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customer community

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Published By: Acquia     Published Date: Aug 03, 2009
Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
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social publishing, acquia, customer service, brands, web content, social media, publishing, publish
    
Acquia
Published By: Adobe     Published Date: Nov 07, 2013
One of the key objectives of Adobe’s current advertising campaign is to explode the myth that ‘managing websites is hell’. We believe that in this day and age, the idea that website management is a nightmare should be a thing of the past.
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adobe, econsultancy, trends and innovation, content management, customer experience management, driving engagement, brand-building, web content management
    
Adobe
Published By: AdRoll     Published Date: Jan 04, 2019
With over 1 billion active users and counting, it’s no secret that Instagram has rapidly become a major tool for businesses looking to drive tangible sales. From simple advertising options to shoppable post features, it’s now a platform that can help you find and meet your customers—right at their fingertips. But how can you start reaping the benefits for your business? In our new guide The E-commerce Guide to Marketing on Instagram, you’ll find the latest tactics around building awareness, growing your community, and reaching users at every stage of the buyer journey. Designed with marketers in mind, this practical guide also covers: Working with AdRoll to get the most out of the platform The Dos and Don’ts of advertising on Instagram Insightful case studies Actionable tips on everything from branding your profile to creating Instagram ads So, if you’re ready to harness the power of Instagram to take your business to new heights, download our handy guide today.
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AdRoll
Published By: DNN Corp.     Published Date: May 14, 2014
Forrester Research shares key findings from their report on branded communities in B2B marketing in this on-demand webinar. While Facebook and Twitter have failed to reach their full potential, B2B marketers are reaping the rewards of branded communities: driving lead generation and revenue, as community members influence both prospects and customers. Watch this replay as Forrester's Kim Celestre describes the tactics that B2B marketers are finding the most successful and provides a business case for creating and managing your own branded community.
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dnn, online communities, marketing communities, community management, email marketing
    
DNN Corp.
Published By: DNN Corp.     Published Date: Jun 30, 2014
This planning checklist offers an overview of the 5 most important elements to consider when planning a customer support community.
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dnn, online communities, marketing communities, community management, email marketing
    
DNN Corp.
Published By: Dun & Bradstreet     Published Date: May 10, 2016
Vendors' positions in this Magic Quadrant reflect the growing demand for cloud-based customer service applications to support agents who engage with customers through multiple channels. Learn how the Lithium Platform can help develop a support community, customer engagement on the cloud, and provide multi-channel customer analytics tools.
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Dun & Bradstreet
Published By: Gleanster Research     Published Date: Nov 21, 2013
Have you considered creating an online customer community for your brand? This benchmark report from Gleanster Research explores how and why Top Performing organizations invest in Online Customer Communities.
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Gleanster Research
Published By: Gleanster Research     Published Date: Nov 21, 2013
This benchmark report from Gleanster Research showcases the benefits of Online Customer Community Solutions. You'll learn what to look for, how to overcome challenges, as well as analyst commentary on the full vendor landscape.
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Gleanster Research
Published By: Jive Software     Published Date: Jun 26, 2013
Companies today are acutely interested in becoming more customer-centric and increasing customers’ lifetime value. One key way to deepen engagement with customers is by creating and cultivating a customer community, but many companies don’t know how to develop a compelling community—one that keeps customers engaged over time. Learn 6 ways to create a customer centric culture.
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customer value, customer engagement, customer community, customer service
    
Jive Software
Published By: K 12 Insight     Published Date: Apr 13, 2018
Teaching and learning is critical. But that’s not all. In an age of choice and competition, exemplary customer service–how schools treat parents, students and staff–can determine whether parents and families choose out or in. Download this guide and learn what a customer mindset can do for your schools.
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k-12, customer service, school experience, customer experience, community engagement, parent engagement, student voice
    
K 12 Insight
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
According to Forrester Research, 76% of consumers are using online self-serve to find answers—more than any other support channel, including phone. And they are no longer just looking for customer support directly on companies’ Facebook or Twitter sites. They are seeking help from their peers for quick and easy answers. Companies are recognizing this social service trend and are using customer communities as a platform to enable customers to socially self-serve. This approach can greatly enhance the overall service experience and reduce escalations to an agent. In looking at social service trends and benefits, it’s important to strategically think about the customer community implementation and planning process.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Polycom     Published Date: Feb 25, 2015
Video is already being utilized in most enterprises to some extent. The era of pervasive video has arrived, and with it the need to manage video holistically across the enterprise and throughout its lifecycle. Developing a proper strategy for management and governance can yield a competitive advantage especially when it is focused on key business outcomes.
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polycom, ecm, video, content, platform, vcm, corporate communications, content marketing
    
Polycom
Published By: Powered Inc.     Published Date: Mar 26, 2009
Read this report to learn how to harness the power of managed online communities to increase ROI and build relationships with your customers. Unlike other marketing programs, online communities allow businesses to engage with customers through a combination of expert content and online community interactions. Throughout the Customer Lifecycle - from Awareness to Advocacy – clients achieve measureable results with real-time data and insights.
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powered, social marketing, roi, benchmarking, customer satisfaction, brand affinity, brand loyalty, customer lifecycle
    
Powered Inc.
Published By: Red Hat     Published Date: Dec 22, 2010
Join us live starting at 7 a.m. EST on Jan. 26, 2011. The event will be on-demand worldwide the months following. The Red Hat Virtual Experience is a complimentary global online forum of Red Hat experts, partners, customers, and the open source community.
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red hat virtual experience, cloud computing, virtualization, collaboration
    
Red Hat
Published By: Red Hat     Published Date: Feb 25, 2019
Red Hat is a trusted partner to enterprise customers; cloud, software, and hardware suppliers; and the global open source community. A Red Hat® Enterprise Linux® subscription provides customers with direct access to innovation and advocacy—within the open source community and within a certified and trusted network of partners. Red Hat Enterprise Linux provides you with an innovative platform that serves as the foundation for your business. It is hardened, certified, and supported by the Red Hat Product Security team, support teams, and certified engineers. Red Hat supports your timelines and advocates for your requirements so you can focus on the work of your business rather than being your own operating system vendor. We use our leadership in the open source community to do the work that brings you the best of open source. Get direct access to: Technology-driven solutions Emerging technology Experience and support Continuous security Timeline support Download the whitepaper to lea
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Red Hat
Published By: SAP     Published Date: Mar 29, 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can then increase customer retention and foster development of a community of customers who serve as advocates for your business.
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sap crm, loyalty program, crm processes
    
SAP
Published By: Symantec     Published Date: Jul 28, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 29, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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malware, implications of malware, protecting from malware
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
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how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
Published By: Symantec     Published Date: Jul 30, 2014
This paper explains how malware works and the implications to clients, customers and the wider community.
Tags : 
how malware works, implications of malware, impacts of malware, website security, internet threats, security
    
Symantec
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