The asset and fund management industry has grown signifcantly in the last decade, with surveys indicating about 65 percent growth since 2007, to over USD 80 trillion in assets under management worldwide.
As its importance to the world financial system – linking those with money to invest with enterprises and activities that require funding – is increasingly recognized, so both the industry and the regulators that police the sector become more prominent.
The industry and regulators are coming under pressure from a range of “external” voices – demanding investors and consumer groups, clamoring political and economic needs, changing priorities and hopes of civil society, an increasingly noisy press, the explosion in social media and the rapid growth of new technologies.
This sea of voices is directly influencing the regulatory agenda and increasing expectations on the industry. A fundamental rethink of firms’ mindset and investment offerings is required.
Published By: InMoment
Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt
is not enough to accurately determine your guests’ needs. Guests need
to be presented with the option to share feedback at the right time for
them—whenever, wherever, and however they want to. At the same time,
the volume of feedback requests and the length of surveys often result in
survey fatigue and other negative emotions in guests.
This is just one of the complex issues restaurant brands find themselves
facing today. Others include:
• How do I understand the experience every individual guest has with
• How do I communicate with them in a way that they’re more likely to
• How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
Forrester conducted in-depth surveys with 330 global BI decision-makers and found strong correlations between overall company success and adoption of innovative BI, analytics, and big data tools. In this paper, you will learn what separates the leading companies from the rest when it comes to exploiting innovative technologies in BI and analytics, and what steps you can take to either stay a leader or join their ranks.
Published By: Red Hat
Published Date: Aug 22, 2018
Unlike surveys that just look at what respondents say at a specific point in time, the BPTrends survey has been asking questions of process practitioners for over a decade. Thus, we are in a good position to generalize about ongoing trends in process work. Broadly speaking, the interest in business process change has evolved slowly. For some organizations the progress has been dramatic, but for most, their process initiatives are best described by the phrase “two steps forward; one step back.” An amazing number of organizations have focused on process work for several years, made significant progress, then, seemingly forgotten all about their process work, regressed, and then, a few years later, started up again.
The Marcus Buckingham Company, an ADP Company, commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying StandOut. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of StandOut on their organizations.
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using StandOut. StandOut is an integrated suite that pairs a technology platform with coaching to help organizations achieve their talent activation goals.
Prior to using StandOut, the interviewed organizations did not have a structured program to improve and measure employee engagement and performance. Organizations used annual surveys and annual performance reviews, and some even encouraged weekly check-ins, but there was no guidance on how to complete these tasks, and the data t
The stats, risks, and tactics you need to shape your mobile strategy are in this definitive guide!
We’ve compiled all the stats you need from first- and third-party surveys. We’ve identified the key risks. And, we’ve outlined the tactics you can put in place. With this definitive guide, you will have everything you need to shape a mobile strategy that succeeds.
Get this guide now.
Forrester presents the relevant endpoint security data from their most recent surveys, with special attention given to those trends affecting SMBs (firms with 20 to 999 employees) and enterprises (firms with 1,000+ employees), along with analysis that explains the data in the context of the overall security landscape. As organizations prepare for the 2015 budget cycle, security and risk (S&R) professionals should use this annual report to help benchmark their organization’s spending patterns against those of their peers — while keeping an eye on current trends affecting endpoint security — in order to strategize their endpoint security adoption decisions. Please download this Forrester Research report, offered compliments of Dell, for more information.
When it comes to the middle market, Key has a dedication like no other bank. Our commitment and focus allow us to deliver relevant, actionable, and tailored solutions for middle market companies. As part of this commitment, KeyBank conducts quarterly surveys with middle market executives. These surveys help us discover overall industry sentiment on topics of importance to you. We believe that the more we know, the better we can serve you. Check out what leaders are saying about their outlook on the U.S. economy, expansion plans, and their thoughts on changing healthcare policy when you read our latest quarterly report.
Published By: SAP Concur
Published Date: Sep 25, 2019
"Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organisation – is no exception. Yet in Singapore and Malaysia, many organisations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organisations in each country, across various industries.
Download this Deloitte study to understand why automation is the top initiative for organisations today.
Through a collaborative, groundbreaking study with three prominent U.S. business schools, Senn Delaney has discovered that people who operate from a unique set of three core principles consistently perform at the top 10 percent of performance ratings. The joint study and subsequent research and surveys led to creation of our new, evidence-based, practical performance model that can be taught, practiced, reinforced, applied and measured.
Despite long-standing concerns captured in a myriad of surveys, security in the cloud has progressed to a more practical and achievable level.
The cloud represents a shared security responsibility model whereby that responsibility is split between the Cloud Service Provider and the cloud customer. For organisations moving some or all of their applications and data to the cloud, acceptance of this model clears the way to more thoughtful consideration for how security can and should be architected — from the ground up. As a result, IT and IT Security leaders now have a much clearer trajectory to support their business operations in the cloud in a secure manner.
