This paper summarises: What the new FCA whistleblower rules are and why they were introduced, how the rules will impact your company’s ethics and compliance efforts and what actions to take both before and after the rules are fully enforced
The 2017 EMEA & APAC Whistleblower Hotline Benchmark report was produced with data from companies of all sizes and industries across the region. Use the findings to put your company’s whistleblowing report data in context or gain organisational alignment to start your whistleblower programme.
Use this report to answer questions like:
• Am I getting too few or too many reports compared to like-sized companies?
• Is my organisation following up on cases in an appropriate timeframe?
• How can I more effectively follow-up on anonymous reports?
The data from your ethics and compliance helpline should be benchmarked against comparable organizations to assess program health and make improvements such as implementing policies, training employees, and conducting investigations. Learn everything you need to know about benchmarking your helpline data in our toolkit.
Ethics and compliance officers have many opportunities to leverage the data in their hotline and incident management systems to improve their compliance programmes— and their organisational culture of ethics and respect. This year’s benchmarks point to several opportunities to increase programme effectiveness.
Hotline data that is carefully tracked, reviewed, benchmarked and presented with sufficient context often provides the early warning signs needed to detect, prevent and resolve problems. We at NAVEX Global hope that this report is helpful to your organisation and we welcome any feedback on these findings.
The integrated hotline and incident management components are the employee facing “front end” of any whistleblower programme. As such, their proper implementation and management will determine how the programme is perceived by potential whistleblowers and other key stakeholders.
The hotline will also largely conclude how effective and efficient the programme is in meeting its overall objectives.
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