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service delivery

Results 1 - 25 of 360Sort Results By: Published Date | Title | Company Name
Published By: FNT     Published Date: Feb 09, 2018
Download this white paper to learn how you can best integrate and capitalize on a combination of data center resources.
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colo, colocation, datacenter, connectivity, cloud, multi-tenant data center, mtdc, hybrid it, fnt_white_papers
    
FNT
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"In today’s Idea Economy, businesses need to turn ideas into services faster. Every new business and established enterprise is at risk of missing a market opportunity and being disrupted by a new idea or business model. It has never been easier, or more cru cial, to turn ideas into new products, services, or applications —and quickly drive them to market. But IT needs an infrastructure that enables them to partner with the business to speed the delivery of services."
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Hewlett Packard Enterprise
Published By: CA Technologies EMEA     Published Date: Sep 30, 2018
If you’re relying on manual processes for testing applications, artificial and automated intelligence (AI) and machine learning (ML) can help you build more efficient continuous frameworks for quality delivery. In this on-demand webinar, “Continuous Intelligent Testing: Applying AI and ML to Your Testing Practices,” you’ll learn how to: Use AI and ML as the new, necessary approach for testing intelligent applications. Strategically apply AI and ML to your testing practices. Identify the tangible benefits of continuous intelligent testing. Reduce risk while driving test efficiency and improvement. This webinar offers practical steps to applying AI and ML to your app testing. The speaker, Jeff Scheaffer, is senior vice president and general manager of the Continuous Delivery Business Unit at CA Technologies. His specialties include DevOps, Mobility, Software as a Service (SaaS) and Continuous Delivery (CDCI).
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Welcome to the very first edition of Modern Monitoring, a collection of articles and insights designed to help IT operations and DevOps professionals deliver more resilient, supportable and high-performance IT services. It’s perhaps a sign of the times that monitoring as a discipline is receiving much more attention within the biz tech community. And deservedly so. The new distributed application architectures being built, together with the dizzying pace of software delivery, demand new approaches in what’s traditionally been perceived as a “keeping the lights on” IT practice. Of course, there’s no better way to consider monitoring than to draw parallels with other practices in related fields. It’s why we’ve included a couple of pieces with a distinct aeronautical flavor that discuss importance of instrumentation and contextual awareness.
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CA Technologies EMEA
Published By: Genesys     Published Date: Jul 13, 2018
Ease, effectiveness and emotion drive great customer service, but top-line growth requires that application development and delivery (AD&D) professionals keep an eye on trends. Forrester Research has identified 10 customer service trends in 2018 for AD&D and others who support customer service. Before you strategize on improving your quality of service, read this Forrester Report by Vice President and Principal Analyst Kate Leggett. You’ll learn which investments are critical and the advantages of: • Focusing on context and inquiry type to deliver the best customer experience • Using automation and AI to uncover new revenue streams and transform operations • Exploring new labor models to maximize human connections in a digital world
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Genesys
Published By: ASG Software Solutions     Published Date: Jun 08, 2008
As organizations have improved service delivery, they have also turned their focus to presenting business value more positively. These organizations are beginning to develop true BSM systems in two ways: by understanding the metrics that successful businesses employ to determine the value of IT, and by linking these metrics and associated business services to IT infrastructure components.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Aug 09, 2008
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
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asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jun 24, 2008
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: IBM     Published Date: Jul 17, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running
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IBM
Published By: Lenovo and Intel     Published Date: Sep 12, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time.
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Lenovo and Intel
Published By: HP     Published Date: Dec 03, 2015
Service virtualization tools simulate software components so end-to-end testing can proceed even when dependent components are not available. That means teams can perform integration tests sooner and more often, accelerating the delivery of high-quality, thoroughly tested applications.
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service virtualization, software, testing, integration tests, applications, networking, it management
    
HP
Published By: HPE Intel     Published Date: Mar 14, 2016
Innovative companies around the world have embraced a modernized, business-centric approach to IT, delivering orchestrated solutions that help achieve better business results. Now, more efficient and agile servers support this innovation by combining compute, storage, and networking resources to manage entire IT environments as programmable elements that are flexibly tailored to meet changing business demands. With HPE ProLiant Gen9 servers, you can redefine your IT infrastructure so that it’s converged, software-defined, cloud-ready, and workload-optimized. HPE ProLiant Gen9 servers can help organizations align IT infrastructures with key business outcomes: running operations efficiently, accelerating IT service delivery, and increasing business productivity and performance.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 14, 2016
Transform to hybrid infrastructure by modernizing your platforms and workloads for efficiency and enhanced business service delivery.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
As more enterprises adopt technologies such as cloud, mobile, and analytics to help achieve strategic competitive advantage, CIOs and IT managers must support business-critical processes at a very high level across the enterprise. At the same time, IT organizations must manage complex hybrid IT infrastructures that include both cloud and on-premises technologies from multiple vendors and support providers. IDC believes that to tackle these challenges, IT organizations should look to support providers for comprehensive offerings to help optimize IT operations and improve the efficiency of IT service delivery. In addition, IDC recommends that IT organizations looking to manage rapid change in today’s IT landscape consider support providers with a record of innovative support services and a focus on advanced technology in support delivery.
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HPE Intel
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
Building on 25 years of server market leadership, the HPE ProLiant Gen9 portfolio—which includes HPE OneView software for simplified, converged management—offers optimal performance, increased storage, reduced energy consumption, and greater visibility and control across IT environments. Now everyone from enterprises to small and medium businesses (SMBs) can lower the cost of IT services, reduce delivery times, and improve their overall performance to gain a competitive edge. Download this white paper to learn more about the HPE ProLiant Gen9 portfolio.
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Hewlett Packard Enterprise
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Commvault     Published Date: Jul 06, 2016
The cloud is changing everything. It’s transforming IT organizations with agility and efficiency like never before, enabling them to realize new IT-as-a-Service delivery models. Yet, with change also comes new challenges. Read more to see how you can solve them so that you can realize the full potential of your next cloud project.
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commvault, cloud data, cloud data protection, it as a service, cloud security, cloud infrastructure, cloud optimization, cloud storage, encryption, security, infrastructure, network management, network performance management
    
