Todayís financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a companyís employees can make or break these crucial relationships through their interactions with customers. Thatís why businesses ó from wealth management and insurance firms to banks and credit unions ó are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service.
Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway
The Rodgers & Hammerstein Organization (R&H) manages and administers musical and theatrical licensing rights for the heirs of Richard Rodgers, Oscar Hammerstein II, and many other talented writers. The company implemented Microsoft Dynamics AX in 2006 to gain complete control and visibility over its licensing and business operations. More recently, the company wanted to give employees quick and easy access to the information they need to perform their jobs more efficiently. R&H enrolled in the Microsoft Technology Adoption Program and became one of the first companies in the world to implement Microsoft Dynamics AX 2009. Now, employees throughout the organization have almost instant access to company information tailored to their specific roles. Employees spend less time tracking tasks and more time efficiently serving customers.
Itís not easy being todayís CISO or CIO. With the advent of cloud computing, Shadow IT, and mobility, the risk surface area for enterprises has increased dramatically, while IT budgets have shrunk and skilled cyber security talent is virtually impossible to find.
Thankfully, the CIS Top 20 Critical Controls provides a pragmatic approach, offering prioritized guidance on the important steps for implementing basic cyber hygiene practices. With the CIS Top 20 Critical Security Controls, CISOs now have a blueprint for reducing risk and managing compliance.
By automating each of these controls, CISOs enable their information security teams to do much more with less, essentially operationalizing good cyber hygiene.
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop. Learn how MarketStar automated processes to bring increased visibility into recruiting metrics for better talent management, spend control and decision-making.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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