There are no one-size-fits-all outsourcing solutions. IT organizations need granular customization and flexibility to architect systems that support their unique requirements. Download this report to find out more.
Published By: Panduit
Published Date: Apr 21, 2015
DCIM tools support the diverse needs of colocation providers, large enterprises/managed service providers and midsize enterprises. This research provides data center managers with insight into seven DCIM tools and their ability to support these three uses cases.
An examination of those organizations using web services successfully and find that they have chosen their networking infrastructure carefully and taken advice about future upgrade strategies.
SDN and NFV
We look at whether software defined networking (SDN) or network functions virtualization (NFV) will solve the problem of the sheer volume of new applications, and when they are likely to fulfil their promise.
Inside information from Juniper Networks on how to avoid that cyberattack and if you can’t – how to neutralize it.
Internet of Things
How will you deal with the 1.6 zettabytes of data the Internet of Things is preparing to throw your way? Get your smart spectacles out and read how!
We take a look at why the rapid growth in cloud Services could very well be a big help for co-location – a sector which is still growing very nicely thank you.
This eBook analyses the impact of technology on the service industry, outlining ways in which field service software can better deliver on customer expectations.
Download it to discover:
- Research into the impact of digital transformation in the service industry
- What technology will disrupt field service and how to respond
- How to assess what the next best steps are for your business
Get higher quality, more accurate location data – and a safer, more profitable fleet – by choosing the right location services provider. The true value of a location platform comes from bringing together multiple data sources and presenting them in a meaningful way. Using a platform approach, you can help customers differentiate their service, increase margins and increase safety. So, in this guide, we cover the four key considerations for choosing a mapping and location service platform to ensure a high quality, accurate mapping service for you and your customers.
Download the eBook
Discover the four big trends in fleet management being powered by location services. Trends to help you differentiate your solutions and enable transportation companies to overcome their logistical challenges and increase asset utilization. Discover what’s making the biggest impact, together with how, by integrating some of these trends into your solutions, you can position yourself as the service provider of choice in fleet and transportation management solutions. And find out how HERE is delivering features, from comprehensive mapping capabilities and real-time location data, to truck-specific attributes, to help you do just that.
Download the eBook now
HERE was named the world’s leading location platform in 2018 (Source: Ovum), overtaking Google for the first time.
Ovum’s Index assesses and ranks the major vendors in the location platform market.
According to Ovum: ‘HERE has always scored well on the completeness of its offering, leading on this front for some time. Where it traditionally lagged Google was on the reach of its platform, but this has been steadily improving thanks to the wide range of verticals its platform addresses. An important factor in HERE topping the leader board has been its strong focus on the developer community.’
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Advertisers are beginning to invest in location insights which give them data on how and why transactions are made in specific places. U.S. marketers are poised to double their spend on location-targeted mobile ads between 2017 and 2021 to $32 billion, according to research firm BIA/Kelsey. Understanding location is key to gaining insights and making change.
HERE offers data sets and services that advertisers can use to contextualize consumer movements and habits in the world around them. This gives them well-timed and relevant advertising.
Published By: Zendesk
Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants.
The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
Published By: Zendesk
Published Date: Jan 03, 2019
After its founding, Mediaocean evaluated 10 customer service vendors before choosing the Zendesk Support platform to manage its global support activities. Three years later, however, a private equity firm acquired a majority share of the company and mandated switching to an alternative platform. See why Mediaocean reverted back to Zendesk and how the company uses Zendesk to power their customer support needs.
Published By: Zendesk
Published Date: Jan 03, 2019
Upgrades, upgrades, upgrades. Everyone is making them and so you ask yourself: Should your business upgrade systems, too? It seems like there’s always a newer version or better software out there. Yet while implementing new and improved systems can help your business scale and save your company money, it’s important to know whether new software is worth the transition.
Zendesk recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of Zendesk on organizations. Forrester interviewed five customers and conducted a financial analysis. In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
NTT Data services has over 600+ BI experts and over 250+ implementations in India, receiving high accolades from Gartner and AMR research. NTT Data Services offers Industry focused offerings and pre-configured models. Some of our offerings include:
- Guided Analytics Strategy - Proven Framework & Methodology for ‘C’ level executives
- Solution lab for Co-Innovation and Proof of Concepts
- Advisory Services - BI Transformations, Big Data Strategy, Information Governance, Health Checks
- Proprietary Tools & Accelerators – System Optimization, Architect to Archive, User Adoption
- Flexible Delivery - Rapid Development Factory, Shared Services
Find more details in this deck.
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data.
Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
If you’re dealing with the high cost and complexities of
delivering reliable wide area connectivity over traditional
carrier-based networks, you’re probably considering
some form of software-defined wide area networking
(SD-WAN). With the variety of constraints that you face,
selecting the right SD-WAN solution for your enterprise
may require a few compromises. Security, however,
should not be one of them.
There are various models for combining SD-WAN and
network security, but only one that can truly be called
“secure SD-WAN.” Fortinet, the most trusted name
in network security, has leveraged its industry-leading
FortiGate Next Generation Firewall (NGFW) to deliver
integrated best-of-breed SD-WAN capabilities. Powered
by the new FortiOS 6.0 operating system, SD-WANenabled
FortiGate solutions provide the right level of
service for every application, while ensuring effective
protection from advanced evolving threats across your
Technology plays a key role in online shopping, where online retailers gain a greater understanding of their customers through data from their browsing and purchasing habits. Today, when consumers shop in brick-and-mortar stores, they expect the same personalized and responsive service.
To help retailers achieve this level of service, a combination of hardware and software—Intel® Vision Accelerator Design products, cameras, AI deep learning video analysis technology— do the work for you.
Uncover how Advantech system uses the Intel Vision Accelerator Design with Intel Movidius VPU to drive
• Overall store performance such as the number of visitors and transactions, point-of-sale data, sales per shopper and the store’s ranking, and can distinguish traffic patterns by weather and time of day
• Traffic and sales analysis for better staff allocation and marketing-event planning
• Store heatmap analysis for more precise merchandise placement and product promotion
The market for connected and embedded car navigation needs a kick-start. Lengthy design cycles and a fragmented supply chain have contributed to a sector that lags far behind consumer expectation and now sees Apple and Google as direct competitors for the in-vehicle experience space.
OEMs need partners who can help them radically overhaul their navigation services, feature development, deployment, and monetization programs. This whitepaper outlines how HERE Technologies has created a new solution to kick-start the connected navigation market.
This whitepaper will help you understand how the HERE Navigation on Demand service:
• Delivers a new development approach and architecture to OEMs
• Enables OEMs to offer consumers new and compelling services
• Helps OEMs avoid costly developments and protracted roll-out periods
Published By: Workday
Published Date: Jan 17, 2019
How can you put the power of real-time analytics into the hands of business users? Watch this video to learn about the technologies surrounding self-service analytics and data integration, and how you can use them to lead a data-driven organization.
Published By: Spredfast
Published Date: Aug 24, 2018
Social listening can sometimes feel like swimming blind. But it actually is easier than it seems. Follow our research team as they explore social listening reports to determine the gap between what finserv audiences are looking for versus what finserv companies are providing.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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