Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
 

light agent

Results 1 - 9 of 9Sort Results By: Published Date | Title | Company Name
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. Thatís the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
Tags : 
cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: BMC Software     Published Date: Jun 30, 2009
Deploying agent software on every system to run scheduled jobs is expensive, both to install and maintain. In this white paper, independent analyst firm Enterprise Management Associates highlights the cost-savings, flexibility, and agility of the agentless job scheduling technology built in to BMC CONTROL-M.
Tags : 
tco, total cost of ownership, bmc, product suite, wla, agentless, enterprise management associates, ema, windows management instrumentation, wmi, secure shell, ssh, load balancing, enterprise applications
    
BMC Software
Published By: IBM     Published Date: Oct 17, 2013
In this Solution Spotlight, QA and test managers learn more about how they can be change agents to help ensure a smooth transition to Agile for their test teams, as well as tips on fitting testing into the development lifecycle.
Tags : 
ibm, solution spotlight, test, test managers, agile, agile testing, development, development lifecycle, quality assurance, analysts, production, deployment, release, agile solution
    
IBM
Published By: Kaspersky     Published Date: May 11, 2016
This whitepaper describes the different virtualization security solution optionsóconventional agent-based; agentless; and Light Agentó as well as possible scenarios for aligning the right security approach to your organizationís virtual environment.
Tags : 
kaspersky, virtualization security, security management, light agent
    
Kaspersky
Published By: Kaspersky Lab Australia and New Zealand     Published Date: Jun 09, 2016
This white paper explains the benefits of using Kaspersky Security for Virtualization and its Light Agent technology.
Tags : 
security application, virtualisation, security, kaspersky, security solutions
    
Kaspersky Lab Australia and New Zealand
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer support is predicated on the instances when customers canít solve their problem or get answers to their question(s) on their own. In some of those cases, such as phone calls or live chats, it can be difficult for agents to identify and resolve the issue without additional visual assistance. With co-browse, agents can see what the visitor sees, provide guided assistance by highlighting items or filling out forms on a visitorís behalf. Sensitive fields like social security numbers and passwords can be blocked from the agentís view so private information remains just that, private. Bold360ís co-browse allows agents to follow visitors behind secure fields i.e. signing into their account Ė providing an extra level of support to customers.
Tags : 
browse, web, customers, security
    
LogMeIn
Published By: Magento     Published Date: Nov 15, 2017
In this rapidly changing world of B2B eCommerce, heroes are ready to roll up their sleeves and perform miracles to seize control of the market, beat the competition, and delight their customers. The digital revolution has created a significant opportunity for B2B businesses. In this exclusive publication, Magento has consulted a panel of B2B superheroes to help you navigate your own digital transformation, and become the digital H.E.R.O. of your organization. Youíll find out how to: Influence Buying Habits Reduce Expenditure Grow Revenue Create Opportunities
Tags : 
    
Magento
Published By: Okta     Published Date: Jul 27, 2016
You're moving towards Office 365 and you want true single sign-on for users. You also want to ensure authentication is directly tied back to the policies and user status in Active Directory. With Okta's lightweight agent, you can minimize your on-prem footprint as you move to the cloud. Zero servers and on-prem software to deploy, update and manage means lower TCO.
Tags : 
identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta
Published By: Okta     Published Date: Nov 09, 2016
You're moving towards Office 365 and you want true single sign-on for users. You also want to ensure authentication is directly tied back to the policies and user status in Active Directory. With Okta's lightweight agent, you can minimize your on-prem footprint as you move to the cloud. Zero servers and on-prem software to deploy, update and manage means lower TCO. Download this white paper to learn more!
Tags : 
    
Okta
Search      

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.