Application consolidation can be an important cloud initiative. By consolidating applications on an all-flash, cloud-centric platform, IT has the opportunity to reduce costs, lower risk and support a more integrated and interoperable infrastructure. But for any organization thinking about application consolidation, it is important to closely evaluate the features and functions of the underlying all-flash storage platform.
You want to make sure that your platform not only delivers the performance you need, but also enables you to reduce costs, eliminate migrations, simplify operations and support cloud-enabled business agility.
Apache Hadoop technology is transforming the economics and dynamics of big data initiatives by supporting new processes and architectures that can help cut costs, increase revenue and create competitive advantage.
Apache Hadoop technology is transforming the economics and dynamics of big data initiatives by supporting new processes and architectures that can help cut costs, increase revenue and create competitive advantage. An effective big data integration solution delivers simplicity, speed, scalability, functionality and governance to produce consumable data.
To cut through this misinformation and develop an adoption plan for your Hadoop big data project, you must follow a best practices approach that takes into account emerging technologies, scalability requirements, and current resources and skill levels.
Published By: LogMeIn
Published Date: Mar 01, 2012
This paper explores the challenges of supporting a remote workforce with legacy tools such as RDP, pcAnywhere, VPNs and VNC and identifies best practices that organizations can use to choose helpdesk tools that better support today's workforce while also cutting costs.
Published By: LogMeIn
Published Date: Mar 01, 2012
Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. LogMeIn consults daily with helpdesk and operations managers and here's what we've learned are the top five hidden costs of using legacy tools to provide remote support.
Published By: Red Hat
Published Date: Jul 17, 2014
As a strategic partner in your business, you need to respond to growing business demand. Unfortunately, you face several challenges. Your complex IT environment is costly to manage and has a high downtime risk. Most of your resources and budget likely go to maintaining the stability, security and reliability of your IT system. Your organization might lack the processes needed to confidently manage support issues, IT transitions and new application deployments.
In this whitepaper you will read about how to maximize uptime, reduce management costs, and quickly respond to business demands.
TAKE YOUR MOBILITY STRATEGY TO THE NEXT LEVEL WITH UEM
MDM and EMM were only the beginning of the modern workspace evolution. Now, more people than ever before are working remotely—introducing a proliferation of assorted devices and platforms that need to be managed and secured in the enterprise, and consequently creating unprecedented challenges for IT and business leaders. The solution? Unified endpoint management (UEM).
In this eBook, you'll learn the key business risks you could face without a comprehensive UEM solution:
• Traditional management tools unable to support remote workforces
• Siloed management tools leading to higher IT costs
• Lack of visibility across endpoints increasing security risks
• Disengaged employees driven by a poor user experience
Published By: ServiceNow
Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA).
And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including:
Increasing divergence of IT and business performance
Rising costs due to service delivery complexity
Inability to measure and protect a business from potential risks
Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
Published By: ServiceNow
Published Date: Jan 13, 2017
Overcome these four obstacles to deliver IT services everyone will love
You and your company deserve a service desk that is truly helpful. Learn from this blueprint how to deliver a delightful IT experience that will help you go from:
Poor support to customer delight
No control to a predictable experience
Managing costs to demonstrating value
Rigid to agile
Published By: Red Hat
Published Date: Jan 03, 2018
IDC’s research shows that interviewed organizations capture significant value by investing in Red Hat JBoss
solutions rather than using unsupported community software.
Stated differently, these organizations are avoiding significant potential hidden costs of using alternative
unsupported community software in terms of:
Published By: LogMeIn
Published Date: Jun 13, 2012
Live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. This helpful guide features the responses to ten key questions that will help you identify the right product for your business.
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
In the world of retail, the only returns you want are returns on your business investments. With Epicor Eagle N Series, you get precisely that—a tool that is engineered to go the distance, hit revenue and profit targets, keep customers coming back, and deliver great returns on your technology investment.
The latest technology advances, and higher customer expectations, make it critical to have a solution in place meets your business goals and your customer’s needs. This eBook details seven way you can make your Point of Sale system deliver growth and profits including--
• Easy-to-use inventory management tools
• Ability to streamline and simplify everyday processes
• Keep customers coming back with customized loyalty programs
• Get the advantage in-the-aisles with check-out and support through your mobile device
This eBook includes comments from Epicor customers that are using the tools Eagle provides to reduce inventory costs, increase margins, and drive customer loyalty.
Published By: Zendesk
Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way.
We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place.
If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
The constant growth of cloud, IoT, virtualization, mobility, and digital transformation has brought tectonic changes to the world of networking. Long viewed as a bastion of single-purpose, inflexible, and closed solutions, networks have started to transform in line with the demands for flexibility, scalability, ease of management, interoperability, and application support. Networking departments need to achieve all of the tasks above while keeping costs under control. Additionally, security requirements for the new network are not letting up — quite the opposite, as the virtualized network (and general IT) environment requires rethinking, virtualization, and evolution of security architectures.
