Looking to increase billable utilization for your project teams? While creating high levels of employee satisfaction? And avoiding talent burnout? The top five percent of professional services organizations (PSOs) are experiencing low levels of talent attrition, high levels of employee satisfaction, impressive billable staff utilization rates, and increased revenue from every employee, consultant, and project. Download this eGuide to discover how.
Despite increasingly complex data center environments, IT is expected to provide business owners with faster service, higher reliability, and greater agility than ever before – all within a tight budget. It is impossible to meet these goals with manual IT processes. However, EMA research shows that IT Process Automation (ITPA) helps achieve these goals, delivering annual savings of $500,000 on staff costs alone, and 64 hours of additional uptime per year – plus improved resource utilization, security and compliance, problem response times, and agility.
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW