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Results 151 - 175 of 412Sort Results By: Published Date | Title | Company Name
Published By: Epson     Published Date: Nov 21, 2017
A customer may store heavy file boxes in one of its warehouses, but Fireproof Records Center spends a lot of time strategizing about the paperless office. Based in Grove City, Ohio, the company helps businesses in central Ohio manage information more efficiently, offering a suite of cloud document management and scanning tools, including the easy-to-use Epson WorkForce® color document scanner.
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Epson
Published By: Epson     Published Date: May 10, 2018
Online, mobile, omnichannel, untethered, data mining, automation, and remote communication are all now buzzwords surrounding the new technologies and resources financial institutions have to help them re-invent their branch experience. Capabilities are available today that were not imagined a decade ago. This is an exciting time for those institutions that can look to the future and enhance their offerings. While technology is driving change, it can also be a tremendous challenge for financial institutions as they work to keep pace and even take advantage of the dramatic shift in customer needs and expectations. Millennials, baby boomers, small businesses – all are important market segments with very different wants and needs. Driven by technology, the new demand is for a complete online presence, complemented by more flexibility in personalized services, and specialized expertise available in every branch. Suffice it to say, financial institutions of all sizes and in every geography a
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Epson
Published By: Epson     Published Date: May 14, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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Epson
Published By: Epson     Published Date: Jun 12, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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Epson
Published By: Equinix EMEA     Published Date: Mar 21, 2019
The Digital Edge Playbook for Payments and Commerce outlines how industry leaders are transforming their digital edge to leverage an ecosystem-based value chain for real-time insights and a frictionless experience. Our simple, three-step strategy offers proven best practices on how to re-architect your presence, integrate cloud and SaaS capabilities and enable new offerings based on interconnected collaboration. Download this whitepaper today to find out more.
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Equinix EMEA
Published By: ESET, LLC.     Published Date: May 16, 2011
Just recently a very stereotypical 419 was put together, using the Libyan crisis as bait and "government funds" as hook. Yep, every time a dictator is deposed or dies, someone seizes the opportunity to offer his fortune. Read this report for details.
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eset, global threat report, april 2011, 419, scam, cybercrime
    
ESET, LLC.
Published By: Evergage, Inc.     Published Date: Apr 17, 2014
As marketers, we’ve come to depend on RFM – recency, frequency, and monetary value – as a factor in creating personalized engagements with customers. But while RFM can help you deliver personalized experiences, it rarely delivers on the increasingly critical promise of real-time marketing. RFM only provides marketers with a partial slice of the customer view. It only tells a portion of the story. At Evergage, we look beyond RFM and apply a different formula – RPI, or Relationship, Persona, and Intent. Together, these identifiers offer you a more immediately actionable view of the customer.
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evergage, marketing technology, rpi, rfm, real time, real time marketing, customer experience, online marketing
    
Evergage, Inc.
Published By: Exablox     Published Date: Jan 27, 2015
Traditional storage management can be complex, confusing, and and configuration involved can be overwhelming. Scaling and replication can often be time consuming and frustrating, if not practically impossible. The time and complexity required can drive small and midsize businesses to engage expert consultants just to manage their data storage solution and optimize it for their application requests. You’ve got more on your plate to manage than just storage. In this third of a series of informative e-books from Exablox, we take a look at the difficulties of traditional storage approaches, and offer simple, practical ways to make your data storage easier to manage.
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data management, data storage solution, new storage approach, storage management, simple data storage management, exablox, oneblox
    
Exablox
Published By: Exel     Published Date: Sep 11, 2009
In challenging economic times, companies look for new ways to control costs and improve efficiency. To address these issues, manufacturers are taking a hard, strategic look at Maintenance, Repair and Operations (MRO) supply. Commonly known as "indirect materials," MRO supply includes a vast array of items that support internal operations, ranging from safety gloves and office supplies to spare parts for mission-critical industrial equipment and tooling.
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mro, exel, supply, repair, operations, maitenance, mission critical, supply chain
    
