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Results 26 - 50 of 7117Sort Results By: Published Date | Title | Company Name
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
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8x8, quality management, contact center, customer experience, employee productivity
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
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contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
    
8x8 Inc.
Published By: A10 Networks     Published Date: Aug 21, 2009
This white paper highlights the complex nature of traditional authentication and identity management practices and shows how A10 Networks unified identity and access management solutions simplify the convergence of network, security, and identity resources for proper deployment.
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identity management, authentication, access control, anti spam, anti spyware, anti virus, a10, a10 networks
    
A10 Networks
Published By: Abacus Labs     Published Date: Jun 14, 2018
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives. Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain. This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.
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Abacus Labs
Published By: Abacus Labs     Published Date: Jun 14, 2018
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives. Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain. This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.
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expense, reporting, roi, calculations, digital, employee, finance
    
Abacus Labs
Published By: Abacus Labs     Published Date: Jun 14, 2018
The purpose of expense reporting software is to streamline your team’s workflow for submitting and reviewing business expenditures. By implementing an expense management solution, you can decrease the time and costs associated with processing expenses and increase your visibility into the implications of business spend, while helping improve general expense policy compliance and reduce expense fraud.
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reporting, software, expense, finance, business, management
    
Abacus Labs
Published By: Abacus Labs     Published Date: Jul 12, 2018
As more pressure is placed on the finance team to provide meaningful insights more frequently, it is becoming increasingly necessary to speed up business processes, as well as have immediate access to the most up-to-date information. The traditional expense reporting process is a drain from both perspectives. Using software to manage employee expenses can provide a more efficient means of managing the process, however most solutions are simply a digital version of the traditional paper process. This can limit the amount of time savings you can gain. This paper will demonstrate the time savings you can accomplish by implementing a real time expense reporting solution versus one that relies on employee generated expense reports.
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expense, reporting, roi, calculations, digital, employee, finance
    
Abacus Labs
Published By: Abacus Labs     Published Date: Jan 11, 2019
Artificial intelligence is no longer the stuff of science fiction. Led by advances being made in academia and Silicon Valley, computing power is growing at an unprecedented and accelerating rate. As AI becomes more prevalent in finance software, the question facing you, the finance leader, isn’t whether it will change your job, but how to prepare for its arrival. This paper is a primer designed to help you develop an AI strategy for your finance team. You’ll understand key concepts about this revolutionary technology, including how it works, why finance specifically stands to benefit, and how to apply AI in a way that returns the most value to your team.
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Abacus Labs
Published By: ABB     Published Date: Oct 31, 2018
In 2017, Europe produced more Of its electricity from solar, wind and biomass resources than from coal. Today's market is more volatile, with greater variability in energy sources due in large part to the desire to reduce environmental damage. The European Union (EU) is on track to achieve its 2020 goal of reducing greenhouse gas emissions by 20% compared to 1990 levels l by reducing its reliance on carbon-based power. This paper examines the five most critical variables that investors, developers, and others must recognise in the due diligence process before investing in a new power generation project in Europe.
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energy industry, power market analysis, investor advice, digital technology, automation technology
    
