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Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide a five step “roadmap” that organizations can use to transform their marketing organization into a Center of Customer Experience Excellence.
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clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc, customer relationship management, crm, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
    
Clarabridge
Published By: Marketo     Published Date: Aug 02, 2016
Download this ebook to learn more about sales and marketing alignment, including: What is sales and marketing alignment - The benefits of sales and marketing alignment and why it is important - How the two departments can define common terms, set common goals, and utilize lead scoring to their advantage - How to structure your organization to promote alignment - How to create service-level agreements
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marketo, sales, marketing, revenue growth, sales and marketing alignment
    
Marketo
Published By: Oracle     Published Date: Oct 22, 2015
In its annual Magic Quadrant for Merchandise Assortment Planning, Gartner Analyst Robert Hetu, states loud and clear that, “now is the time for multichannel retailers to invest in assortment management applications that drive customer-centric assortments.” Oracle is one of the top 5 suppliers that provides all functional capabilities and continues its position in the leadership quadrant.
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oracle retail, gartner magic quadrant, multichannel retailers, merchandise assortment
    
Oracle
Published By: Oracle     Published Date: Jun 20, 2016
Ignoring Amazon may be costing fashion retailers dearly. Fast fashion retailers are no longer fast enough, while traditional retailers and department stores struggle to be agile enough to respond to customer demands. This eBook examines the benefits of implementing a modern planning solution to meet the needs of today's dynamic fashion planning landscape.
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retail, customer demands, productivity, best practices, social commerce
    
Oracle
Published By: Code42     Published Date: Apr 22, 2016
Rapid changes in technology and software, and the nearly universal shift to electronically stored information (ESI), has made eDiscovery more complex and expensive. In a movement to simplify and standardize their procedures—and dissolve some of the extra tensions surrounding litigation—many organizations are bringing phases of the eDiscovery process in house, in particular legal hold. Among other benefits, Code42 eDiscovery simplifies legal hold management. Litigation preparation can be a large task crossing over many departments, but will consistently feature two main players: Legal and IT. This document focuses on those two groups, and aims to enable one to see the eDiscovery world through the point of view of one group—or the other. Read more to find out the details.
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code 42, legal process, ediscovery, litigation issues, enterprise applications
    
Code42
Published By: Code42     Published Date: Apr 22, 2016
The study’s findings highlight discrepancies—between IT departments and end users—in the approach and attitudes toward data protection. The results provide compelling evidence that there is vast room for improvement in securing critical data flowing between the corporate enterprise and endpoint devices. Read this paper to find how to protect your data today.
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datastrophe study, code 42, data protection, data backups
    
Code42
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
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oracle, service cloud, customer service, customer engagement
    
Oracle Service Cloud
Published By: Staples     Published Date: Jun 01, 2017
Where IT departments were once considered a cost of doing business, today's data center is part of the strategic planning that drives the company forward and increases return for stakeholders. Creating a roadmap for your IT strategy and infrastructure requires careful planning, along with a thorough evaluation of your current state and a detailed view of what you wish to accomplish. Read this white paper to get the big picture of what is necessary to create the best cooperative experience for your data center, office operations, and end users.
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staples business advantage, it strategy, it infrastructure
    
