In today's business environment, equipping information workers with the right tools to do their jobs is a fundamental element for maintaining competitive advantage. Organizations are striving to achieve global connectivity in a dynamic environment where travel is becoming more difficult and expensive, employees are more dispersed, and business boundaries are constantly being extended. To harness the benefits of the new work order, organizations are looking to achieve true collaboration with customers, partners, suppliers and employees. Simply put, the mantra is to "improve productivity while lowering costs." Web collaboration is becoming imperative in reaching this fundamental goal by offering "anytime anywhere" communications that impacts the bottom line and improves profitability.
Even though you may not be familiar with the term “social media”, chances are you’ve heard about it or maybe even are using it to communicate in your personal life. But is social media successfully making the crossover from personal pastime to business tool? This blue paper outlines the different types of tools in the social media toolkit and proposes ways they can be used to promote your brand, communicate with your customers and help grow your business.
Read this report to learn how to harness the power of managed online communities to increase ROI and build relationships with your customers. Unlike other marketing programs, online communities allow businesses to engage with customers through a combination of expert content and online community interactions. Throughout the Customer Lifecycle - from Awareness to Advocacy – clients achieve measureable results with real-time data and insights.
Providing exceptional service to more than 1,000 clients and wooing thousands of prospects was a costly endeavor for Business Fitness, a consulting firm specializing in business efficiency. The company desperately needed a cost-effective tool to help it educate, nurture and convert leads to happy customers without racking up frequent flyer miles.
To achieve greater productivity, employees at headquarters, telecommuters, business partners and customers must all have unhindered access to critical applications. Any delay in delivering these applications can cause user productivity to suffer and adversely affect business profitability. WAN link controllers are an affordable solution for ensuring the optimum performance, reliable delivery and protection of applications. They optimize network bandwidth and ensure the delivery of critical applications. Download this white paper to learn how to achieve efficiencies and competitive advantages through the adoption of affordable, yet feature-rich WAN link controllers.
Many of your customers prefer doing business with you online. They go to your Web sites to learn about your products and services, to find products and/or services that address their needs, to configure and price the products and/or service s that they’d like to buy, and to purchase those products and/or services. They also set up and manage accounts with you. When those customers are consumers, we call these activities B2C (business to consumer) ecommerce.
F5 is a worldwide Oracle Certified Partner, a proud member of Oracle Partner Network (OPN), and works closely with Oracle on the development and refinement of their Maximum Availability Architecture (MAA). Oracle E-Business Suite is a fully integrated, comprehensive suite of business applications for the enterprise. In fact, Oracle is one of F5’s largest customers, providing application delivery networking to Oracle.com, and all of their internal and external enterprise applications for Oracle employees worldwide.
Published By: BrightCove
Published Date: Nov 26, 2008
With the rapid growth of online video, more and more B2B marketers are using video to drive results and ROI throughout the customer lifecycle. Because video enables marketers to tell more engaging stories about their businesses, brands and products, video has quickly proven to be one of the most successful ways of acquiring, interacting with and converting new customers. With this white paper, you will see case studies from successful video marketers and discover 5 ways you can begin leveraging online video today .
Published By: Infoblox
Published Date: Nov 11, 2008
In August 2008, Computerworld invited IT and business leaders to participate in a core network services survey, that included specific questions about their DNS infrastructures and the costs of IP address management. The survey was fielded via targeted broadcasts to Computerworld customers, as well as through an invitation on Computerworld.com. The survey was commissioned by Infoblox, but the data was gathered and tabulated independently by Computerworld Research. The following report represents top-line results of that survey.
The Rodgers & Hammerstein Organization (R&H) manages and administers musical and theatrical licensing rights for the heirs of Richard Rodgers, Oscar Hammerstein II, and many other talented writers. The company implemented Microsoft Dynamics AX in 2006 to gain complete control and visibility over its licensing and business operations. More recently, the company wanted to give employees quick and easy access to the information they need to perform their jobs more efficiently. R&H enrolled in the Microsoft Technology Adoption Program and became one of the first companies in the world to implement Microsoft Dynamics AX 2009. Now, employees throughout the organization have almost instant access to company information tailored to their specific roles. Employees spend less time tracking tasks and more time efficiently serving customers.