Published By: HP Inc.
Published Date: Jun 20, 2019
Today’s IT departments face a unique set of challenges. On one hand, they have evolved from helpdesk support teams to key business enablers and must maintain increasingly complex IT landscapes while combatting significantly larger cyber security threats. On the other hand, they have to manage constant change with fewer resources and static, or minimally-increasing, budgets. As a result, many are looking to reduce costs while increasing efficiency and productivity. Some, in fact, are looking to Device as a Service, or DaaS.
If you're looking for more reasons to convince your CFOs that DaaS is a smart move, download the whitepaper to explore five big benefits of deploying a best-in-class DaaS solution.
I don’t think it’s too much at all. However, I would recommend including some bullets calling out key points from the paper and a distinct call-to-action. Something like this:
At the start of every year, more than 80% of your annual IT spend is likely already committed – in the form of depreciation, maintenance, and support for infrastructure – inhibiting your ability to bring new capabilities to the business.
Making matters worse, these dollars often lie hidden in the form of inefficient or ill-advised software license management. If you don’t have the luxury of a mature vendor management function, you probably struggle to see the full picture of your future maintenance costs.
This guide will give you the tools to assess your IT spend by identifying potential blind spots and uncovering the benefits of ELAs and TLAs. Some blind spots may include:
• Limited visibility
• Productivity barriers
• Risk exposures
Download now to learn how to formulate a plan to yield savings--savings that fa
Today's mobile workforce can help drive efficiency and boost the bottom line for your organization. However, it is essential that the helpdesk have the right tools to support a widespread employee base. This paper explores the challenges of supporting a remote workforce with legacy tools such as RDPT, pcAnywhereT, VPNs and VNCT and identifies best practices that organizations can use to choose helpdesk tools that better support today's workforce while also cutting costs.
Balancing customer service quality and costs is an ongoing battle for most organizations. Superior service means higher labor spend, but shunting customers into long support queues and confusing self-help areas costs companies loyalty and retention. Conventional technologies don’t help much: They’re fragmented, with no unified view of customer interactions; they don’t provide effective peer-based support, leaving customers frustrated and dissatisfied; and they do nothing to improve retention, knowledge-sharing and overall enablement of service rep teams. Learn how social business tools eliminate the conventional cost/quality trade-offs.
Gone are the days when mobility involved simply choosing a standardized device. Today, Enterprise IT leaders have to think about not just devices, but apps, data, storage, management (of devices, apps, content, and telecom expenses), security, and support. If you don’t consider your overall business goals as you develop and refine your mobility strategy, you risk investing in mobile technology for mobility’s sake alone. Smart decisions make it easier to adapt over time while keeping a lid on costs. Skyrocketing mobility costs are a common fear for organizations, but careful planning will help keep your mobility spend safely earthbound.
"Today’s technology advances at a fast rate. Attempting to adopt modern architectures can uncover a knowledge gap with developers, who might be unfamiliar with new architecture patterns and frameworks. This includes adopting cloud-native architectures to help with greater efficiency and cost benefits.
TIBCO’s integration solutions helps enable you to create an environment that simplifies the building of cloud-native applications, with support for modern architectures, such as microservices, event-driven APIs, serverless, and edge deployment.
Download this solution brief to see how you can help accelerate your development on AWS cloud by:
• Helping reduce your costs with modern application microservices and functions
• Seamlessly migrating your integration workloads to Amazon Elastic Container Service using out-of-the-box migration utilities
• Connecting your cloud, on-premises, and edge data sources, regardless of data formats "
Research and Education (R&E) networks are experiencing a surge in capacity demand as a result of the massive growth of streaming media (Netflix, Facebook, YouTube), growing utilization of public cloud services, and the continued need to support large scientific data file transfers for researchers collaborating around the globe. This increase in traffic is driving many operators to evaluate network backbone upgrades to 100G. Upgrading is necessary but costly. But what if operators could upgrade their R&E networks to 100G for 50 percent less CAPEX investment and extend the life of the existing routers, while actually simplifying the architecture to enable lower operational costs? Download our app note to learn how.
Published By: Forcepoint
Published Date: Jun 06, 2019
In a recent study, IDC analyzed the business value and benefits of supporting network operations with Forcepoint NGFW solutions. The research included interviews with eight organizations relying upon Forcepoint’s NGFW to connect and protect their networks and business operations.
IDC created a model based upon their analysis to identify the costs and real benefits of deploying Forcepoint NGFW. The highlights of this analytical model are captured in their Business Value Snapshot; and the complete results are available for download now in the IDC Quantifying the Operational and Security Results of Switching to Forcepoint NGFW Whitepaper.
Download the Snapshot now
Download the IDC Whitepaper now to learn how the eight organizations surveyed realized improved efficiency, availability and security with Forcepoint NGFW, as well as a return of cost in only seven months and an average 5-year ROI of 510%.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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