent à fournir et à prendre en charge un large éventail de technologies pour un personnel de plus en plus dispersé et mobile, tout en assurant une faible interruption de l’activité des utilisateurs, il ne faut pas oublier qu’ils sont soumis à une pression considérable en matière de coûts. À ce titre, consolider les processus et faire appel à un partenaire fournisseur tel que Dell réduit les coûts et donne accès à l’expertise nécessaire pour améliorer les opérations de gestion du cycle de vie des PC.
Téléchargez ce livre blanc pour en savoir plus sur les solutions Dell optimisées par Intel®.
En diciembre de 2017, Dell encargó a Forrester Consulting que elaborara un estudio para determinar cómo se estructuraban las organizaciones empresariales desde la perspectiva de los departamentos de TI. El estudio exploró dos tipos de organizaciones de TI, los controladores digitales y los transformadores digitales, y las tendencias y los retos del aprovisionamiento de los PC. A menudo, los controladores digitales se asocian con el enfoque en sentido descendente y la estructura lineal, y enfatizan la seguridad y la precisión. Por el contrario, los transformadores digitales se enfocan en la innovación y en la centralidad de los empleados y los clientes, y priorizan la velocidad y la flexibilidad. Mediante la comprensión de los dos grupos, las empresas pueden superar los retos que surgen de la gestión del ciclo de vida de los PC. Al invertir en las herramientas de gestión de PC existentes y asociarse con una empresa especializada en la implementación y la gestión de ordenadores, las comp
The vast increase in dark data—all of the unstructured data
from the Internet, social media, voice and information from
connected devices—is overwhelming many executives and
leaving them completely unprepared for the challenges their
Banking engagement is about to come full circle. Over the past few decades,
banks have pushed customers to digital and self-service channels, with
significant consequences. As customers take their transactions from the
branches to the digital channels, banking has become less and less personal.
Will this trend continue? To predict the future let’s first review how we got here.
Rich, real-time location intelligence enables third-party logistics (3PL) companies to deliver pinpoint accuracy and offer superior service, which ultimately means higher volumes, better timelines and more competitive budgets.
This ebook looks at seven specific ways in which location data is being used by 3PL companies to enable more accurate fleet routing, precise tracking of vehicles and the ability to meet increasingly demanding customer expectations.
As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes), HERE can help 3PL companies develop key competitive advantages.
Today’s assets, including equipment, vehicles, and shipping containers, move via multiple transportation modes at varying speeds across a range of distances and geographies. The journeys of these assets are fraught with problems, including lost and stolen goods, delayed shipments, and damage from incorrect environmental conditions. HERE is looking to solve the problems of keeping track of things, both outdoors and indoors.
IoT deployments rely on location tracking to function effectively. With the significant cost of delayed, lost and stolen goods – location tracking offers a huge market opportunity. ISG Research had an extensive briefing with to analyze the company’s ambitions to reach deeper into the IoT and Asset Tracking market.
Download to learn more about active tracking of high value products and how to enhance your tracking solutions.
Automobile and heavy equipment manufacturers are ready to break free of the outdated state of their outbound supply chains. A lack of visibility contributes to a process that is ripe for optimization.
Manufacturers need reliable partners to help establish greater visibility of their supply chains and locate assets in real time. This ebook outlines how solutions from HERE Technologies can meet common supply chain challenges and help manufactures enable proactive decision-making and greater efficiency.
This ebook will help you understand how location intelligence from HERE:
• Enables manufacturers tackle key supply chain challenges and begin a new phase of smart optimization
• Helps manufacturers establish more accurate supply chain ETAs
• Utilizes a range of technologies to provide real-time locations – both indoor and outdoor
With big data, you can understand your consumers better than ever before. But for smarter advertising, you need to harness a more complete view of your consumers, both online and offline.
HERE Technologies enables advertisers to make sense of their dynamic user data and build more actionable insights, through audience segmentation, real-time location targeting and attribution.
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs.
This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making.
As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that.
Download the eBook now
Because electricity is a key commodity for business it represents significant financial risk. Yet many power management systems remain isolated and separate from the rest of the business enterprise. The result is poor access to incomplete information, with only limited knowledge of risk exposure. An integrated, comprehensive power management system that includes metering, software, and power quality mitigation equipment offers the most holistic, systems-based approach to managing this risk exposure.
Colocation providers are dealing with market forces that represent both great opportunity and significant challenge – in some cases from the same development. Providers have to deal with an ever-changing set of buyers, with CFOs and COOs playing an increased role in the decision-making. And they need to address emerging trends such as the Internet of Things and cloud computing, which can have both a positive and negative impact on their businesses.
To win the colocation race you need to be faster, reliable, innovative and efficient –all while making smarter design choices that will ensure positive returns. Customers are demanding 100% uptime and always-on connectivity –be it small enterprises to large Internet Giants–and colocation providers need to meet these expectations. The growing adoption of prefabricated data centers allows just that. With the undisputed benefits of prefab modules and building components(like speed or quality),colocation providers can manage their business today, and deploy faster in the future.
Chris Crosby, CEO for Compass Datacenters, is well-known for his expertise in the data center industry. From its founding in 2012, Compass’ data center solutions have used prefabricated components like exterior walls and power centers to deliver brandable, dedicated facilities for colocation providers. Prefabrication is the central element of the company’s “Kit of Parts” methodology that delivers customizable data center solutions from the core to the edge. By attending this webinar, colocation providers will:
• understand the flexibility and value delivered via the use of prefabricated construction
• Hear the common misperceptions regarding prefabricated modules and data center components
• learn how prefabricated solutions can provide more revenue generation capability than competing alternatives
• know what key things to consider when evaluating prefabricated data center design
Attracting Investors Webinar: With more than $18 billion in M&A activity in the first half of last year alone, the colocation industry is riding the bubble of rapid growth. Colocation data center providers are being evaluated by a wide range of investors, with varying experience and perspectives. Understanding the evaluation criteria is a critical competency for attracting the right type of investor and investment to your colocation business. Steve Wallage, Managing Director of Broad Group Consulting, has led more than 30 due diligence projects and will discuss specific areas of focus including assessment of financials, management, customers, business plan, competitive positioning and future strategy and exit.
By attending this presentation colocation providers will:
• Hear how investors are assessing colocation providers
• Understand different types of investor strategy and positioning
• Explore actual case studies –success stories as well as examples where investors walked away
• Walk away with a greater understanding of how to not only attract investment, but the right type of investor to propel their business growth
For nearly a decade millions of users have leveraged the windows 7 operating system on their PCs.
Today, more than 100-plus million users rely on Windows 7. For these users, a new technology age is coming on January 14, 2020 when Microsoft officially ends extended support for Windows 7. Windows 7 end of life means that Microsoft is no longer required to put out security patches or support the operating system. This is significant news for thousands of security-conscious organizations and 100-plus million Windows 7 users who want to keep their machines and data protected.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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