Staples
Published By: VMware     Published Date: Nov 04, 2016
Managing a mix of private, public, and hybrid cloud environments is a challenge for even the most robust IT departments. An enterprise-grade cloud management platform (CMP) puts you back in charge. It allows you to manage heterogeneous multi-cloud environments as one, enabling rapid delivery of infrastructure and applications with no loss of control. This paper reviews the top three ways a cloud management platform from VMware can help you manage your environment more efficiently.
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VMware
Published By: VMware     Published Date: Nov 07, 2016
In today’s digital economy, the ability to bring new software applications and updates to market quickly is a key to competitive advantage. For companies in diverse industries, the goal is the same: Get high-quality software into production as fast as possible. In this quest to accelerate release cycles, organizations must get beyond historical barriers that impede the rapid delivery of the software that keeps an enterprise competitive. In too many cases, processes tend to be inefficient, slow, and prone to failed releases. Much of the blame for the problem can be laid at the feet of organizational structures that mandate conflicting goals for the two key departments at either end of the application development chain: development/testing (dev/test) and operations. Where dev/test teams want to push their applications and updates into production quickly, operations teams want to go more slowly in order to maintain control and keep applications and systems available.
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VMware
Published By: LeadGenius     Published Date: Dec 22, 2016
Sales Velocity is an excellent Marketing-Sales alignment metric, because it combines high-level KPIs from both departments. In this whiteboard video, Lena Shaw, Director of Marketing & Growth at LeadGenius, shows marketing and sales leaders how to use sales velocity.
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b2b sales, sales velocity, sales alignment, marketing sales alignment, marketing metrics, sales metrics, sales effectiveness, sales productivity, sales funnel, revenue growth, revenue acceleration, sales cycle, sales behavior, marketing productivity, sales productivity, b2b marketing, account based marketing, demand generation, outbound marketing, outbound sales
    
LeadGenius
Published By: Frontier Communications     Published Date: Dec 29, 2017
As a business owner, you’re used to wearing several hats. However, you don’t always have the time or expertise needed for those various roles. So what do you do when you need help but don’t have the resources to bring on a full-time team member? The answer could lie in temporary consulting. If the role you’re struggling with most is in the information technology (IT) department, bring in an IT consultant to solve important technological problems and/or implement new systems. Hiring a temporary IT consultant to work on specific tasks can be more time and cost efficient than hiring a full-time IT employee. Here’s how to find the right IT consultant.
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Frontier Communications
Published By: Canon Solutions America     Published Date: Feb 28, 2019
Limiting access to confidential client files is vital. But choosing the wrong document security solution can overwhelm your staff (and your IT department) and leave your data vulnerable. Learn five important features a security solution should offer.
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legal document management, best legal document management systems, law firm data breach, law firm security breach, law firm data security, legal document automation software
    
Canon Solutions America
Published By: Mainline Information Systems     Published Date: Oct 27, 2009
In this webcast, Andy Hartman, Senior Consultant with Mainline Information Systems, will outline the important things to know when you are using FCP (Fiber Channel Protocol) to connectivity to Linux on System z.
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linux, mainline information systems, system z, san connectivity, fcp, fiber channel protocol, configuration, fibre channel, network management
    
Mainline Information Systems
Published By: Ipswitch     Published Date: May 15, 2014
In this free on demand webinar, you’ll get a first-hand look at how leading companies leverage Managed File Transfer to improve security, reduce risk and relieve pressure on their IT departments.
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ftp client, ftp server, sftp client, ftp software, large file transfer, secure email service, ftp program, sftp server, secure file transfer    , ftp download, file transfer software, managed file transfer, enterprise application integration, ftp server software, workflow automation, b2b integration, enterprise file transfer, data transfer software, download ftp server, cloud file transfer
    
Ipswitch
Published By: Enterprise Management Associates     Published Date: Nov 23, 2015
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at TimeXtender, for a discussion on how to improve your organization’s responsiveness to business change and how to adapt to a data-driven environment. Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments
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data warehouse, data automation, data driven organization, it departments, organization responsiveness
    
Enterprise Management Associates
Published By: IBM     Published Date: Mar 28, 2008
In the beginning, an SOA-based approach was used for projects in individual departments, usually for those with high returns, short-term rewards, and relatively low risk, with typically a high degree of new development. But as the value of the SOA concept has become more apparent and its tools have grown in both scope and robustness, organizations are applying them more broadly, to organizational-size problems and mission critical issues, leveraging more and more existing code and production systems.
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IBM
Published By: IBM     Published Date: Feb 02, 2009
Learn how IBM’s change data capture technology can be used in conjunction with IBM’s performance management solutions from Cognos to provide access to the trusted information that systems and employees need to make informed decisions at the speed of business.
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ibm, information management software, performance management, business intelligence, ibm cognos, bi-ready data, departmental reporting with ibm cognos, in-memory data store, operational data stores, enterprise data warehouse, ibm® infosphere change data capture, cdc, kpi, cognos now!, operational data store, ods, ibm infosphere datastage, enterprise applications
    
