Selecting and implementing a software solution like an ERP or workforce management solution that touches multiple parts of the organization is never easy. It is a significant investment of money, time, and resources. But in the end, the capability, efficiency, and savings of both time and money make the effort well worth it. Particularly in the public sector, the sooner you can achieve a return on any investment, the better.
To create a successful workforce management deployment, the first step is to evaluate your WFM product and determine how you'll use it along with the processes and best practices that support it. Next, consider how your ACD is configured, what type of forecasting and scheduling practices you'll use and goals for various metrics including schedule adherence. For more insights, read how to get the most out of workforce management.
Workforce management is more than just software, It requires a large amount of process definition and organizational consideration. These considerations are critical to the success of any workforce management program -- read on to learn more!
A As the healthcare industry shifts focus from volume to value, standardization is needed to accurately benchmark labor resource utilization. This is the premise of a survey conducted by HealthLeaders Media and sponsored by Kronos. What constitutes direct patient care? Hands-on patient assessment, administering medications, and performing procedures clearly top the list. But can other activities be considered direct care too—even those not conducted in a patient’s presence?
Published By: Globoforce
Published Date: Aug 02, 2012
Employee engagement is one of the most important objectives for today's HR leaders. We know we need it. We know we want it. We know it boosts our bottom line. But what isn't always clear is what drives it, and how to get it. Connecting with employees effectively can be a mysterious puzzle at times. What is important to them? What would motivate them to work more productively? What makes them feel valued? There is, thankfully, a better way than tea leaves or crystal balls. Globoforce-the world leader in employee recognition-surveys fully-employed workers in the United States twice a year to answer those very questions. Our aim is to gain more insight into people's attitudes and perspectives on employee recognition, appreciation and engagement. By capturing the current mood of the U.S. workforce, we can examine broader trends in recognition and job satisfaction. The goal of this report is provide you with invaluable insights that can be used to craft strategies that will unify and engage your workforce and culture.
Published By: Workday
Published Date: Oct 15, 2013
Organisations committed to workforce visibility, alignment, and optimisation are well positioned to dominate in the new economy. These high-performing organisations achieve their goals via a unified human resource management, performance management, and financial management solution. They are responsive and adaptable to market realities, create a culture that is skilled at optimising talent, and are ready to outperform their competition. This paper, the last in a three-part series, shares the optimisation stories of four Workday customers.
With today's shortage of critical talent, strategic workforce planning is one of HR's most important responsibilities. Discover the common pitfalls that trap many companies-and how to avoid them. Get your compliments report from SuccessFactors now.
Executing talent management activities before they're needed is an earmark of a successful business. With aging workforces and a shortage of critical talent being among the biggest challenges facing today's businesses, strategic workforce planning – the discipline of forecasting future gaps between demand and supply of critical talent, to ensure that you have the appropriate workforce mix three, five or ten years from now – has become one of HR's most important responsibilities.
Download this white paper to gain a clear understanding of:
Where current employee scheduling practices fall short
5 concrete ways to empower employees and improve engagement through scheduling
Essential manager tools to look for in any workforce scheduling tool
What to expect from scheduling improvements
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions.
If you're like most businesses, you've already cut costs and avoided unnecessary expenses. At this point, you might feel like you've exhausted all the possibilities for managing costs and driving significant savings. This eBook looks at how you can cut costs even further without stifling business growth or reducing your workforce.
Published By: Workday
Published Date: Jan 31, 2019
Read the latest Gartner Magic Quadrant for Cloud HCM Suites to get a side-by-side comparison of key HCM vendors and learn why the world’s leading research and advisory company named Workday a leader for the third year in a row.
To thrive in today’s global business economy, you need voice systems that keep your clients connected and your employees productive. Spectrum Enterprise provides next generation communications solutions that deliver superior quality and cost advantages with modern collaboration features to keep your workforce and clients connected.
Now more than ever, service-centric businesses are turning to cloud solutions for critical administrative functions, including finance and HR. Read this report to better understand what you should look for in a cloud ERP system and gain a list of relevant vendors.
Windows 8.1 is ready to give your business the tools you need to meet your workers' changing IT needs in a way that's reliable, productive and secure. Designed to respond equally well to touch as it does to a keyboard and mouse, read this paper to learn more about how the new Windows addresses today's workforce needs by enhancing mobile productivity, end-to-end security, and addresses virtualization and management advancements.
Are your people and customers fully engaging with each other?
That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace.
With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
The old office concept is dead. Today’s workspaces have evolved. Modern offices leverage technology to connect their workforce to their organization’s mission, drive productivity and streamline the employee and visitor experience.
Are you looking to maximize the productivity of the workforce by shifting to the cloud? Do you have a robust Collaboration platform in place to enable the new world of work?
See for yourself all the reasons companies are shifting to the cloud and lowering total cost of ownership. Gain an edge by upgrading to Cisco Unified CM Version 9.0 or higher.
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