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tracking resolution

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Published By: EMC     Published Date: Apr 18, 2013
See how RSA Archer Risk Management enables you to proactively address risks to your organization with a central GRC management system for identifying risks, evaluating their impact, relating them to mitigating controls, and tracking their resolution.
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risk assessment, risk management, it infrastructure, governance, tracking resolution, compliance, grc
    
EMC
Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. Itís unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
Tags : 
itsm, it service management, reporting, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 13, 2017
The End of Now. The Beginning of Now. Your IT service desk is swamped from the moment work begins. Itís unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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ServiceNow
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