IBM
Published By: NexGen     Published Date: Feb 09, 2015
Has your organization been dealing with storage latency and performance issues? With a population of nearly 10 million people, Los Angeles County is the most populous county in the United States. It's no surprise that with 1.5 million people taking public transportation every day to help ease some of LA County's infamous traffic, making sure passengers get where they're going is a monumental task. At the heart of it all is the organization's IT department. The LA Metro infrastructure consists of 600 servers, 500 of which are virtualized. When the city's IT team began receiving user complaints and experiencing performance issues with their Virtual Desktop Infrastructure (VDI) environment, they began looking for alternatives. Download the case study now and learn how replacing the city's existing storage solution helped solve a wide range of technical problems and eliminated unnecessary latency, ensuring all 1.5 million passengers got where they needed to be.
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nexgen, flash, la metro, vdi, vmware, vdi, it management
    
NexGen
Published By: Sophos     Published Date: Dec 17, 2012
IT departments should be perceived as the lubricant in the machine that powers an organization. BYOD is a great opportunity to make life easier for your users. But convenience is always a trade-off with security.
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byod, network security, mobile, security, buyer's guide, mdm, mobile device management
    
Sophos
Published By: Proofpoint     Published Date: Apr 22, 2010
This whitepaper addresses the key e-discovery challenges facing legal and IT departments today, form the impact of regulations such as the Federal Rules of Civil Procedure (FRCP) to the technology required to deal with them. Finally, this paper describes how businesses can develop a proactive strategy to deal with e-discovery requests in the event of litigation, saving time and money in the process.
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proofpoint, email archiving, e-discovery, federal rules of civil procedure, frcp, electronic data, search and retrieval of messages
    
Proofpoint
Published By: Microsoft Exchange     Published Date: Oct 02, 2008
Expedia is the world's leading online travel company, providing business and leisure travelers with tools and information to easily research, plan, book, and experience travel. As the company’s early rapid growth stabilized, its IT department sought ways to help employees become more productive and collaborate more effectively across long distances. To meet this goal, the department deployed Microsoft® Exchange Server 2007.
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expedia, microsoft, microsoft exchange, exchange server, messaging, collaboration, it management
    
Microsoft Exchange
Published By: Intuit, Inc     Published Date: Mar 19, 2009
No matter what role you have within an organization – be it engineer, salesperson, consultant, marketer, or business owner – you’ve acquired a second responsibility: project manager. But managing marketing projects has become more challenging than ever. Why? The work environment has expanded across departments, across job roles – and even across continents. To achieve organizational objectives, cross-functional teams form, collaborate, dissolve and re-form to tackle precisely defined projects and fulfill specific deliverables within carefully controlled deadlines and budget demands. Learn more today!
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intuit, project management, project team productivity, collaboration, communication, spreadsheet shuffle, centralizing project information, packaged vs. custom software, software as a service, saas, scalability, cost efficiency, minimize it dependence, automate recurring processes, customizable dashboards
    
Intuit, Inc
Published By: Intuit Inc.     Published Date: Mar 19, 2009
No matter what role you have within an organization – be it engineer, salesperson, consultant, marketer, or business owner – you’ve acquired a second responsibility: project manager. But managing projects has become more challenging than ever. Why? The work environment has expanded across departments, across job roles – and even across continents. To achieve organizational objectives, cross-functional teams form, collaborate, dissolve and re-form to tackle precisely defined projects and fulfill specific deliverables within carefully controlled deadlines and budget demands. Learn more today!
Tags : 
intuit, project management, project team productivity, collaboration, communication, spreadsheet shuffle, centralizing project information, packaged vs. custom software, software as a service, saas, scalability, cost efficiency, minimize it dependence, automate recurring processes, customizable dashboards, it management, enterprise applications
    
Intuit Inc.
Published By: Xerox     Published Date: Dec 02, 2009
This paper presents the importance of a Print Management Strategy. Current economic, environmental, productivity and IT department impacts are explored. Benefits of implementing a print management strategy are itemized.
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xerox, print, print management, white paper, efficiency, cut expenses
    
Xerox
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