Commvault
Published By: LogMeIn     Published Date: Mar 19, 2015
Many organizations are making fundamental changes to their organizational structures, delivery models are changing, support organizations are adding new capabilities, and mission statements are changing at breakneck speed. Our support organizations are adding new services, taking on new roles and responsibilities, engaging in different ways with their customers, and consolidating many operational functions to create a scalable delivery model that is focused on customer success and outcomes within a cost structure that meets the company’s revenue, cost, and margin goals. This report will explore some of these issues, and how support organizations can make the shift needed to meet their customers' needs.
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delivery models, customer support, support services, service offerings
    
LogMeIn
Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
Service virtualization offers a solution. Service virtualization tools simulate software components so end-to-end testing can proceed even when dependent components are not available. That means teams can perform integration tests sooner and more often, accelerating the delivery of high-quality, thoroughly tested applications.
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service virtualization, software, testing, integration tests, applications, networking, it management, data management
    
HPE Service Virtualization
Published By: MuleSoft     Published Date: Jan 16, 2018
To achieve efficiencies in today’s turbulent economic climate, government entities need to integrate legacy applications with modern systems and web services. Orchestration between multiple systems across various departments and municipalities is needed to deliver quality public services. At the same time, public sector agencies face aggressive timelines and budget constraints, changing constituent needs, and open source policies. Learn how utilizing a lightweight, standalone Enterprise Service Bus (ESB) enables government entities to meet these key challenges and deliver vital public goods while cutting costs. Evalute important decisions: Achieving efficiencies in today’s turbulent budgetary environment Time to Delivery and Budget Constraints Constituent Needs and Public Value Open Source Policies & Initiatives The Software Architecture for Government Learn to deliver projects within tight schedules and fiscal constraints - download now.
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MuleSoft
Published By: Dell and Nutanix     Published Date: Oct 26, 2017
A related recent development in the data center is converged infrastructure (CI). Instead of the traditional silo deployment approach to storage, compute, and network resources, all infrastructure elements are delivered and managed in a single environment, providing virtualized access to business services in an efficient manner. This is particularly suitable for cloud-based delivery models. However, since CI achieves lower costs through optimization of data center resources, it can be effective for all IT organizations, regardless of the way in which the services are managed or presented.
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Dell and Nutanix
Published By: NetApp EMEA     Published Date: Feb 12, 2018
Für viele Unternehmen stehen die Flexibilisierung und Agilität der IT-Infrastruktur ganz oben im Pflichtenheft. Immer mehr Geschäftsprozesse erfolgen online und in Echtzeit. Die klassische IT-Service-Delivery kommt zunehmend an ihre Grenzen und den IT-Abteilungen fällt es immer schwerer, die Anforderungen der Fachbereiche nach schneller und kostengünstiger Bereitstellung von ITRessourcen zu erfüllen.
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veranderung, organisation, aufrechter, interconnection, flexibilitat, clouds, netapp
    
NetApp EMEA
Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. The more up to date the infrastructure, the more capable it is of supporting the scale and complexity of a changing application landscape. Current-generation applications must be supplemented and eventually supplanted with next-generation (also known as cloud-native) applications — each with very different infrastructure requirements. Keeping infrastructure up
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Dell EMC & Intel
Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
Datacenter improvements have thus far focused on cost reduction and point solutions. Server consolidation, cloud computing, virtualization, and the implementation of flash storage capabilities have all helped reduce server sprawl, along with associated staffing and facilities costs. Converged systems — which combine compute, storage, and networking into a single system — are particularly effective in enabling organizations to reduce operational and staff expenses. These software-defined systems require only limited human intervention. Code imbedded in the software configures hardware and automates many previously manual processes, thereby dramatically reducing instances of human error. Concurrently, these technologies have enabled businesses to make incremental improvements to customer engagement and service delivery processes and strategies.
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Dell EMC & Intel
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