ABB
Published By: ABB     Published Date: Nov 21, 2018
Profitability in the marine and power generation sectors is affected by numerous factors, some of which have a dramatic influence on operational costs. Because many of these influences are external, operators must closely manage those that are within their control to strengthen profit margins. At the top of the priorities list is efficiency, both in terms of processes and physical machinery. Even the smallest details can have an effect on profit, so controlling waste and maximizing uptime at every opportunity is crucial. To understand the benefits of how ABB coated nozzle rings apply to your operations, and how your business could realize significant new efficiencies download this whitepaper today.
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ABB
Published By: ABB     Published Date: Feb 27, 2019
In recent years, Europe has seen a real boost in the building of renewable generation capacity. Germany is a notable example of a country with significant growth in renewables. As shown in Figure 1 below, since 2000, the average annual growth of installed capacity in Germany has been more than 15 percent, reaching 18-20 percent between 2009 and 2010. For the most part, favorable conditions for the development of renewables have been caused by support schemes, previously based on feed-in-tariffs and competitive auctions. Now the country has reached a point where renewables account for around 53 percent of installed capacity and around 36 percent share in total electricity demand, already exceeding the 2020 target of 35 percent. To find out more download this whitepaper today!
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ABB
Published By: ABB     Published Date: Feb 27, 2019
European energy markets are undergoing many changes in order to adapt themselves to dynamically-evolving market conditions. Renewable generation capacity continues to rise in the Western European market, bringing more intermittency to the power system. Meanwhile, conventional power plants, fuelled by coal, lignite or uranium, are being decommissioned more often among western countries, affecting the security of supply and reserve margin levels. These changes need to be introduced and maintained by system operators, and each country has a slightly different approach to the challenges. To find out more, download this whitepaper today!
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ABB
Published By: ABB     Published Date: Mar 21, 2019
In recent years, Europe has seen a real boost in the building of renewable generation capacity. Germany is a notable example of a country with significant growth in renewables. As shown in Figure 1 below, since 2000, the average annual growth of installed capacity in Germany has been more than 15 percent, reaching 18-20 percent between 2009 and 2010. For the most part, favorable conditions for the development of renewables have been caused by support schemes, previously based on feed-in-tariffs and competitive auctions. Now the country has reached a point where renewables account for around 53 percent of installed capacity and around 36 percent share in total electricity demand, already exceeding the 2020 target of 35 percent.
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ABB
Published By: ABB     Published Date: Mar 21, 2019
European energy markets are undergoing many changes in order to adapt themselves to dynamically-evolving market conditions. Renewable generation capacity continues to rise in the Western European market, bringing more intermittency to the power system. Meanwhile, conventional power plants, fuelled by coal, lignite or uranium, are being decommissioned more often among western countries, affecting the security of supply and reserve margin levels. These changes need to be introduced and maintained by system operators, and each country has a slightly different approach to the challenges.
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ABB
Published By: ABB     Published Date: Mar 21, 2019
Many in the United States’ power generation industry no doubt long for the relative market tranquility of the late 20th century. The generation plants built and operated then were carbon-fueled or nuclear-powered, with a few hydro-electric plants sprinkled in. The economics were largely stable and predictable, often thanks to regulation that shielded utilities from market fluctuations. But even in those simpler times, when the market was far less volatile, there was still much due diligence required when investors and developers were considering multi-milliondollar commitments in new generation projects. Today’s market is more volatile, due in large part to the disruptive effect of low-cost natural gas and the subsequent, rapid growth of affordable renewable energy. As more uneconomical and inefficient generation plants go offline, there is, for the most part, sufficient carbon-free or carbon-reduced generation to meet the growing demand for electric energy. There are pockets of growth
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ABB
Published By: Aberdeen     Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
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aberdeen, michael lock, data-driven decisions, business intelligence, public sector, analytics, federal, state, governmental, decisions, data management
    
Aberdeen
Published By: Aberdeen Group     Published Date: Jun 02, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
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aberdeen, michael lock, data-driven decisions, business intelligence, public sector, analytics, federal, state, governmental, decisions, data management
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Jun 02, 2011
Aberdeen has ascertained that companies that backup critical data and systems at remote locations have a faster recovery time from computer-generated business interruptions.
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aberdeen, disaster recovery, business disruption, remote data storage, data archiving, data protection, remote network management
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Nov 13, 2015
Aberdeen’s Content Marketing survey revealed that while 95% of marketers are using or considering using a content marketing strategy, there are some distinct differences between those using content well and those just using content. The Best-in-Class are not only creating content at volume, they are taking a much more data-driven approach to their content marketing strategy — and it’s paying off. Find out how.
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customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Nov 13, 2015
Aberdeen’s research shows that 90% of Best-in-Class marketers report fueling lead generation efforts with content marketing. What do you need to know to follow this best practice of the Best-in-Class? That’s exactly what this Knowledge Brief is intended to uncover.
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customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Nov 13, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
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customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
    
Aberdeen Group
Published By: Aberdeen Group     Published Date: Nov 23, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
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customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
    
Aberdeen Group
Published By: Aberdeen-IBM     Published Date: Sep 12, 2012
IBM® Tivoli® Netcool®/OMNIbus is a "manager of managers" provides a "single pane of glass" view into the health and performance of the entire IT and business infrastructure.
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business technology, ibm, aberdeen, manager, business infrastructure, it management, application performance management, business intelligence
    
Aberdeen-IBM
Published By: Ability Commerce     Published Date: May 18, 2009
It always surprises me that as eCommerce marketers we give lip service to the importance of testing, buy many of us don't take the time to fine-tune our email programs. If you are able to identify a few elements through testing that resonate with your customers and then employ those insights in your ongoing program, the improvements may be sustainable over time.
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ability commerce, seo, email frequency, email test, lead generation, roi, pci, ecommerce, e-commerce, order management, load time
    
Ability Commerce
Published By: Absolute Software     Published Date: May 08, 2009
Keeping data secure in a mobile environment is not just a daunting challenge, but a critical requirement. Loss and theft of computers leaves sensitive data vulnerable, creating serious financial and legal risks.
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absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security
    
Absolute Software
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