Published By: DocuSign
Published Date: Feb 13, 2017
Running fully digital processes is an imperative. Deals need to be closed anytime, anywhere and they need to be closed NOW. Learn how your organization can use DocuSign and Salesforce with mobile to accelerate transactions, reduce costs, and increase security and compliance – all while providing an enhanced customer experience.
The pace of change in business today is unprecedented. Consider this stark statistic tweeted by Vala Afshar, the Chief Digital Evangelist at Salesforce: Twitter only took 2 years to gain their first 50 million users1. This is only a fraction of the time compared with everyday products like the automobile and airplane, which took 62 and 68 years respectively to reach the same milestones.
In this report from Salesforce Commerce Cloud, formerly Demandware, several key areas are analyzed, from shopper context and experience to intent and conversion, all areas which are vital to today’s digital retailing, and how leaders in the space approach mobile shopping. Download the report now!
Work.com (formerly Rypple) is part of the Salesforce.com family. This social performance management system is most commonly used by organizations looking to improve alignment, performance measurement, and employee motivation.
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
With today's financial advisors and wealth managers facing such tough competition, the ability to thrive comes through maximizing efficiency and finding innovative ways to maintain and grow business.
This white paper highlights how technology is a great partner for meeting this need:
• Create more relevant interactions with customers by tracking your business in the cloud
• Connect to your customer information from any mobile device
• Increase sales to your customers with a deeper understanding of their needs
Download this white paper to learn more!
A well-executed "System of Engagement" strategy provides value to banks and customers.
• Approximately 45% of bank customers today regularly interact with their institution through a mobile channel, with estimates of 70% within a few years.
• Why it’s time to break down the System of Record and move to a System of Engagement.
• How this shift can increase customer satisfaction and create new business opportunities.
Download this white paper to get the full details on how a new approach to banking pays off for everyone.
Published By: Cloudroute
Published Date: Jun 01, 2016
Keep your employees productive on their essential applications and favorite devices, and your company data protected with enterprise mobility solutions. Deliver and support Single sign-on to thousands of popular SaaS applications like Salesforce, Concur, and Workday. Manage iOS, Android, and Windows computers and mobile devices from one platform. And, finally, get enterprise grade security for your organization by identifying threats before they can damage your business.
Did you know that sales reps typically waste up to 16 hours per week on non-selling tasks?
If your sales team is spending too much time on non-selling tasks, logging sales activities to Salesforce, hunting for customer information and documents, or copy-pasting data between separate systems, they might resist the rise of mobile CRM solutions like Salesforce1.
However, it’s important to figure out how to enable these teams in the field, as 55% of salespeople will access sales applications exclusively through smartphones or tablets by the end of 2016. It’s not surprising that salespeople will increase their use of mobile apps 125% from 2015-2017.
In this whitepaper from Tact, you’ll learn 1) common challenges facing field sales teams, 2) a framework for thinking about mobile sales productivity, 3) essential characteristics for evaluating mobile sales solutions, and 4) key trends in mobile sales.
Mobile access to Salesforce CRM is one of the easiest ways to get the most from your Salesforce CRM investment. To get started right, follow the tips in this document. It's an approach that's yielded great results for hundreds of customers.
This paper summarizes the key ingredients for a successful on-demand implementation. Find out how you can benefit from the knowledge gained by the Salesforce.com Global Services organization, as outlined in the seven domains described in this paper.
This 34 page guide readies you for a Salesforce Mobile rollout.
Salesforce Mobile helps your mobile teams succeed by keeping them in touch with the latest data, whenever and wherever they need it, directly from mobile devices. With Salesforce Mobile, field professionals are prompted to log information directly in Salesforce or AppExchange apps immediately after important customer calls, emails, and appointments, so critical information is logged in near real time.
Watch Oracle’s Thomas Kurian and Doug Clemmans as they explain:
Why today’s sales processes have rendered many CRM systems obsolete
How Oracle Sales Cloud enables smarter selling, leveraging mobile, social, and big data
How smarter selling allows reps to sell more, managers to know more and companies to grow more.
You’ll also hear from customers and see a demonstration of Oracle Sales Cloud’s “zero training” user interface.
Register to watch now.
Published By: DocuSign
Published Date: Feb 13, 2017
"As HP digitized its contracting process with DocuSign, it went from 23 steps down to 7. Contracts are signed in 4 days down from 23 days—a 93% improvement in turnaround time. ""Our workforce is mobile; our salesforce is mobile. People want to do things on their laptops, tablets and smartphones. DocuSign enables us to do that. It is a digital enterprise solution."" -- Nick Gunn, SVP of Global Corporate Services at Hewlett-Packard. See more of their story.
Wholesale sales representatives sell TaylorMade golf clubs, clothing and accessories to more than 10,000 retail outlets. TaylorMade executives concluded that if the company could automate these value-added sales force services, which were requiring more than 60% of the company's 100+ wholesale representatives' in-outlet time, the overhead savings and increase in sales revenue could be significant. Read how TaylorMade addressed this challenge in this case study.
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
Published By: Salesforce
Published Date: Nov 19, 2015
In the next five years, more than $2 trillion is expected to transfer between generations. To capitalize on this massive redistribution of wealth, today’s financial advisors need to meet the demands of today’s clients who are social, mobile, more connected, better informed and looking to collaborate with their advisors when they want, where they want.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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