Published By: Godfrey
Published Date: Oct 02, 2008
One of the most important questions a company can ask itself is “what is our differentiation?” The reason is simple: it’s how you define yourself in the minds of your customers and beat the competition. Beyond that, it’s what guides business strategy as you face decisions and choices on a daily basis. A company that knows who it is and how it adds value for customers and prospects has a solid foundation for making those decisions. One that has an unclear position or, worse yet, constantly shifts position, has a difficult path in a challenging market. That’s why branding discussions need to go well beyond graphics and touch on the values and identity that are at the core of any successful company.
Published By: DataMotion
Published Date: Oct 01, 2008
After years of transferring many business activities online to take advantage of the benefits of the Internet, companies have now spent billions of dollars on antivirus software and other security measures. High-profile outbreaks and breaches reported in the international media have helped drive them to implement security measures that protect their customers and their brands while still growing their businesses...Download this paper to read more.
Published By: Syntapa
Published Date: Sep 30, 2008
In order to understand the key skills for your SharePoint consultant, you need to understand that SharePoint itself is not really the source of the complexity. Rather, it is the design of the deployment, the uses made of it, its part in an integrated, unified business system, and how you actually use it to deliver on business objectives which make it challenging. This understanding is ultimately going to make the difference between a happy ending and frustrated customers who end up giving SharePoint a bad name.
Email has become today's most mission-critical communication channel. Each and every day, 800 million business users worldwide use email during the course of their work day and about 80 percent of a company's intellectual property passes though its email server. Email is a vital component of both internal communication between employees and external communication with customers and business partners. It has become such an integral part of normal day-to-day business operations that most companies simply cannot function without it: when email stops, your ability to conduct business also stops.
Published By: Mimecast
Published Date: Sep 25, 2008
Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.
As your technology grows with your business, your employees need to become experts at using many forms of communication. This IP Telephony eKit will show you how the 3Com and Nortel IP Telephony systems make it easy to bring employees, partners and customers closer together, accelerating and improving decision making across the entire business.
Today's economy is especially hard on small businesses. How does your small business keep revenue coming in when your customers are spending less? How do you attract new customers in a cost efficient manner? How do you protect your businesses' valuable information assets without making a huge technology investment?
Published By: Quocirca
Published Date: Sep 18, 2008
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, partners, suppliers and their own employees. Cutting back on communications spending will have a negative effect in a long downturn. It will leave any business that does so with fewer options when conditions improve and at a disadvantage compared to competitors that continue to invest. However, there are 10 steps that can be taken to grow the value and use of communications, while controlling costs.
Data Professionals are now being asked to perform higher-level tasks and interact with businesses as “data stewards”. In this survey, you will learn the challenges as outlined by over 850 data professionals. Get this CA-sponsored survey of the International DB2 Users Group (IDUG) conducted by Unisphere Research. The closer link between corporate performance and database performance is increasing pressure on data professionals to provide higher-level services to enterprise business customers.
Published By: LaGarde
Published Date: Sep 10, 2008
Software as a service (SaaS) is an application delivery model where a software vendor develops a web-native software application and hosts and operates the application for use by its customers over the Internet. One of the biggest distinctions about this business model is that customers do not pay for owning the software itself but rather for using it.
Today, companies have more at risk than ever before. To stay in business, they must evolve their traditional business continuity programs to include continuous enhancements. They must also provide continuous service and support to their customers, suppliers, stockholders and stakeholders. The best approach requires a detailed analysis of both business and technical requirements, an understanding of available options, and a deep inspection of the many variables that will support their ultimate strategy.
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
In highly competitive markets, technologies that save time and money earn top consideration. Until now, XML Web Services, often touted for their ability to create business value, has been left off the short list for implementation. In this case study you’ll see how RouteOne LLC redefined the credit application process for automobile dealers and their customers using XML Web Services technologies.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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