CRM has proven its ability to enhance business performance time and time again. However, the path to eff ective implementation is not always easy — complexities often arise as a result of trying to align an entire company behind the concept. You can fi nd the success that comes from leveraging customer knowledge to the fullest measure by following these 10 steps. Learn more today!
Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.
Download this side-by-side comparison guide that breaks down the industry's top 15 CRM players (including Salesforce.com, RightNow Technologies, NetSuite, Microsoft, Entellium, SugarCRM and Oracle) so you can quickly and easily compare the features and costs of each. Learn more today!
Published By: Tippit ERP
Published Date: May 18, 2009
Download this side-by-side comparison guide that breaks down the industry's top 11 ERP players (including Epicor, Infor, Microsoft, and NetSuite) so you can quickly and easily compare the features and costs of each. Learn more today!
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately.
With any technology, the vendor's job is to try to sell you their product, and they may rely on promises, superlative language and sparkling product demos to try to sway you. And with the midmarket ERP landscape crowded with players vying for your business's dollar, the prospect of choosing the right solution can seem even more daunting. But armed with these 10 questions, you'll be able to see through the hype and narrow down a few vendors that can really deliver what you need.
Until recently, ERP solutions were considered out of the question for all but the largest companies, due to the technology's complexity and large price tags. However, these days, midmarket companies have more choices than ever when it comes to ERP solutions, as competition between vendors has heated up. This Buyer's Guide can help you answer the big (and small) questions so you can make an informed buying decision.
So your midmarket company has done its research and has settled on what you feel is the perfect ERP (Enterprise Resource Planning) solution? Not so fast. Before you sign on the dotted line, consider these 12 key points to ensure you're making the best possible decision.
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