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Results 126 - 150 of 174Sort Results By: Published Date | Title | Company Name
Published By: Oracle Primavera     Published Date: Oct 09, 2015
Enterprise project portfolio management (EPPM) is mission critical to the oil and gas industry, which is driven by billions of dollars in capital investments. These large-scale exploration and production projects, if they fail, have an impact on the company and their share price. EPPM provides that full end-to-end capability to support the capital asset lifecycle – from planning, building & construction, operation & maintenance, to decommissioning. Read seven quick wins to lower costs and discover how to accelerate revenue.
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oracle, eppm, capital asset, capital asset lifecycle, project management, portfolio management, capital projects, strategic planning
    
Oracle Primavera
Published By: BillingPlatform     Published Date: Jul 30, 2019
Explore Every Option Before Choosing Your Monetization Strategy When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor. There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization. Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics: • Question to answer before implementing a billing system • Considerations for building a billing system • Costs of building your own system • Considerations for buying a billing system • Common billing system requirements to consider By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
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BillingPlatform
Published By: IBM APAC     Published Date: Nov 13, 2018
Expert single-source support across your entire multivendor IT environment, help reduce complexity, decrease costs and ensure availability
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IBM APAC
Published By: Red Hat     Published Date: Jul 17, 2014
As a strategic partner in your business, you need to respond to growing business demand. Unfortunately, you face several challenges. Your complex IT environment is costly to manage and has a high downtime risk. Most of your resources and budget likely go to maintaining the stability, security and reliability of your IT system. Your organization might lack the processes needed to confidently manage support issues, IT transitions and new application deployments. In this whitepaper you will read about how to maximize uptime, reduce management costs, and quickly respond to business demands.
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business demand, security, it transitions, new applications, it systems, efficiency, maximize uptime, manage costs
    
Red Hat
Published By: IBM     Published Date: Jul 10, 2009
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
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soa, ibm, cost cutting, service oriented architecture, roi, return on investment, plug and play, real time data
    
IBM
Published By: HP Data Center     Published Date: Mar 25, 2009
The need for reliable data centers is growing, especially in the small to medium sized business market.  So too is the price of data centers -- both in terms of initial cost and Total Cost of Ownership (TCO) -- as equipment, service and utility costs continue to escalate.  How is a data center manager going to support an IT-based business strategy that hinges on high availability, at a reasonable business cost?  Insource? Outsource? Build? Lease? This presentation looks at the factors driving data centers costs, their impact, how they can be controlled, and how to justify the data center you need.
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data center costs, hp data center, tco, total cost of ownership, price of data centers, it spending, it architecture, insource
    
HP Data Center
Published By: CDW     Published Date: Feb 24, 2015
All organizations require software systems to conduct daily operations. These strategic enterprise assets are often acquired or created in isolation of each other as an organization grows, particularly for those that provide services rather than physical products. Over time, these systems become complex, overlapping and highly dependent on one another, so more effort must be expended to discover the full effects of any system change. The ability of an entity to update, replace or improve the overall capabilities of the enterprise can become severely impaired. Moreover, support and administrative costs for these critical assets inevitably grow to be a major burden. Add to all this the need to control licensing, follow the organization’s policies and ensure security for the internal network, and it becomes clear that some manner of oversight is required for the enterprise to be successful.
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sam, software asset management, strategic enterprise assets, license utilization, cloud based computing, network security
    
CDW
Published By: Bomgar     Published Date: Feb 28, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
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virtual support, customer service, customer support, remote support, remote workers, bomgar, remote access
    
Bomgar
Published By: WebEx Communications     Published Date: Dec 14, 2007
Based on a survey conducted by ServiceXRG, this paper explores the use and effectiveness of remote support technology across all industry sectors and how companies can take remote support to the next level to significantly improve the support transaction process, reduce service delivery costs and increase solution effectiveness.
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remote support, remote access, help desk, helpdesk, customer support, support, customer experience, customer satisfaction
    
WebEx Communications
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco
Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH
Published By: Jive Software     Published Date: Jun 26, 2013
Balancing customer service quality and costs is an ongoing battle for most organizations. Superior service means higher labor spend, but shunting customers into long support queues and confusing self-help areas costs companies loyalty and retention. Conventional technologies don’t help much: They’re fragmented, with no unified view of customer interactions; they don’t provide effective peer-based support, leaving customers frustrated and dissatisfied; and they do nothing to improve retention, knowledge-sharing and overall enablement of service rep teams. Learn how social business tools eliminate the conventional cost/quality trade-offs.
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customer service, customer service quality, customer experience
    
Jive Software
Published By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
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jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support
    
Jive Software
Published By: Dell     Published Date: Nov 02, 2018
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs. In fact, respondents to ESG’s ongoing research consistently cite cost reduction as one of the top business drivers affecting their IT spending. When asked in a research survey how their organizations intended to contain costs in 2017, 27% of respondents said that they would be purchasing new technologies with better ROI. 1
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Dell
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
To out-innovate and out-pace their competition, organizations must be on a consistent path to keep their infrastructure modern. IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs.
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Dell APAC
Published By: Mimecast     Published Date: Apr 16, 2009
According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. if not more. As a result of this growth, the handling of email has become a critical business, IT and regulatory issue - driving the need for email archiving solutions. Most organizations looking for an email archiving solution are motivated by four reasons: mailbox/server management, compliance/records retention, eDiscovery/litigation support, and knowledge management/IP protection. In addition to these challenges, IT departments want to know how to control costs of the email environment, while keeping important data accessible for business, legal and regulatory users.
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mimecast, saas, email solutions, email managemeng, archiving, ediscovery, mailbox, compliance
    
Mimecast
Published By: Subrago     Published Date: Apr 30, 2009
The key objective of this white paper is to highlight the key issues and discuss processes and controls required to build a high performing IT support organization.
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it support, subrago, it costs, customer transaction, high performing it support, it dependency, tolerance level, production services
    
Subrago
Published By: Rackspace     Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires. To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines: • Considerations - the motivations around a move to the cloud • Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach • Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
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Rackspace
Published By: HP Data Center     Published Date: Mar 25, 2009
To accommodate increasingly dense technology environments, increasingly critical business applications, and increasingly stringent service level demands, data centers are typically engineered to deliver the highest-affordable availability levels facility-wide. Within this monolithic design approach, the same levels of mechanical, electrical, and IT infrastructure are installed to support systems and applications regardless of their criticality or business risk if unplanned downtime occurs. Typically, high redundancy designs are deployed in order to provide for all eventualities. The result, in many instances, is to unnecessarily drive up both upfront construction or retro-fitting costs and ongoing operating expenses.
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hp data center, hybrid data center, dense technology environments, hybrid data center, critical business applications, it infrastructure, high redundancy designs, pods
    
HP Data Center
Published By: ASG Software Solutions     Published Date: Aug 10, 2008
Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: Dell EMC EMEA     Published Date: Feb 28, 2019
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations. Download this white paper to learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA
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