Microservices are a type of software architecture where large applications are made up
of small, self-contained units working together through APIs that are not dependent
on a specific language. Each service has a limited scope, concentrates on a particular
task and is highly independent. This setup allows IT managers and developers to build
systems in a modular way. In his book, “Building Microservices,” Sam Newman said
microservices are small, focused components built to do a single thing very well.
Published By: Salesforce
Published Date: Aug 01, 2016
This e-book will help you learn how to build a great software as a service (SaaS) business. It will show you how partnering with Salesforce gives you an unparalleled advantage in the marketplace to build, market, sell, and grow faster.
The most expensive software you’ll ever purchase is the software that no one uses. Are you interested in adding a benefits data platform to your HR stack, but you don’t know where to start? This whitepaper will act as your comprehensive guide.
• Learn what great benefits data partners offer for services and support
• Understand the key features and functionality you should look for
• Discover the evaluation criteria that will ensure a successful partnership
Published By: Partnerize
Published Date: Apr 16, 2019
An easy-to-use checklist for travel marketing leaders
Looking to find a better partner or affiliate management solution for your travel business? Making the right choice can be a lot simpler if you know what questions to ask. Learn what to look for in a software tool, service options, platform features, technology flexibility, insights, payment systems, and more with this fast-reading e-guide.
Enterprises are moving to a software-defined, private cloud data center model for agility, operational efficiency, and a self-service approach to deploying applications and associated services. They are utilizing a two-tier hybrid services architecture to get the benefits of specialized hardware for front door network services and scalable software for application, stack-specific services. Read this whitepaper to learn how to integrate the necessary services with the orchestration and automation systems of a software-defined data center.
Published By: Zendesk
Published Date: Aug 22, 2017
Happy customer support agents will not only provide a better customer experience but stay with your organization longer. This article focuses on how to improve the way your business interacts with support agents.
Do you recall the commercial a cellular provider once ran a that displayed cellular-connection “bars” above people’s heads to indicate the signal strength of the connection? Maybe that’s the way we can all look at employee engagement. Employee engagement is measurable, and we call that engagement signal strength (ESS). It’s not a static score, but a dynamic measurement that may change every day depending on what happens at work with a co-worker or supervisor, or at even home. This white paper from TharpeRobbins explains how you can understand your ESS and increase it with smart solutions.
SharePoint is a technology that most organizations have access to these days, yet it is one that is open not utilized fully. This is in part due to organizations not being fully aware of the breadth of SharePoint’s capabilities. Most SharePoint power users/administrators are aware they can leverage SharePoint as a document repository and to share data seamlessly with a group of colleagues, however, they often are not aware of how to leverage some of SharePoint’s key foundational components effectively. As someone who implements SharePoint, one of the biggest complaints we hear from organizations is users aren’t using it, adoption is low. Without user adoption no technology implementation project can be successful. It is difficult to pinpoint one reason that causes adoption to be low, however, taking steps to effectively build your SharePoint site with a solid foundation along with an end goal of high user adoption is a great way to start.
VMware Horizon® support for published applications provides exciting new opportunities for customers running Citrix XenApp. Tightly integrated with Microsoft Remote Desktop Services (RDS), VMware Horizon is a new option for delivering not just published applications and shared desktops, but also virtual desktops, software as a service (SaaS), and virtualized applications to the devices your end users want to use.
This white paper provides guidance for planning and undertaking a migration from Citrix XenApp to VMware Horizon. Four approaches to XenApp migration are detailed, including the major steps required for their implementation. Whether the goal is to migrate an existing XenApp infrastructure to Horizon, replace it with a new system, or simply integrate legacy Citrix infrastructure with your Horizon virtual desktop deployment, VMware has the innovative products and technology you need.
Whether you are leveraging the cloud for software as a service (SaaS), infrastructure as a service (IaaS), or platform as a service (PaaS), cloud security is a mandatory cost of doing business. In June 2016, Gartner issued a press release identifying the top information security technologies and included cloud access security brokers (CASBs) at the top of that list. Protecting your data and IP in the cloud is not an option.
Knowing that an ROI for a CASB could be longer term, how do you quickly quantify the additional value a CASB provides so that it gets a high priority in your already stretched information security budget? This white paper helps you to build a business case by walking you through the cost considerations and payback of a CASB. It demonstrates that a CASB provides stronger cloud protection at a lower cost than traditional security processes and tools.
Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.
The time has come to focus "aggressively on e-commerce technology, particularly on multichannel and personalization technologies." To fight this battle effectively, e-sellers must give customers reasons to choose them over their competitors.
The concept of “shifting left” has gained traction in
software development as a way to increase agility,
reduce cost, and improve product and release quality.
But shifting left has also been hailed as a powerful
method for optimizing IT service management. When
the service desk team shifts left, both end users and
service desk personnel benefit from greater efficiency
and service quality, which leads to happier, more
productive internal customers—and ultimately,
better business outcomes.
This Enterprise Strategy Group whitepaper reviews HP 3PAR Storage Adaptive Optimization software -- granular, automated, and policy-based service-level optimization and more. Learn how this combination is a thoughtful approach that can deliver.
HP ConvergedSystem 700 for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700 for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700 for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that is enabled for cloud management. Read this techincal whitepaper to learn more.
HP ConvergedSystem 700x for Virtualization has been designed to address one of today’s top priorities for IT organizations – reducing data center complexity. Pre-configured to meet a range of business needs, HP ConvergedSystem 700x for Virtualization offerings can be easily and rapidly deployed to support a variety of virtualized application environments. HP does all the work, using balanced building blocks of servers, storage, and networking, along with integrated management software and bundled support.HP ConvergedSystem 700x for Virtualization delivers a best-in-class virtualized infrastructure, with integrated software, hardware, services, and support – all delivered as a single, proven solution that can support multiple hypervisors and is enabled for cloud management. Read this technical whitepaper to learn more.
Focus on running your business, not your business IT. HP ServeIT combines the world’s most intelligent servers with associated software options, and services, to solve today's challenges while preparing you for future business growth. Whether you are just starting out in defining your IT requirements, are ramping up your IT investments and capabilities to prepare for further business growth, or you are growing your infrastructure to support a booming business, HP and our robust partner community are ready to help you take the next step on your business journey. Start today.
The Service Desk industry is moving at an ever-faster rate. Tasked with supporting an increasing array of technologies, services, software and devices, Service Desks have to be flexible and make decisions about what they support and what they don't. This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and centre of everything that the Service Desk does.
Published By: Frontrange
Published Date: Mar 13, 2013
Many IT organizations are excited about the prospects of incorporating Cloud-based technologies into their present/future vision. Download this whitepaper and learn how you can leverage Cloud services for increased resiliency and efficiency.
Prime your business for growth with a software-defined approach.
The current business-enterprise climate demands robust connectivity and delivery in services. As IT executives continue to invest in integrated infrastructure, companies that remain committed to hardware-centric infrastructure are being left behind and subsequently are exposing their enterprises to risk and loss. Liabilities include time wastage and financial costs in the management and maintenance of legacy infrastructure, creating a deficit in executives’ energy when it comes to innovation and future planning.
VMware’s Hyperconverged Infrastructure (HCI) is a malleable, sophisticated solution which facilitates the vital transition from physical to virtualized storage solutions. HCI is the foundation for the Software-Defined Data Center (SDDC) destined for leading enterprise operations.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW