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Published By: SAS     Published Date: Aug 03, 2016
When was the last time you had an outstanding customer experience? Perhaps you hesitated before answering. Now, think for a minute about your customers – would they hesitate before answering the same question about your business? If you think the answer might be yes, it’s time to consider the customer journey.
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best practices, customer service, service platform, productivity
    
SAS
Published By: SAS     Published Date: Aug 03, 2016
Today’s customer experience requires a combination of individualized insights, connected interactions and an agile approach to meet customers in the channel of their choosing. This means more than simply doing the same things over in the new channels. It requires new ways of exploring customer trends and preferences, and being smarter about responding to these factors.
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technology, best practices, productivity, data, competitive advantage
    
SAS
Published By: Citrix Systems     Published Date: Jul 25, 2016
For many enterprises, the solution is a centralized single sign-on (SSO) infrastructure that leverages the enterprise directory with federation, multifactor authentication and centralized access control to give users one URL and login to access all their enterprise applications and services--without having to type in another URL or enter credentials a second time. At the same time, it provides IT with a single identity, access control and management infrastructure, closing the inevitable security and management gaps inherent in juggling multiple gateway solutions. Such a solution would offer the best of all worlds, combining enhanced user productivity with IT efficiency, cost effectiveness, security and compliance.
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Citrix Systems
Published By: IBM     Published Date: Jul 05, 2016
The use of analytics will define the successful midmarket business of the next decade, just as it will define the successful larger organization in this information age. The past decade has seen rapid change in the business climates with an explosion of global competition and economic uncertainty. Despite this, many midmarket companies have thrived by using their size and agility as a competitive advantage. Certainly they have fewer resources than large corporations who are able to invest large sums in IT. However, small yachts can turn and adjust their course much quicker than large cruise ships. The same came be said for midmarket companies. The most successful organizations are ones that can react the quickest to changes in the market place. Midmarket companies can take advantage of their smaller size by being more agile and quicker to change, or even reinvent themselve
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ibm, ibm pure data system, big data, data analytics, analytics architecture, competitive advantage, midmarket organization
    
IBM
Published By: Mitel     Published Date: Jun 29, 2016
Think back to the last time all of your employees were in the office, at their desks, on the same day. Having trouble? Between travel schedules and off-site meetings, remote staff and teleworkers, flexible schedules and sick days, it’s no wonder that having everyone in the office at the same time has become a rarity. Balance that with the fact that in today’s competitive business climate, organisations are driven and employees are measured by achieving results, and it’s clear how important it is to maintain productivity no matter where staff are located. But it’s not always easy to do. Here are five ways you can improve employee productivity in your organisation.
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best practices, business optimization, business management, productivity
    
Mitel
Published By: Mitel     Published Date: Jun 29, 2016
In Unternehmen und Organisationen auf der ganzen Welt sind Räume, die einst gefüllt waren mit langen Kabeln, schwarzen Kisten und blinkenden Lichtern, heute wie leer gefegt. Übrig geblieben sind lediglich ein einsamer verstaubter Telefonkasten oder eine vergessene Klemmleiste, möglicherweise auch ein Kickertisch, an dem die IT-Mitarbeiter Dampf ablassen können. Der Grund für diese drastische Veränderung ist die Cloud – oder genauer gesagt die cloudbasierte Kommunikation – welche die IT-Landschaft vollkommen auf den Kopf gestellt hat. Einige ITVerantwortliche haben den Sprung in die Cloud bereits vollzogen. Andere arbeiten auf den künftigen Wechsel hin. Und wiederum andere halten weiterhin an einer lokalen Bereitstellung fest, sei es auf eigenen Wunsch oder aus Notwendigkeit.
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best practices, business optimization, business management, productivity, cloud services, communications, cloud computing
    
Mitel
Published By: Mitel     Published Date: Jun 29, 2016
Dagens affärsvärld rör sig allt snabbare. Konkurrensen blir tuffare, tekniken mer avancerad och spelfältet är globalt. Kultur, teknik och fysiska element samverkar och gör att förhållandena förändras snabbare än någonsin. Ett exempel är att allt mer frihet efterfrågas när det gäller sättet att arbeta, och trenden med egna enheter (BYOD). Ett annat är att tekniken utvecklas allt snabbare med nya enheter, plattformar och tillämpningar. Allt detta gör att gränserna mellan länder och regioner suddas ut allt mer.
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bästa praxis, företag optimering, företagsledning, produktivitet, business intelligence, work 3.0, bring your own device
    
Mitel
Published By: Mitel     Published Date: Jun 29, 2016
Företag och organisationer världen över hyser nu tomma salar; salar som tidigare var sprängfyllda med vajrar, svarta lådor och blinkande lampor. I dessa övergivna rum finns bara damm, någon ensam terminal, eller kanske ett fotbollsspel där IT-proffsen kan släppa loss. Molnet – eller mer exakt, molnbaserad kommunikation – är källan till denna förvandling av IT-landskapet i grunden. Vissa IT-experter har redan anammat detta nya landskap. Andra är igång med att migrera till molnet på sikt. Ytterligare andra står fast vid en lokalt baserad teknik, medvetet eller av praktiska skäl.
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best practices, business optimization, business management, productivity, cloud services, communications, cloud computing
    
Mitel
Published By: IBM     Published Date: Jun 13, 2016
A recent Human Capital Institute report found that 69% of respondents are having difficulty filling critical positions and only 20% agree that they have a strong talent pipeline for critical roles. Competition is fierce and the power has clearly shifted from employers to the candidate. Today’s job candidates expect to be treated like consumers, and the most successful marketing teams know that consumers are increasingly suspicious of brands. These marketing teams implement strategies to foster trust and loyalty among their target audience. Just like marketers, recruiters must have the ability to not only attract but engage candidates as well, and they are tasked with fostering that same trust and loyalty among the candidates they hire as well as the ones they don’t. It’s not enough to just leverage the latest tools and implement trend-setting processes in the recruiting department. Recruiters must also live the employer brand every day. Living the brand encompasses demonstrating the EV
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ibm, ibm smarter workforce, work trends, employee acquisition, recruiting, recruiters
    
IBM
Published By: Staples     Published Date: May 24, 2016
Your company wouldn’t be the same without the right IT strategy. You know it, and they know it. Protecting your infrastructure from failure should be a top priority — not just to prevent catastrophes, but to keep IT driving the business forward. Download the white paper Driving Efficiency and Savings with IT Asset Lifecycle Management to learn how to keep your uptime up and your downtime down.
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it asset lifecycle management, asset failure
    
Staples
Published By: Pega     Published Date: May 24, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Dynatrace     Published Date: May 20, 2016
This report details how T-Mobile did exactly that, and how you can do the same: - Base your plan on your own business and visitor data - Correlate performance to transaction completion rate - Determine where you'll see the most return for your technology and time investment
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dynatrace, software development, devops, tmobile, digital performance, speed, enterprise applications
    
Dynatrace
Published By: VMware AirWatch     Published Date: May 19, 2016
The economy isn’t standing still. For your business to succeed, your employees shouldn’t either. That’s why companies of all types are moving to empower their mobile workforce and engage with customers in innovative ways. To realize their potential, enterprises need to find ways to make a mobile workforce as productive when they’re away from the office and on their mobile devices as they are in the office. This means mobility systems must give users a seamless experience across the ever-expanding types of mobile devices employees use, for easy access to business-critical applications. At the same time, it must deliver a secure workspace that complies with security regulations, protects devices, plus guards business and customer data, from expanding security threats.
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innovation, best practices, mobile device, security, mobile workforce
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: May 19, 2016
Innovation in business mobility is adding up to opportunity for the enterprise— opportunity to accelerate employee productivity, increase collaboration, and streamline business processes through mobile applications. At the same time, IT organizations are keen to control costs and maintain safeguards around their corporate information. With the goal of striking a balance between opportunity and control, increasing numbers of IT decision makers are adopting enterprise mobility management (EMM) solutions. But how do you know your organization is poised to make the move to EMM, or if you should be leveraging more from an existing EMM solution? Here are five cues to consider that the time is right to adopt EMM for your organization.
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innovation, opportunity, best practices, productivity, mobile, application
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: May 18, 2016
In this paper, we discuss why a bring-your-own-device (BYOD) approach to workforce mobility can be a compromise-free approach, and then how the combined capabilities of Samsung KNOX and Enterprise Mobility Management from AirWatch by VMware turn this compromise-free approach into reality.
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mobile management, mobile devices, enterprise management, information technology, best practices, business optimization
    
VMware AirWatch
Published By: VMware AirWatch     Published Date: May 18, 2016
VMware AirWatch gives enterprises identity, productivity and collaboration solutions through enterprise mobility management. The VMware AirWatch platform gives end users a seamless digital workspace, so they can be more effective on the go. A future-proof mobility platform enables IT to support business initiatives now and in the future with features: • Broadest OS and device support with same-day updates • Unified identity management framework across solutions • Suite of integrated productivity and collaboration apps • Centralized content management and collaboration • Global scalability with multi-tenant framework AirWatch offers a unique vision for identity, mobile, network and Infrastructure that is trusted by more than 16,000+ organizations, including 500 of the Global 2000, and has been positioned as a leader by Gartner in the 2015 Magic Quadrant for Enterprise
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productivity, best practices, business intelligence, business management, information technology, device support, device management, content management
    
VMware AirWatch
Published By: Forcepoint     Published Date: May 16, 2016
Die finanziellen und rechtlichen Konsequenzen der während des vergangenen Jahres verzeichneten öffentlichkeitswirksamen Cyber-Angriffe enthalten eine unmissverständliche Botschaft: Datenraub kann so gravierend sein, dass die Unternehmensleitung es sich nicht leisten kann, das Thema zu ignorieren. Der Bericht "Cybersicherheit und Schutz vor Datendiebstahl" bietet einen Überblick über das Thema, der ohne technisches Fachjargon auskommt. Er liefert Anhaltspunkte die jedes Mitglied eines Vorstands, Aufsichtsrats oder Direktoriums nutzen kann, um die Sicherheitsposition der eigenen Organisation auf den Prüfstand zu stellen.
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cyber security, security, cybersecurity, security application, data theft prevention, data security, cyberttacks
    
Forcepoint
Published By: Dell     Published Date: May 13, 2016
Your growing business shouldn't run on aging hardware and software until it fails. Adding memory and upgrading processors will not provide the same benefits to your infrastructure as a consolidation and upgrade can. Upgrading and consolidating your IT infrastructure to the Dell PowerEdge VRTX running Microsoft Windows Server 2012 R2 and SQL Server 2014 can improve performance while adding features such as high availability.
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Dell
Published By: Dell     Published Date: May 13, 2016
No matter your line of business, technology implemented four years ago is likely near its end of life and may be underperforming as more users and more strenuous workloads stretch your resources thin. Adding memory and upgrading processors won't provide the same benefits to your infrastructure as a consolidation and upgrade can. Read this research report to learn how upgrading to Dell's PowerEdge VRTX with Hyper-V virtualization, Microsoft Windows Server 2012 R2, and Microsoft SQL Server 2014 could reduce costs while delivering better performance than trying to maintain aging hardware and software.
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Dell
Published By: Dell EMC     Published Date: May 11, 2016
Your growing business shouldn't run on aging hardware and software until it fails. Adding memory and upgrading processors will not provide the same benefits to your infrastructure as a consolidation and upgrade can. Upgrading and consolidating your IT infrastructure to the Dell PowerEdge VRTX running Microsoft Windows Server 2012 R2 and SQL Server 2014 can improve performance while adding features such as high availability.
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Dell EMC
Published By: Dell EMC     Published Date: May 11, 2016
No matter your line of business, technology implemented four years ago is likely near its end of life and may be underperforming as more users and more strenuous workloads stretch your resources thin. Adding memory and upgrading processors won't provide the same benefits to your infrastructure as a consolidation and upgrade can. Read this research report to learn how upgrading to Dell's PowerEdge VRTX with Hyper-V virtualization, Microsoft Windows Server 2012 R2, and Microsoft SQL Server 2014 could reduce costs while delivering better performance than trying to maintain aging hardware and software.
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Dell EMC
Published By: CMO.com     Published Date: May 10, 2016
Marketers should make it their goal to build brand affiliation with individual Millennials on their own term because brand loyalty has the potential to generate an optimal lifetime value with your business.
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marketing, content marketing, best practices, business optimization, business practices
    
CMO.com
Published By: Schneider Electric     Published Date: May 09, 2016
Internet use is trending towards bandwidth-intensive content and an increasing number of attached “things”. At the same time, mobile telecom networks and data networks are converging into a cloud computing architecture. To support needs today and tomorrow, computing power and storage is being inserted out on the network edge in order to lower data transport time and increase availability. Edge computing brings bandwidth-intensive content and latency-sensitive applications closer to the user or data source. This white paper explains the drivers of edge computing and explores the various types of edge computing available.
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schneider electric, edge computing, data center, energy efficiency, data center energy, power and cooling, data center design and management
    
Schneider Electric
Published By: IBM     Published Date: May 09, 2016
The clear benefits of agile development—better collaboration, incremental delivery, early error detection and the elimination of unnecessary work—have made it the default approach for many teams. Agile methods are also being adopted by systems engineering teams to deliver the same benefits. Some developers have questioned whether requirements fall into the category of unnecessary work, and can be cut down or even completely eliminated. Meanwhile, teams developing complex products, systems and regulated IT continue to have requirements-driven legacy processes. So how does requirements management fit in an agile world? This paper argues that requirements management can bring significant value to agile development in regulated IT and complex product development projects, and sets out the characteristics of an effective requirements management approach in an agile environment.
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ibm, watson, iot, internet of things, continuous engineering, agile, agile development
    
IBM
Published By: Schneider Electric     Published Date: May 05, 2016
In this paper, we focus on quantifying the capital cost differences of a prefabricated vs. traditional 440 kW data center, both built with the same power and cooling architecture, in order to highlight the key cost drivers, and to demonstrate that prefabrication does not come at a capex premium.
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datacenters, tco, capacity, modular design, load, cost, architecture, networking
    
Schneider Electric
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