WebRTC, web real-time communications, is one of the hottest topics in the video communications industry, and for good reason. In a nutshell, WebRTC enables a user to connect over video without having to download a software client or plugin, and no username or password is required. Basically, all you need is a webcam, an Internet connection and the right browser (for example, the latest versions of Mozilla® or Chrome™), and you can connect over video with colleagues, partners, vendors and customers.
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
Online video plays a critical role in today's digital marketing strategies for engaging with consumers. With a majority of U.S. web users regularly watching video, the potential for online video is clear: It can effectively drive clicks and conversions, turning casual consumers into loyal customers. Conversion is one of the most powerful and easily measurable benefits of video. A well-placed video supporting complex products and services can create up to a 90% conversion uplift.
Learn how to improve customer experience and transform visitors into repeat customers by:
* Customizing your video player to match your brand
* Making your video shareable with unique URLs
* Deploying video without increasing costs
* Using web acceleration to improve video performance
Learn how to use every mobile opportunity to your advantage. This report shows you how to:
. Optimize your website for mobile devices
. Take advantage of mobile context
. Create richer mobile experiences by adding video and interactivity
Today’s IT professionals are well aware that users expect fast, reliable access to ever-growing amounts of data – from web content, to videos, to business intelligence data and more. Meeting the challenges of this exponential growth is nearly impossible with existing, spinning media storage technology. Hard disk drives (HDDs) have been the standard in data storage for decades, but they can no longer satisfy. They create bottlenecks in data access, they fail to meet the growing demands of higher user expectations, and they consume too much power. Download to learn how to solve this issue.
Kim Komando, “America’s Digital Goddess,” is a leading radio host and web entrepreneur. Every month her video-taped three-hour weekly radio show adds 2.8 TB of video content to its extensive playback library. Switching from their current storage solution, a combination of NAS Arrays and Tape Drives, to Wasabi not only generated huge savings it was simpler and faster. Plus, since Cloudberry works seamlessly with Wasabi, the show also enjoys efficient and cost-effective remote data protection. In this Case Study read in detail how the ‘Kim Komando Show’ made the transition to next generation cloud storage.
This webinar reveals the changes the Aerospace and Defense landscape has experienced recently.
Watch this video now to find out how to:
• Innovate with Flat Budgets
• Master the growing Complexity of Programs
• Evolve your Work Force
• Achieve record setting production rates
View this webinar now to find out more.
Social and technological changes are transforming the nature of network traffic, raising network costs and performance issues. Learn how to proactively manage the WAN as new Web protocols, consumer and corporate video and cloud-delivered applications become mainstream.
Web conferencing can be used in many meeting scenarios, from internal collaboration to presentations, training and large events. IT leaders must examine the use cases that will drive their requirements for a portfolio of online meeting technologies.
Founded in 2011 by Eric S. Yuan and other senior executives and engineers from WebEx and Cisco, California-based Zoom Video Communications (Zoom) offers cloud-based collaboration services.
When first launched, Zoom was heavily focused on video conferencing. Over time, the company has expanded its service to include additional capabilities such as audio dial-in with local numbers around the world, group messaging, wireless presentation, content co-annotation, and more.
See Jack? Oh no. Jack is frustrated.
He wants to know something: Why can't the people at his agency meet and collaborate on the web with anybody, anywhere, at a moment's notice, without worrying about security?
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location.
Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
Go ahead. Create and join meetings easily from your computer
or mobile device. Invite participants to share content in
real time. See who you’re talking to. All in a highly secure
This is now reality for government agencies, thanks to Cisco
WebEx® Web Conferencing, a FedRAMP-compliant service.
As a FedRAMP-compliant solution provided by the market
leader in web and video conferencing, Cisco WebEx Web
Conferencing lets you:
• Easily meet face to face with meeting participants from
• See and hear the same information at the same time with
• Collaborate and increase productivity without the need for
• Make meetings more engaging with high-definition (HD)
video, audio, and content sharing
Published By: Brightcove
Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.
"Hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of multiple endpoints to deliver applications, sites and services, requiring a performance management strategy to ensure those services reach users effectively.
This educational webinar will cover the importance of:
• Optimizing round trip times and latency, with clear real-time data
• Understanding the importance of load balancing and active failover
• Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities
Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success! Watch now!
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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