This book is a quick guide to understanding IT policy compliance. It surveys the best steps for preparing your organization's IT operations to comply with laws and regulations - and how to prove compliance to an auditor.
Published By: New Relic
Published Date: Apr 07, 2015
It’s all too easy for CIOs and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational efficiency. However, to get your cloud strategy right, you have to learn to move away from measuring the success of change against technology management care-abouts and focus on the priorities of the business. Forrester’s Business Technographics® surveys show a stark disconnect between technology management’s and the business’ desired outcomes from cloud computing; embracing the shift to cloud services means driving and measuring its success against metrics defined by the business before those of IT. This report outlines the strategic plan of Forrester’s solution for CIOs working on cloud computing. This report is designed to help you onboard the business to your cloud strategy.
Five high-value uses for big data: IBM has conducted surveys, studied analysts’ findings, talked with more than 300 customers and prospects and implemented hundreds of big data solutions. As a result, it has identified five high-value use cases that enable organizations to gain new value from big data.
Published By: Delphix
Published Date: May 28, 2015
A new generation of tools is bringing agility to components of IT operations . Learn how recent advancements in agile data management, data virtualization, and data masking are combining to help companies achieve previously unachievable breakthroughs in IT security and risk management. Starting with a technical dive into data masking and the key concepts surrounding “virtual data”, this eBook also leverages exhaustive industry research and company surveys to translate the business value associated with these solutions.
In this webinar, you will learn:
- How to create a safe environment for honest feedback so it’s an invitation, not an imposition
- Best practices for collecting feedback, from unstructured conversations to regular pulse surveys
- What to do with the data you’ve collected, and how to use insights to create action plans that result in happier employees and better business performance
Are you aware of the ongoing dialog about your products and services? Are you participating? Recent surveys show that organizations that deliver good customer experiences are reaping greater revenues than those that don’t. Yet companies are struggling to pivot towards the customer, because it often requires a complete overhaul of management, culture and technologies. This session will show how to defeat content chaos, streamline and accelerate onboarding and service processes, minimize friction with customers, use analytics to anticipate and prepare for customer needs, and give your front-line people the tools they need to offer a superior experience that will grow your revenues and generate great word of mouth.
A number of recent surveys indicate that cloud costs are becoming a major
concern for businesses, many of whom have found cloud computing to be
more expensive than they thought. The surveys align with Gartner’s 2017
prediction that “through 2020, 80% of businesses will overshoot their cloud
infrastructure as a service (IaaS) budgets due to a lack of cost optimization
This could be due to a lack of understanding about cloud pricing, or a lack
of knowledge about the full range of measures that can be taken to reduce
cloud costs. The one area in which businesses are struggling to control
costs more than any other is the hybrid cloud. Analysts attribute hybrid
cloud overspend to the complexity of operating a private or public cloud in
conjunction with an on-premises infrastructure.
Businesses using VMware Cloud (VMC) on AWS don’t experience as much
operational complexity in their hybrid environments, but they can still be
guilty of overspending.
This eBook will offer 6 Ways to
Analytics has permeated, virtually, every department within an organization. It’s no longer a ‘nice to have’. It’s an organizational imperative. HR, specifically, collects a wealth of data; from recruiting applications, employee surveys, performance management data and it sits in systems that remain largely untapped. This data can help drive strategic decisions about your workforce. Analytic tools have, historically, been difficult to use and required heavy IT lifting in order to get the most out of them. What if an analytics system learned and continue to learn as it experienced new information, new scenarios, and new responses. This is referred to as Cognitive Computing and is key to providing an analytics system that is easy to use but extremely powerful.
1. Meet the new healthcare consumer
The consumerization of healthcare, major demographic shifts, and the migration
to mobile and social media are tilting the balance of power away from traditional
healthcare marketers and into the hands of potential patients.
2. Online reputation is the new competitive frontier for marketers
Healthcare brands are no longer controlled by marketers. Patient feedback about
doctors and facilities online is leading to total market transparency for healthcare
consumers. CG-CAHPS surveys only go so far in providing social proof.
3. Healthcare branding is becoming hyper-local
In the search for providers, all branding is local – at the level of individual
practitioners and facilities. Proliferating points of presence on the web make this
a challenge that requires technology. But healthcare marketers who scale online
review volume and quality will be rewarded with higher search visibility.
4. Business implications
Online ratings and reviews stand between everyth
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the
outcome of your patient satisfaction surveys by reading online reviews from past and present patients?
And more importantly, does improving your hospital’s online reputation improve HCAHPS scores?
Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital
survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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