Exel
Published By: F5 Networks Inc     Published Date: Aug 13, 2013
Applications running across networks encounter a wide range of performance, security, and availability challenges as IT department strive to deliver fast, secure access from anywhere, at any time, on any device. Read this paper to learn why applications fail, why network load balancing alone offers little protection, and why context-aware application delivery is so critical to making mission-critical applications highly available, fast and secure.
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network, load balancing, application awareness, resource, context-aware application delivery
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Jan 03, 2014
Turning on firewall features can sometimes result in a significant performance hit, creating an obstacle for network architects. In this Network World Clear Choice test, learn about a firewall solution that can help your business overcome these performance challenges by maxing our network capacity while also offering filtering and attack protection capabilities.
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network world, data center, firewall, load balancer, scalability, data center management, dos protection, security, network, server traffic, application perforamce, server loading, application delivery controllers
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 25, 2017
With the cloud transforming application development and deployment—enabling organizations to improve flexibility, automate processes, and decrease time to market—some big questions remain. One of the most important issues an organization must address is how it can best employ the smarter tools and limitless scale that the cloud offers. One way that enterprises take advantage of the benefits of the cloud is by deploying their own private cloud, which is a computing model that fosters agility while allowing organizations to maintain control of their infrastructure, while better securing their applications and their data.
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F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 16, 2018
As signaling and scrubbing technology evolve (and as your solutions become more and more adaptable), DDoS attacks will become less effective and less attractive to would-be adversaries. The time will soon come when a 1 Tb attack from an IoT botnet will seem like a mere annoyance, rather than a catastrophic event—if you even notice it at all. So how do you get there faster? Plan ahead by designing a defense in-depth DDoS strategy and partner with a trusted security provider to handle the large attacks. Upfront preparation will pay off when the threat of DDoS attacks no longer keeps you up at night.
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strategy, ddos, spam, technology, solutions
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Aug 16, 2018
While the choices facing you may seem daunting, the truth is that there’s never been a better time to shop for a web application firewall. WAF technology is now more accessible, affordable, and manageable than ever before—which is a good thing, because companies need the protection a WAF offers now more than ever. For more information about choosing the WAF that’s right for you, visit f5.com/security.
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waf, companies, management, technology
    
F5 Networks Inc
Published By: Fathom SEO.     Published Date: Jul 24, 2009
Learn How to lower marketing costs and increase market share.  In today’s economy, at the moment in time someone is searching for what you offer, how fiercely are you competing to be found?
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ppc, fathom, marketing costs, market share, pay-per-click, mom, multilateral online marketing, banner, calls to action, opt in, seo, on site, roas
    
Fathom SEO.
Published By: FICO EMEA     Published Date: Feb 11, 2019
The automotive leasing and financing industry is facing its most competitive times. Market disruptors are moving quickly, leveraging technology to provide polished and high-value customer experiences to lure business away from more traditional lenders. However, the use of smart technology and automated credit decisioning can enable auto lenders to make accurate lending decisions and gain a competitive edge. Learn how you can: • Issue accurate and immediate credit financing decisions at the point of sale • Reduce delinquencies and credit losses • Grow your lending portfolio • Create winning offers using data and analytics • Speed up credit decisions to prospects and stay competitive • Use smart analytics to enhance the customer service experience Download the case study round up Digital Transformation for Automotive Finance to learn how you can transform your business.
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collections treatment optimisation, customer retention, lending decision, collection optimisation, debt managemen, auto leasing financing, automated credit decisioning
    
FICO EMEA
Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Companies are increasingly moving data and applications to public cloud platforms. Sometimes these transitions happen with IT’s approval and guidance; sometimes they don’t. Regardless, a company that stores data and uses applications in multiple public clouds creates a challenging environment for the security architect. It’s difficult to gain visibility and control of the security posture when the organization relies on an assortment of disparate cloud platforms that all take different approaches to security and offer different tools. And it’s hard for a small security staff to stay on top of disparate solutions that fail to integrate.
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Fortinet EMEA
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Genesys     Published Date: Oct 16, 2013
Enterprise Workload Management gets the right work to the right person at the right time, eliminating the outdated manual distribution of work model. Enterprise Workload Management finally gives organizations the ability to correlate the work that customer service interactions create in the front office -- with the best resource within the organization required to complete that work in the back office. Enterprise Workload Management ensures that the highest priority work is being handled by the right resource, and gives managers real-time visibility into when the work will be completed, as well as reports that show the outcomes of the work. Customers get notified when an order or application is processed instead of waiting to hear or having to repeated call back. Employees get specific coaching and training plans based on the results of their work.
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contact center, customer service, customer relationship management, technology, business process management, bpm, crm, enterprise applications
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys
Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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Genesys
Published By: Google     Published Date: Jan 08, 2018
What happens when teams switch to Google Docs from Microsoft Word Online? They can share documents in nearly half the time, see real-time edits 96% faster and cut down on errors by 88%. Get more findings and how-tos in this detailed report by Principled Technologies, which compares the performance of collaboration and productivity tools included in G Suite and Microsoft Office 365. Download the report now.
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productivity tools, collaboration tools, business software
    
Google
Published By: Google Chrome Enterprise     Published Date: May 04, 2018
As enterprises contine to adopt web-based apps, users spend more time their web browser than ever before. With Chrome Browser, IT can set a variety of policies to help users be more productive across the web. From enabling security policies that protect users, to making to making it easy to access needed boomarks and extensions, IT can offer users a better browsing experience to support users as they get their job done.
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Google Chrome Enterprise
Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
ODM is the evolution of business rules management. It provides a complete, easy-to-use system for automating day-today operational decisions and allows businesspeople and IT to collaborate on business rules by using an interface and a language that are comfortable and intuitive for both. ODM not only allows you to automate your business rules, but also it enables you to apply insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. It ensures that you’re making the right decisions at the right time, when it can make a difference. What can this mean for your business? Adopting operational decision management can: • Improve customer centricity (acquisition and retention) by engaging individuals at the right time with the right offers
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Group M_IBM Q2'19
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