Published By: Genesys
Published Date: Aug 11, 2016
Download now! Learn how to evaluate the financial impact of your Omnichannel Engagement Center Solution investment. Also learn how you can achieve the following benefits:
• 50% reduction in cost to integrate new contact center agents
• 50% reduction in customer abandonment at key points in the customer journey
• 12.5% improvement in agent handle time
Published By: Red Hat
Published Date: Sep 08, 2017
Red Hat commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Red Hat® Virtualization. This study provides readers with a framework to evaluate the potential financial impact of Red Hat Virtualization on their organizations.
"Achieving Application Delivery Velocity with a 482% ROI
IBM commissioned Forrester Consulting to conduct their Total Economic Impact™ (TEI) study that examines and quantifies potential return on investment (ROI) for IBM UrbanCode Deploy within an enterprise DevOps environment. The study determined that a composite organization, based on the customers interviewed, experienced an ROI of 482%!
Read the Forrester Consulting study and learn learn how these enterprise organizations achieved:
97% reduction in the cost of releases
Reduction in the risk of failed deployments
75% faster deployment times
Download Study – See how IBM UrbanCode brings deployment velocity while reducing release costs"
Workiva commissioned Forrester Consulting to conduct a Total Economic ImpactTM study and examine the potential return on investment (ROI) enterprises may realize by deploying Wdesk for Controls Management. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Wdesk on their organizations and how it can be leveraged to optimize the processes necessary to deliver Sarbanes-Oxley (SOX) compliance.
This in-depth financial summary finds a 238% three-year, risk-adjusted ROI for a large auto parts retailer. Key outcomes include reduced the effort required to formulate and update processes and controls for SOX compliance resulting in a three-year benefit of $190,568, and simplified audit efforts with improved audit trails in financial controls, delivering three-year present value benefits of $128,965.
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